プルマン ベルリン Schweizerhof

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,069 件のレビュー

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Budapester Str. 25, 10787 ベルリン, ドイツ

説明

ホテルのその他の情報

  • 動物園に位置し、クアフュルステンダームから歩いてわずか数分の場所にあります。

  • 全館、無料のWi-Fiをご利用いただけます

  • 自然光の入るフレキシブルカンファレンスルーム（18室）、一部はテラス付きです

  • ホテルのに直結した駐車場

  • Fit&SPA - プール付きラウンジ

当ホテルの客室

ホテル所在地

プルマン ベルリン Schweizerhof

Budapester Str. 25
10787 ベルリン
ドイツ

GPS:52.506158, 13.343712

電話番号
ファックス +49 30 26961000

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

BLEND BERLIN KITCHEN AND BAR

ベルリン料理のレストラン・バー、「ブレンド」は、ベルリンの多様性にインスパイアされた、メルティングポットとしてのベルリンの精神を反映したレストランです。現代的で、都会的で、クリエイティブな工夫が施されております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,069 件のレビュー

トリップアドバイザーの評価  4.5/5  4,487 件のレビュー

Scammed by a 5 star hotel

トリップアドバイザーの評価 1.0/5

Go35874630355 トリップアドバイザー認証口コミ

Unfortunately, following a wonderful stay at the Pullman hotel, our experience was completely tainted by an attempt by the hotel to scam us out of approximately £300. During our 1 week stay at the hotel, we had drinks and ate in the restaurant and had room service several times and put these charges onto the room. The day before we left we paid off the bill, but following our arrival home we found that we had been charged twice for everything (£600 total.) After emailing back and forth for over a week we were eventually refunded the money, with no apology and no compensation offered. It was a really disappointing end to what had seemed to be a ‘perfect stay’

All good apart from Luke warm showers

トリップアドバイザーの評価 4.0/5

Loobie-loo76 トリップアドバイザー認証口コミ

Stayed 26-29 December. Lovely hotel, great room, breakfast included which offered a lot of choice. Good location too. Also used the spa facilities which were very nice. Bar area was fab, drinks not too pricey. The only downside were the showers, the water was only ever luke warm! I’m assuming it was because the hotel was full, but it made showering difficult! Overall we would definitely stay there again.

Dear Guest, Thank you for taking the time to review your recent stay. We’re delighted to hear you found our hotel lovely and enjoyed your room along with the variety of our breakfast offerings. It’s wonderful to know you appreciated our convenient location and the spa amenities during your visit. That said, we regret the inconvenience you experienced with the water temperature. Our team continuously monitors our systems to ensure comfort, and we appreciate your understanding regarding the demands of a fully booked period. Nonetheless, we’re glad your time at the bar added to your experience, and we hope the central setting made exploring the city effortless. Your willingness to return means the world to us. We hope to welcome you back again in the near future. Kind regards, Hotel Pullman Berlin Schweizerhof

Convenient, comfortable, clean and classic

トリップアドバイザーの評価 5.0/5

Sally E トリップアドバイザー認証口コミ

Love this hotel. It is so close to two stations so feels close to all that Berlin has to offer. The room was spacious and immaculate. I would have liked more towels and pillows than were provided but these were brought to the room quickly and without question.. breakfast is a buffet and caters for everyone. The choice is huge. A hot tip for any UK visitors - the teabags at breakfast aren't as good as the ones in the room so take a bag with you. The swimming pool is wonderful - quite big for a hotel pool, and in a lovely setting. I wish I'd had a sauna but ran out of time. There's also original art everywhere - FABULOUS!!!!!! Can't fault this place. The guys on reception are wonderful.

Dear Sally, We would like to thank you for this review about your experience in our hotel. We are thrilled you enjoyed your stay at Pullman Berlin Schweizerhof. It’s wonderful you found our rooms comfortable and appreciated the variety at breakfast. Our team takes pride in maintaining clean spaces, and we’re glad this contributed to your positive experience. We also value your recognition of our attentive staff. We regret any inconvenience with the amenities in your room and are pleased we could address them promptly. Regarding the selection at breakfast, our aim is to cater to diverse preferences, and we’ll consider your feedback as we refine our offerings. That said, we hope you had time to explore the nearby attractions, given our proximity to major transport links. It’s also great you enjoyed our pool and art collection, which add to the unique atmosphere we strive to create. We do hope to be able to welcome you back in the future. Kindest regards, Hotel Pullman Berlin Schweizerhof

Next time go to an adults only hotel

トリップアドバイザーの評価 3.0/5

Venture41826567945 トリップアドバイザー認証口コミ

Good stuff-Great location, staff lovely, restaurant food ok. Rooms warm and comfortable. Not so good Kids in steam room and sauna using it as a playground. Kids in swimwear in gym on treadmill supervised by parents in dressing gown. Website states spa treatments but no this is in another hotel. Had to ask for coffee machine , did not know expresso machine was available until a friend said they had one.

Dear Guest, Thank you for taking the time to review your recent stay. We are delighted that you found our location to be ideal and appreciated the warmth and professionalism of our team. It is also pleasing to know that our rooms provided the comfort you expected during your time in Berlin. That said, we sincerely regret that several aspects of your experience fell short of your expectations. We aim to maintain a serene environment in our wellness areas and are reviewing our policies to better align with guest needs. We also note your comments about the espresso machine and will ensure clearer communication about available amenities moving forward. Finally, we are grateful for your kind words about our staff and hope to have another opportunity to welcome you back, perhaps during a quieter period when you can fully enjoy our facilities. We hope to welcome you back again in the near future. Kind regards, Hotel Pullman Berlin Schweizerhof

Great hotel

トリップアドバイザーの評価 4.0/5

Bangkokram トリップアドバイザー認証口コミ

Despite some of the reviews left, we found the Pullman to meet our expectations. Check in was very easy and the room was spacious and well set out for three adults. Breakfast was very busy but the quality of the food was first class. Our only issue was the quality of the WiFi, works well in the lobby but zero in our room. Good or bad, a decent WiFi is essential in today’s world and the quality cost the Pullman all 5 stars.

Dear Guest, Thank you for taking the time to review your recent stay. We are delighted your stay met expectations with smooth check-in and comfortable room setup for your group. Our spacious accommodations are designed for guest satisfaction, and we are grateful for your acknowledgment. That said, we regret the connectivity issue you encountered. While our high-speed WiFi covers all areas, we acknowledge signal strength can vary occasionally. Our team is available around the clock to assist with technical needs during stays. Nonetheless, we are thrilled you appreciated our central location near Tiergarten and Ku'damm. It is wonderful our breakfast quality and service standards contributed positively to your experience. We hope to welcome you back again in the near future. Kind regards, Hotel Pullman Berlin Schweizerhof

との提携 TripAdvisor

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