プルマン ベルリン Schweizerhof

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,042 件のレビュー

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Budapester Str. 25, 10787 ベルリン, ドイツ

説明

ホテルのその他の情報

  • 動物園に位置し、クアフュルステンダームから歩いてわずか数分の場所にあります。

  • 全館、無料のWi-Fiをご利用いただけます

  • 自然光の入るフレキシブルカンファレンスルーム（18室）、一部はテラス付きです

  • ホテルのに直結した駐車場

  • Fit&SPA - プール付きラウンジ

当ホテルの客室

ホテル所在地

プルマン ベルリン Schweizerhof

Budapester Str. 25
10787 ベルリン
ドイツ

GPS:52.506158, 13.343712

電話番号
ファックス +49 30 26961000

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

BLEND BERLIN KITCHEN AND BAR

ベルリン料理のレストラン・バー、「ブレンド」は、ベルリンの多様性にインスパイアされた、メルティングポットとしてのベルリンの精神を反映したレストランです。現代的で、都会的で、クリエイティブな工夫が施されております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,042 件のレビュー

トリップアドバイザーの評価  4.5/5  4,482 件のレビュー

Convenient, comfortable, clean and classic

トリップアドバイザーの評価 5.0/5

Sally E トリップアドバイザー認証口コミ

Love this hotel. It is so close to two stations so feels close to all that Berlin has to offer. The room was spacious and immaculate. I would have liked more towels and pillows than were provided but these were brought to the room quickly and without question.. breakfast is a buffet and caters for everyone. The choice is huge. A hot tip for any UK visitors - the teabags at breakfast aren't as good as the ones in the room so take a bag with you. The swimming pool is wonderful - quite big for a hotel pool, and in a lovely setting. I wish I'd had a sauna but ran out of time. There's also original art everywhere - FABULOUS!!!!!! Can't fault this place. The guys on reception are wonderful.

Dear Sally, We would like to thank you for this review about your experience in our hotel. We are thrilled you enjoyed your stay at Pullman Berlin Schweizerhof. It’s wonderful you found our rooms comfortable and appreciated the variety at breakfast. Our team takes pride in maintaining clean spaces, and we’re glad this contributed to your positive experience. We also value your recognition of our attentive staff. We regret any inconvenience with the amenities in your room and are pleased we could address them promptly. Regarding the selection at breakfast, our aim is to cater to diverse preferences, and we’ll consider your feedback as we refine our offerings. That said, we hope you had time to explore the nearby attractions, given our proximity to major transport links. It’s also great you enjoyed our pool and art collection, which add to the unique atmosphere we strive to create. We do hope to be able to welcome you back in the future. Kindest regards, Hotel Pullman Berlin Schweizerhof

Next time go to an adults only hotel

トリップアドバイザーの評価 3.0/5

Venture41826567945 トリップアドバイザー認証口コミ

Good stuff-Great location, staff lovely, restaurant food ok. Rooms warm and comfortable. Not so good Kids in steam room and sauna using it as a playground. Kids in swimwear in gym on treadmill supervised by parents in dressing gown. Website states spa treatments but no this is in another hotel. Had to ask for coffee machine , did not know expresso machine was available until a friend said they had one.

Dear Guest, Thank you for taking the time to review your recent stay. We are delighted that you found our location to be ideal and appreciated the warmth and professionalism of our team. It is also pleasing to know that our rooms provided the comfort you expected during your time in Berlin. That said, we sincerely regret that several aspects of your experience fell short of your expectations. We aim to maintain a serene environment in our wellness areas and are reviewing our policies to better align with guest needs. We also note your comments about the espresso machine and will ensure clearer communication about available amenities moving forward. Finally, we are grateful for your kind words about our staff and hope to have another opportunity to welcome you back, perhaps during a quieter period when you can fully enjoy our facilities. We hope to welcome you back again in the near future. Kind regards, Hotel Pullman Berlin Schweizerhof

Great hotel

トリップアドバイザーの評価 4.0/5

Bangkokram トリップアドバイザー認証口コミ

Despite some of the reviews left, we found the Pullman to meet our expectations. Check in was very easy and the room was spacious and well set out for three adults. Breakfast was very busy but the quality of the food was first class. Our only issue was the quality of the WiFi, works well in the lobby but zero in our room. Good or bad, a decent WiFi is essential in today’s world and the quality cost the Pullman all 5 stars.

Dear Guest, Thank you for taking the time to review your recent stay. We are delighted your stay met expectations with smooth check-in and comfortable room setup for your group. Our spacious accommodations are designed for guest satisfaction, and we are grateful for your acknowledgment. That said, we regret the connectivity issue you encountered. While our high-speed WiFi covers all areas, we acknowledge signal strength can vary occasionally. Our team is available around the clock to assist with technical needs during stays. Nonetheless, we are thrilled you appreciated our central location near Tiergarten and Ku'damm. It is wonderful our breakfast quality and service standards contributed positively to your experience. We hope to welcome you back again in the near future. Kind regards, Hotel Pullman Berlin Schweizerhof

Good pool and room but frustrating WiFi issues

トリップアドバイザーの評価 3.0/5

lizl888 トリップアドバイザー認証口コミ

I was worried about the reviews and it’s true that the hotel is away from the main sites. It was 58 mins on the S Bahn from the airport. We enjoyed the pool and spa and we requested a room up high with views of the zoo. It was peaceful to sleep and after researching local places we had great breakfasts at Die Creme and Bean House. The hotel breakfast area in the hotel was very busy so we enjoyed eating out for breakfast. There was a lovely Christmas market close by, and we navigated the underground and S bags to to get to Charlottenburg Palace and The East Side Gallery. We also tried the ice bar, went to the zoo and booked a tour of the Reichstag building. Would recommend all these things. We were disappointed that the WiFi wasn’t working when we arrived and for 24 hours, not great when you have a teen and want to check in and book tours, so had to use data for both of us. After looking at the reviews I see it’s happened before so I really think as a 5 star hotel it’s bad to not have a back up for this and let your guest incur costs. Therefore taking in account the WiFi situation and location, I would look to stay elsewhere in Berlin next time.

Dear Lizl, We appreciate your feedback. We are pleased that you enjoyed our pool and spa facilities, and that your room provided peaceful rest with views of the zoo. Our team strives to create relaxing spaces that complement the vibrant energy of Berlin. We sincerely regret the inconvenience caused by the WiFi disruption during your arrival. We understand the frustration this caused, particularly when planning activities, and we are reviewing our network redundancies to ensure more reliable connectivity in the future. It is wonderful that you found nearby breakfast spots and the Christmas market to your liking. We appreciate your recommendations of local attractions and hope your explorations left you with memorable impressions of the city. We hope to have the opportunity to welcome you back for an even better stay in the future. Best regards. Hotel Pullman Berlin Schweizerhof

Unforgettable meeting with bedbugs

トリップアドバイザーの評価 1.0/5

Getaway28287523783 トリップアドバイザー認証口コミ

I was bitten by bedbugs in this hotel - for the first time in my life (and I am a frequent traveller with wide geography of travel)! Never ever again.

Dear Guest, Thank you for taking the time to share your feedback. We are deeply sorry to learn about the concerns you encountered during your stay. Ensuring a clean and comfortable environment is our top priority, and we take reports of this nature very seriously. Our team has conducted a thorough inspection and has taken all necessary measures to address the situation promptly. We understand how disappointing this must have been and sincerely regret the inconvenience caused. Your feedback is invaluable, and we are committed to maintaining the highest standards to prevent such occurrences in the future. We hope that you will choose to revisit us. Best regards, Hotel Pullman Berlin Schweizerhof

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。