Pullman Кёльн

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 2 772

Гарантия
лучшей цены
Pullman Кёльн - Image 1
Pullman Кёльн - Image 2
Pullman Кёльн - Image 3
Pullman Кёльн - Image 4
Helenenstrasse 14, 50667 КЕЛЬН, Германия

Описание

Особенности отеля

  • All the advantages of beingin the centre of the city

  • Посетите Кёльнский собор или насладитесь видом на него из окна своего номера

  • Бар LAB12 с видом на панораму Кёльна

  • Эко-отель Pullman Кёльн сертифицирован по стандарту VDR.

  • Пространство для мероприятий на 1000 человек

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Расположение отеля

Pullman Кёльн

Helenenstrasse 14
50667 КЕЛЬН
Германия

GPS:50.93987, 6.945437

Телефон
Факс +49 221 2751301

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Ресторан
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 2 772

Рейтинг TripAdvisor  4.3/5  Отзывов: 2 413

Great location for exploring the markets. Harbour and other attractions

Примечание: Tripadvisor 4.0/5

MSAB_1986 Реальные отзывы TripAdvisor

Stayed here for 2 nights with my wife to explore the markets, the location to get this done is excellent. 20 min bolt ride from airport, this was far cheaper than uber and local cars. Check in was swift and offered a double bed as our provider had given us 2 singles at no extra charge. Tourist tax to pay of 5% of booking FYI. Our room was on the 7th floor with great views of the cathedral and the Ford fiesta ontop of the building. Clean free mini bar replenished daily. All amenities in shower area and most of all clean. My wife wasn’t a fan of the blind on the outside of the bathroom meaning you can play peeping Tom 😂. I didn’t…….huge windows free safe and plenty of room to unpack. A good nights sleep was had and I would definitely stay here again. We had breakfast included which was plentiful if I had an improvement better coffee machines/coffee as it wasn’t the best. The bar area is welcoming and staff ensure you’re drink is catered for.

Good Hotel with room for improvement

Примечание: Tripadvisor 3.0/5

Vigornian62 Реальные отзывы TripAdvisor

Reception was not particularly friendly on arrival. Later was better. Service in the bar / restaurant was poor. It was a mix of a bar and restaurant with limited bar space. Service was very slow and the tables were left for ages with all the dirty plates on the table. Often for over an hour which was quite uninviting. Some guests left before ordering as it took too long. The room we had was good an we had no complaints here. Breakfast was also good. Location is good too A credit card was not asked for so we could not charge to the room. Not a big deal but that seems to have happened to others if the queues to pay, causing more delays, are anything to go by. Staff were friendly and not lazy but poorly managed I believe. The hotel is not cheap so it is a shame it wastes its opportunities.

Example of a hotel worth the name Pullman

Примечание: Tripadvisor 5.0/5

Sammypla Реальные отзывы TripAdvisor

This is a real Pullman, rooms are well equipped, had a real good sleep! Very wide windows which could be opened to have a fresh breeze. Hotel staff is very pleasant and welcoming. And the breakfast was really good, plenty of choices. Pullman staff in Brussels should take an example of this Pullman! Day and night difference! Hotel is well situated, walking distance to all attractions in Köln .

Definitely stay here!!!

Примечание: Tripadvisor 5.0/5

Wander08135393105 Couples - Реальные отзывы TripAdvisor

Excellent place. Rooms are spacious and well fitted out. Free minibar was a bonus. Beds and pillows are comfy Breakfast was the best we have had huge range and fresh

Dear guest, thank you for your great feedback! We’re glad you enjoyed the spacious rooms, comfortable beds, and our breakfast. We look forward to welcoming you back soon! Kind regards, Your Pullman Cologne Team

hotel stuck in the 90's

Примечание: Tripadvisor 3.0/5

Mohamed A Реальные отзывы TripAdvisor

The hotel is not really clean or properly maintained. i am on my second day here , but when i checked in the receptionist informed me it was not check in time yet without checking if the rooms are available. then she decided to check me in. when i went up to the 5th floor , there was the smell of body odor in the hallway . as i entered the room , i noticed the entrance was too tight to enter along with my luggage. The toilet was cramped, and the shower seemed not deep cleaned. The room refrigerator did not work , the bed received was 2 separate mattresses put together, and the bed leg had a liquid splash on it that was not cleaned. I asked for a room change , and i was given another room, after walking back into the lobby that smelled like cigarettes from the air being blown from the side entrance where smokers from the function hall go to smoke. The second room was not that clean either , the carpet had traces of food crumbs, broken glass and other debris. The bed mattress protector was crumbled and had human hair and skin cells. The toilet frame was not cleaned , and the bath tub looked like a cheap owner who does not want to spend much on maintenance. There is a concern on safety and hygiene when the property tends to save costs to cleanliness and the state of general maintenance. I do understand that this is an almost 4* hotel , but with a dirty lobby , out of order electricals , and tired / outdated furnishings ... i do not think i will be spending to stay at such a brand in the future. This is the first time in a pullman , and probably my last.

Dear guest, thank you for taking the time to share your detailed feedback. We are very sorry to hear that your stay did not meet your expectations, as this is not the standard of service and cleanliness we strive to provide at Pullman Cologne. Please accept our sincere apologies for the inconveniences you experienced. Your comments are extremely important to us, and we will review them carefully with our team to ensure that improvements are made. We truly regret that your experience was disappointing and hope to have the opportunity to welcome you again in the future. Kind regards, Your Pullman Cologne

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Другие интернет-пользователи оценили наш отель

  • 1 052 Отзывов 9.1/10 Расположение
  • 1 777 Отзывов 7.7/10 Номер
  • 1 407 Отзывов 8.2/10 Сервис
  • 38 Отзывов 5/10 Интернет
  • 801 Отзывов 8.5/10 Завтрак
  • 732 Отзывов 7.8/10 Комфорт
  • 600 Отзывов 7.4/10 Чистота
  • 422 Отзывов 6.2/10 Атмосфера

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