Mercure Северинсхоф Кельн Сити 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 3 379

Гарантия
лучшей цены
Mercure Северинсхоф Кельн Сити - Image 1
Mercure Северинсхоф Кельн Сити - Image 2
Mercure Северинсхоф Кельн Сити - Image 3
Mercure Северинсхоф Кельн Сити - Image 4
Severinstr.199, Einfahrt Tiefgarage:, Kleine Spitzengasse, 50676 КЕЛЬН, Германия

Описание

Особенности отеля

  • 4-звездочный отель с тихим двориком в центре Зюдштадта

  • Отель Mercure в Кельне на Северинштрассе

  • Приветливый и дружелюбный персонал

  • Сытный завтрак - шведский стол с горячими и холодными блюдами

  • Отель Mercure в Кельне отличается прекрасной транспортной доступностью

Наши номера

Расположение отеля

Mercure Северинсхоф Кельн Сити

Severinstr.199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 КЕЛЬН
Германия

GPS:50.929514, 6.957017

Телефон
Факс +49 221 2013666

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

RELAX - FOOD, DRINKS & YOU

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 3 379

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 583

Сертификат качества 2023

Great hotel, spectacular breakfast

Примечание: Tripadvisor 5.0/5

Marcine H Couples - Реальные отзывы TripAdvisor

Equidistance between both Koln park runs. Well maintained. Spacious. Fridge/tea making faciities in room. Breakfast had a wide range including plant based milks, yoghurt, cheese/ham. Close to some quaint, reasonably priced eateries.

Dear Marcine, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our well-maintained and spacious rooms, complete with the added conveniences like a fridge and tea-making facilities. It’s fantastic that our breakfast selection, including plant-based options, met your expectations—our team takes pride in offering a wide range of choices for all our guests. We’re also glad our central location worked out well for you, especially with the nearby eateries and easy access to both Köln park runs. We hope to welcome you back soon for another memorable stay! Kind regards, your Mercure Team from Cologne

Excellent place to stay in Cologne

Примечание: Tripadvisor 5.0/5

gurkpeter Реальные отзывы TripAdvisor

This is a surprisingly good hotel. It is located conveniently 4 tram stops from both train stations. The young ladies at the reception and the (I guess) manager gentleman were all kind and professional. The gymn is a bit dated but spacious and the sauna is really a nice touch; just ask them to switch it on before you intend to go. Breakfast was quite nice with a few special touches, I would stay German standard (which is quite good). I recommend this place and would return next time I visit Cologne.

Dear Guest, Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay with us and found our location convenient. It's great to know that our reception team and manager made a positive impression with their kindness and professionalism. We appreciate your feedback on the gym and sauna and will certainly take your advice into consideration to improve our facilities. It’s wonderful to hear that you enjoyed the breakfast and found it up to German standards. Thank you for recommending us, and we look forward to welcoming you back on your next visit to Cologne! Best regards, your Team from Mercure Hotel Severinshof Köln City

Great hospitality

Примечание: Tripadvisor 5.0/5

Samet K Реальные отзывы TripAdvisor

I had a fantastic stay at Mercure Cologne. The room upgrade was perfect, exceeding all my expectations. The service and cleanliness were impeccable. As someone working in the hotel industry, I know how challenging it is to maintain this level of excellence, and I truly commend the team. I will definitely choose this hotel again:)

Dear Samet, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a fantastic stay and that the room upgrade exceeded your expectations. It’s especially gratifying to receive such high praise from someone with your expertise in the hotel industry. We’re delighted that you found the service and cleanliness to be impeccable, and we truly appreciate your recognition of our team's efforts. We look forward to welcoming you back and providing another excellent experience in the future! Best regards, your Team from Mercure Hotel Severinshof Köln City

Avoid this Hotel at all Costs.- Unprofessional and Disrespectful Management & Staff

Примечание: Tripadvisor 1.0/5

Nael I Реальные отзывы TripAdvisor

Shockingly unprofessional management, particularly Mr. Marc Flasche (Director / General Manager), furthermore, the overall service provided by the staff did not meet the standards expected from a Mercure hotel., and the entire experience was a nightmare!

Dear Guest, We appreciate your feedback and understand your concerns. We also acknowledge that you have already been in direct contact with our management team following your stay. As mentioned earlier, despite being fully booked, our Director, Mr. Flasche, made a special effort to accommodate your extended stay and offered you a discounted rate. Our intention was to ensure your comfort during a busy period. We value your input and are committed to continuously improving our services. If there is anything further you'd like to discuss, please feel free to reach out. Kind regards, your Mercure Team from Cologne Severinshof

Short stopover in Cologne

Примечание: Tripadvisor 4.0/5

Laufwein Реальные отзывы TripAdvisor

Very friendly hotel with attentive service, excellente price value performance; Clean and large room with balcony. It is great to have the parking garage within the building. old center town in walking distance. Nice bar with very friendly service.

Dear Guest, Thank you for your review! We're delighted to hear that you enjoyed your stay with us, appreciated the attentive service, and found great value in our offerings. It's wonderful to know you liked the clean and spacious room, the convenience of our parking garage, and our friendly bar service. We hope to welcome you back on your next visit to Cologne! Best regards, Your Mercure Severinshof Team

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 362 Отзывов 9.1/10 Расположение
  • 1 845 Отзывов 7.5/10 Номер
  • 1 665 Отзывов 8.4/10 Сервис
  • 36 Отзывов 7.1/10 Интернет
  • 1 109 Отзывов 9.2/10 Завтрак
  • 833 Отзывов 6.8/10 Чистота
  • 219 Отзывов 6.1/10 Удобства

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