ibis Кельн Кафедральный Собор 2 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 599

Гарантия
лучшей цены
ibis Кельн Кафедральный Собор - Image 1
ibis Кельн Кафедральный Собор - Image 2
ibis Кельн Кафедральный Собор - Image 3
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Bahnhofsvorplatz, 50667 КЕЛЬН, Германия

Описание

Особенности отеля

  • Центральное расположение у Кельнского кафедрального собора

  • В паре минут ходьбы от центрального вокзала Кельна

  • Рейн и исторический центр города в непосредственной близости

  • Прямое сообщение с Международным аэропортом Кельна/Бонна

  • Отель с сертификатом ALL-SAFE

Наши номера

Расположение отеля

ibis Кельн Кафедральный Собор

Bahnhofsvorplatz
50667 КЕЛЬН
Германия

GPS:50.942563, 6.957725

Телефон
Факс +49 221 912858199

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

ibis Bar

Напитки доступны круглосуточно в баре отеля. Оцените наш ассортимент напитков. В лобби-баре отеля ibis Кёльн ам Дом вас ждет это и многое другое

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Рейтинг ALL  4.5/5  Отзывов: 599

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 176

Location, location, location !

Примечание: Tripadvisor 4.0/5

Anuj_Mithani Реальные отзывы TripAdvisor

The ibis is perfectly located for a short visit to Cologne - we spent a night there. We arrived by car (dropping of our retnal at Sixt, near the Hilton) and walked five minutes to the hotel. We left by train to Berlin next morning and the hotel is literally adjoining the station, with a secure passageway connecting the two ! Even our dinner restaurant, dean & david (we're vegetarians) was next door. I could not have asked for a more convenient location! And yes, it right across from the Cologne Cathedral, but rooms are still insulated from street noise. Check in was quick, friendly and efficient. Very competitively priced, especially with the advance Accor member rate.

Great for a short stay right in the centre

Примечание: Tripadvisor 4.0/5

7DavidF7 Семьи - Реальные отзывы TripAdvisor

Despite the price, this was a great place to stay for a couple of nights right in the heart of Cologne. (In fact, part of the central station.) The location is next to the cathedral so great views from the front of the hotel. There was some noise on our first night as it was Halloween but the second was okay. Breakfast is fine with a good selection of food, including a Waffle Bar where you can make your own waffles! Gluten free bread was readily available (they keep it in the freezer ready to toast). Rooms are clean and big enough for a few nights.

Dear David, We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ihr Ibis Team Köln am Dom

Great Hotel

Примечание: Tripadvisor 5.0/5

Christie N Реальные отзывы TripAdvisor

My second stay at this Hotel ( I first stayed here in 2023). It is located right next to the Main Railway Station ( but no noise from the Station in my room ) and opposite Cologne Cathedral. The Staff were all very nice and helpful. My room was cleaned every day. Hotel was exceptionally clean. Some days I ate the Breakfast Buffet which was very nice. I had a good Stay here. Air Con/Heating in room. Bed comfortable. For snacks there are plenty of places in the Railway Station, which has plenty of Cafes, a Supermarket and other Shops.

Dear Christien, We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ihr Ibis Team Köln am Dom

Good budget hotel for a weekend getaway!

Примечание: Tripadvisor 4.0/5

medwards227 Реальные отзывы TripAdvisor

We stayed here for 3 nights while visiting the city for Euro 2024. What an amazing location - right next to the main station and Cathedral. We were lucky enough to have a room looking out onto the Cathedral. The rooms are relatively compact and the bathroom is quite small but fine for a short stay. The beds are probably the worst bit - the mattresses are thin and not the most comfy. It's quite a busy area too so noise can creep in if you're on the Cathedral side. However, comfortable enough and within walking distance of all the main attractions. Plenty of shops and cafes close by too.

Dear Ladies and Gentleman, We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ihr Ibis Team Köln am Dom

A HORRIBLE CHECK-IN EXPERIENCE

Примечание: Tripadvisor 1.0/5

Huy T Реальные отзывы TripAdvisor

A HORRIBLE CHECK-IN EXPERIENCE - Good points: The room was clean, the hotel's convenient location near the Cologne train station saved time and effort in transportation, and despite being centrally located, it provided a quiet atmosphere - Situation: I had made a reservation and paid in advance for a three-night stay at this hotel. I also completed an online check-in for my expected arrival date. Unfortunately, due to unforeseen circumstances, I couldn't make it on the first night. I arrived at around 8:30 PM on the second day. - Bad check-in experience: When I informed the receptionist, named Wasim, that my booking was supposed to start the previous day, his response was shockingly RUDE. Rather than empathetically resolving the issue, he immediately responded in a high tone and questioned why I hadn't emailed the hotel beforehand, without bothering to check the system. I had experienced a train delay and an exhausting day, and I just wanted a quick check-in. However, Wasim simply focused on my failure to email the hotel and adhere to the hotel's rules. It was completely unacceptable. While I wasn't expecting luxurious service, I surely didn't anticipate being made to feel like I needed to report my absence to the boss. - Poor training and affiliation with a third-party company: When I asked for Wasim's name, he outright refused to give it to me and told me "YOU CAN ASK MY MANAGER TOMORROW". Adding to my frustration, his reason is that he is not directly employed by Accor but was associated with a third-party company. His unwillingness to give his name initially was extremely disappointing. It was only after some requests that he reluctantly disclosed his name. It's truly disheartening to receive such service from a hotel that belongs to an international hospitality company like Accor.

Dear Mr. Ho, Thank you for taking the time to tell us about your experience at the ibis Koeln Am Dom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I must expressly apologise to you for the behaviour of my colleague on night duty. Please be assured that we will not accept such behaviour and will take measures to ensure that it does not happen again in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tim Karrenberg - Empfangsleiter Ibis Köln am Dom

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Другие интернет-пользователи оценили наш отель

  • 783 Отзывов 9.7/10 Расположение
  • 641 Отзывов 6.2/10 Номер
  • 428 Отзывов 9.2/10 Сервис
  • 12 Отзывов 9/10 Интернет
  • 306 Отзывов 8.2/10 Завтрак
  • 246 Отзывов 7.6/10 Чистота
  • 46 Отзывов 5.1/10 Удобства
  • 13 Отзывов 2.9/10 Напитки

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