Mercure Hotel Trier Porta Nigra 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 501

Mercure Hotel Trier Porta Nigra - Image 1
Mercure Hotel Trier Porta Nigra - Image 2
Mercure Hotel Trier Porta Nigra - Image 3
Mercure Hotel Trier Porta Nigra - Image 4

Opis

hotel certyfikowany ALLSAFE

O hotelu

  • An ALLSAFE-certified hotel

  • Superior and Privilege Rooms with a view of Porta Nigra

  • Parking lot and garage at the hotel, special price for hotel guests.

  • Old town nearby the hotel, within walking distance

  • Terrace opposite the famous Porta Nigra

Nasze pokoje

Lokalizacja hotelu

Mercure Hotel Trier Porta Nigra

Porta-Nigra-Platz 1
54292 TRIER
Germany

Pozycja GPS:49.760239, 6.644096

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 501

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 113

Would not recommend it, outdated and not properly maintained

Ocena na stronie TripAdvisor 1.0/5

o77b Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Very old outdated hotel with smelly rooms and floor noise when you walk around. Uncomfortable bed and bathroom not really clean. Would not recommend it as 4 star hotel. Restaurant closes at 20.30. Somehow everything looks like from 80’s or 90’s last century.

Dear o77b, Thank you for your visit. I am very sorry that our hotel did not appeal to you very much. I sincerely apologize for any inconvenience and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details and shows signs of wear due to its age. However, please be assured that appropriate renovation measures are already being planned. It would be our pleasure to welcome you again in Trier and at our hotel. With best regards, Christopher Lubk, General Manager

Pros and cons balanced each other out

Ocena na stronie TripAdvisor 3.0/5

travelingammonite Rodziny - Opinia zatwierdzona w TripAdvisor

Solid hotel with everything you need. The location next to Porta Nigra is ideal, also with being just outside the city center but not too far. The rooms themselves are old but spacious. We had two problems with our stay, one on the major side, one less so. (1) The wall is coming apart. As in, I leaned against it and heard things falling... inside the wall. Upon closer inspection, I saw the wall was jutting out slightly from beneath the wallpaper (see photo). I am not qualified to comment on structural integrity of a room, so I don't know if it's negligible or a few years away from collapse, but it didn't make me feel great sleeping next to a potentially disintegrating wall. (2) The room is stuffy and the air conditioning was very weak. We set it down to 20 but did not notice a difference. It was not a good night's sleep. All in all, I guess it was fine since the wall did not collapse, but I probably wouldn't stay here again.

Dear travelingammonite, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the room did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Christopher Lubk, General Manager

Great location & breakfast

Ocena na stronie TripAdvisor 4.0/5

Stephannie Q Opinia zatwierdzona w TripAdvisor

We appreciated the location of the hotel which is opposite Porta Nigra. The underground parking makes the stay very convenient for us. We like that the room was spacious & it has a sitting area partially separated from the beds. Bathroom was clean too. The rooms are very well sound-proofed so we had a nice quiet rest at night despite the loud music from a party in the bar. The breakfast has an extensive variety & of good quality. We enjoyed our breakfast with the view of Porta Nigra.

Great location and enjoyable stay

Ocena na stronie TripAdvisor 4.0/5

Mark-Horsey Opinia zatwierdzona w TripAdvisor

Myself and 4 friends, stayed at Mecure Hotel Trier, for 3 nights, while while on a motorbike trip. Fantastic location opposite the ancient city gate where just beyond that, some great bars and restaurants are located. We were able to park our bikes in the underground car park so they were safe from any weather and secure, which is a massive plus point for a biker! Rooms were clean and serviced daily. The only negative was an elderly lady and a chap, who worked on the bar, in the hotel. They seemed surely and we felt they ignored us while waiting at the bar. The bar service was very poor, with it taking a long time to get served. You both let the hotel down! I would stay again.

udany pobyt

Ocena klientów 4.5/5

Adam Znajomi - Opinie potwierdzone ALL

ciche, czyste i przestronne pokoje, dobre sniadania i kolacje, mila i pomocna obsluga, parking na miejscu, bardzo dobra lokalizacja, wszedzie blisko

Dear Mr. Z., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Trier Porta Nigra. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Christopher Lubk General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 946 Liczba opinii 9.5/10 Lokalizacja
  • 1 110 Liczba opinii 7.2/10 Pokój
  • 785 Liczba opinii 8.4/10 Obsługa
  • 8 Liczba opinii 0/10 Internet
  • 628 Liczba opinii 8.2/10 Śniadanie
  • 318 Liczba opinii 7.1/10 Czystość
  • 283 Liczba opinii 2.9/10 Klimat
  • 210 Liczba opinii 5.3/10 Jedzenie

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Trier - wszystkie nasze hotele