Novotel Erlangen

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 1.526 beoordelingen

Beste prijs
garantie
Novotel Erlangen - Image 1
Novotel Erlangen - Image 2
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Hofmannstrasse 34, 91052 ERLANGEN, Duitsland

Omschrijving

Extras van het hotel

  • Kamers met airconditioning

  • Gratis WiFi in alle kamers

  • Familie kamers, speelhoek en speciale gezinsaanbiedingen

  • Prachtige tuin met zonneterras

  • Modern fitnesscentrum

Onze accommodaties

Hotel locatie

Novotel Erlangen

Hofmannstrasse 34
91052 ERLANGEN
Duitsland

Gps:49.592866, 11.013377

Telefoon
Fax +49 9131 9747500

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

NOVO²

Eenvoudig en simpel, informeel en ontspannen: dat is Novo2. Een innovatieve combinatie van bar, lounge en eetcafé met een modern eetconcept. Een inspirerende, levendige en stimulerende plek om te werken, te praten en te eten.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  1.526 beoordelingen

Avis-klantbeoordeling 2.0/5

S V. Gezinnen - ALL bevestigde berichten

Na eerder positieve ervaringen was het deze keer helaas niet optimaal. Dit ook gemeld bij de balie. De douche heeft helaas 2 standen of ijskoud of gloeiend heet. Het afstellen is nagenoeg niet mogelijk. Gordijnen laten licht door dus je bent vroeg in de ochtend al wakker. Het matras heeft compleet geen ondersteuning meer met als gevolg dat je elkaar bij elke beweging in het midden van het matras tegen komt.

Dear Mr. V., Thank you very much for your visit. We regret that your experience with the shower and the mattress did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Erlangen

Avis-klantbeoordeling 3.5/5

Ekke H. Stellen - ALL bevestigde berichten

Prima hotel, maar voor deze prijs had ik toch wel een kluisje of koelkastje verwacht. Een beetje gedateerd, aan één kant van het bed zelfs geen stopcontact, jammer…

Dear Ekke H., Thank you very much for your visit and the positive feedback. We are very sorry that you did not like your room very much. We apologize for any inconvenience caused and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details due to its age and unfortunately also shows one or the other sign of wear. However, please be assured that appropriate renovation measures are already being planned. It would be a pleasure for us to welcome you again in Erlangen and at our hotel. With best regards, Your team from the Novotel Erlangen

Avis-klantbeoordeling 4.0/5

Peter B. Zaken - ALL bevestigde berichten

Het restaurant werd gesloten toen ik wilde eten, het was tussen 18:30 en 20:30 gesloten wegens personeel tekort.

Dear Peter B., Thank you very much for your visit. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The highest ratings on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

Avis-klantbeoordeling 5.0/5

P. G. P. Zaken - ALL bevestigde berichten

Good hotel in Erlangen

Dear Mr. G. P., On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We will gladly pass on your review. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, The team of the Novotel Erlangen

Avis-klantbeoordeling 3.0/5

Robert H. Gezinnen - ALL bevestigde berichten

Bed is smaller dan 1.80 m en de ruimte naast het bed is smal maar volstaat. Goede verduisterende gordijnen. Wij hadden een Doppelzimmer met apart woongedeelte met bank

Dear Robert H., Thank you very much for your visit. We regret that your experience with the bed, the room and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Erlangen

Andere internetgebruikers beoordelen ons hotel

  • 357 beoordelingen 9.1/10 Locatie
  • 625 beoordelingen 6.6/10 Kamer
  • 594 beoordelingen 9.3/10 Service
  • 11 beoordelingen 9.7/10 Wifi
  • 342 beoordelingen 8.8/10 Ontbijt
  • 244 beoordelingen 7.9/10 Netheid
  • 151 beoordelingen 4.4/10 Goede prijs-kwaliteitsverhouding

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