Dear Paul V., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. It is rewarding for us to know when our hotel property and services leave you satisfied and to receive respective ratings and great remarks on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. On behalf of the entire staff, we would like to send a sincere “thank you.” We are looking forward to welcoming you as a guest in our hotel again. The team of the Novotel Erlangen

Dear Ellen G., On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We will gladly pass on your review. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, The team of the Novotel Erlangen

Dear Sander V., Thank you very much for your visit and for taking the time to rate your stay with us. We are very sorry that you did not like our hotel very much. We apologize for any inconvenience caused and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details due to its age and unfortunately also shows one or the other sign of wear. However, please be assured that appropriate renovation measures are already being planned. It would be a pleasure for us to welcome you again in Erlangen and at our hotel. With best regards, Your team from the Novotel Erlangen

Dear Ryanne W. K., On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We will gladly pass on your review. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, The team of the Novotel Erlangen

Dear Claire v. L., On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, The team of the Novotel Erlangen

Dear Linley S., We are very pleased that you took the time to review your visit with us. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Erlangen

Dear Erik L., On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We will gladly pass on your review. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, The team of the Novotel Erlangen

Dear Martin H., We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Novotel Erlangen

Dear Gerard R., We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Novotel Erlangen

Dear Susan D., Thank you for staying with us. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the entire team, we would like to thank you for the highest marks in nearly all categories, and the great remarks on the breakfast. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the Novotel Erlangen

Dear Mr. V., Thank you very much for your visit. We regret that your experience with the shower and the mattress did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Erlangen

Dear Ekke H., Thank you very much for your visit and the positive feedback. We are very sorry that you did not like your room very much. We apologize for any inconvenience caused and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details due to its age and unfortunately also shows one or the other sign of wear. However, please be assured that appropriate renovation measures are already being planned. It would be a pleasure for us to welcome you again in Erlangen and at our hotel. With best regards, Your team from the Novotel Erlangen

Dear Peter B., Thank you very much for your visit. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The highest ratings on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

Dear Mr. G. P., On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We will gladly pass on your review. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, The team of the Novotel Erlangen

Dear Robert H., Thank you very much for your visit. We regret that your experience with the bed, the room and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Erlangen

Dear Yvonne v. N., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. It is rewarding for us to know when our services leave you satisfied and to receive respective ratings and great remarks on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. On behalf of the entire staff, we would like to send a sincere “thank you.” We are looking forward to welcoming you as a guest in our hotel again. The team of the Novotel Erlangen

Dear Reinier S., Thank you very much for your visit. We are very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the room and the breakfast in particular. Our guests deserve the best. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

Dear Jan B., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. It is rewarding for us to know when our services leave you satisfied and to receive respective ratings and great remarks on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. On behalf of the entire staff, we would like to send a sincere “thank you.” We are looking forward to welcoming you as a guest in our hotel again. The team of the Novotel Erlangen