プルマン ベルリン Schweizerhof

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,843 件のレビュー

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Budapester Str. 25, 10787 ベルリン, ドイツ

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  • 自然光の入るフレキシブルカンファレンスルーム（18室）、一部はテラス付きです

  • ホテルのに直結した駐車場

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当ホテルの客室

ホテル所在地

プルマン ベルリン Schweizerhof

Budapester Str. 25
10787 ベルリン
ドイツ

GPS:52.506158, 13.343712

電話番号
ファックス +49 30 26961000

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

BLEND BERLIN KITCHEN AND BAR

ベルリン料理のレストラン・バー、「ブレンド」は、ベルリンの多様性にインスパイアされた、メルティングポットとしてのベルリンの精神を反映したレストランです。現代的で、都会的で、クリエイティブな工夫が施されております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,843 件のレビュー

トリップアドバイザーの評価  4.5/5  4,402 件のレビュー

2023エクセレンス認証

Excellent hotel

トリップアドバイザーの評価 5.0/5

Cheryl188 Couples - トリップアドバイザー認証口コミ

I’m a middle aged, fussy British woman. This hotel was perfect in every way. Stayed 3 nights March 2024. Located on a quieter but safe upscale area of the city with great shopping area nearby. Public transport excellent. Stylish decor throughout. Comfortable room on the top floor (9th) front facing view over the zoo. Breakfast excellent. Bar/drinks, relaxed. Gym, sauna and pool great (pool a bit cold for me but you can’t please everyone) Some staff are a bit aloof but are always respectful of your privacy….however a special shout out to the breakfast waiting staff….they were very attentive and lovely. I am definitely going to be a returning guest and will sign up to Accor (hopefully I’ll get a discount next time!)

Dear Cheryl, Thank you for taking the time to review your stay with us. We are thrilled to hear that our hotel's location in the upscale area of City West, alongside convenient access to public transport and shopping venues, contributed positively to your stay. While we regret that the temperature of the pool did not meet your personal preference, we are pleased that our gym, sauna, and pool facilities overall made for an enjoyable experience. It brings us great joy to know that our breakfast service stood out to you, and your kind words regarding our attentive breakfast staff are especially appreciated. We are also glad to hear that you found the room on the top floor with its front facing view over the zoo to be comfortable and stylishly decorated. We take pride in the service provided by our team, and while some may come across as reserved, please know that respect for guest privacy is a cornerstone of our service philosophy. Furthermore, your intention to return and join our loyalty program is the best compliment we could receive, and we eagerly look forward to welcoming you back to Pullman Berlin Schweizerhof. We hope to welcome you back soon. Best wishes, Hotel Pullman Berlin Schweizerhof

Sleep with a biting bug

トリップアドバイザーの評価 1.0/5

ShaneOh2 ビジネス - トリップアドバイザー認証口コミ

I have stayed at this hotel for 5 nights. the first night i was bitten by a bug. I caught the bug and asked the hotel some medicine for beaten skin and to investigate it and let me know what the bug is. but the hotel only changed my room after it, but no additional actions. Even though I asked the investigation result and medicine to the hotel desk several times. It is a really painful experience. Not recommended. 이 호텔에서 5박을 한 적이 있습니다. 첫날 밤 저는 벌레에 물렸습니다. 벌레를 잡아서 피부가 망가진 것에 대한 약을 호텔에 요청했고, 벌레가 무엇인지 조사해서 알려달라고 했습니다. 하지만 호텔은 그 후에 제 방을 바꿨을 뿐이고, 추가 조치는 없었습니다. 제가 호텔 데스크에 조사 결과와 약을 여러 번 요청했는데도 말입니다. 정말 고통스러운 경험입니다. 추천하지 않습니다.

Dear Shane, Thank you for taking the time to share your feedback. We're glad to hear that you chose to stay with us for your visit to Berlin. It's distressing to learn of the discomfort you faced due to an unexpected incident in your room. Please accept our sincerest apologies for the inconvenience you experienced. We take matters of hygiene and guest comfort very seriously, and while we swiftly provided a change of room, we regret not meeting your expectations with further follow-up. Our team is trained to handle such rare occurrences with attention and care, and your feedback is a reminder for us to enhance our responsiveness and communication. The whole team hope to have the pleasure of seeing you again. Best wishes, Hotel Pullman Berlin Schweizerhof

Would stay again!

トリップアドバイザーの評価 5.0/5

HanD ファミリー - トリップアドバイザー認証口コミ

An excellent stay. We were really happy with this hotel. We loved the pool, bar, breakfast and the rooms! The only downside was the room was quite warm at night and the air con wouldn’t turn on. We would stay here again! Turn right out of hotel for a Greek restaurant and an Italian (both recommended). 5 mins from the zoo second entrance. From the airport there are great transport links but we did have to change so worth asking the hotel for details on this. Highly recommend this stay!!

Dear Guest, Thank you for taking the time to review your recent stay. We're thrilled to hear that you enjoyed our pool, bar, and breakfast offerings – the largest hotel pool in Berlin and our delicious breakfast buffet with live cooking stations are indeed guest favorites. It's also wonderful to know that our room accommodations met your expectations, providing a comfortable setting for your stay. Regarding the warmth of your room at night, we're sorry to hear that you encountered discomfort. Although our rooms are equipped with individually controlled air conditioning, we understand that sometimes technology can be a bit temperamental. For any future stays, we invite you to reach out to our 24/7 reception, where we can provide extra fans or assistance to ensure your utmost comfort. We hope to welcome you back again in the near future. Kind regards, Hotel Pullman Berlin Schweizerhof

A good stay

トリップアドバイザーの評価 4.0/5

andycap1 ビジネス - トリップアドバイザー認証口コミ

I stayed here for business and the hotel was very busy. Check in was smooth quick and professional with support to help take luggage to your room. When I got to my room I found it very hot and whilst I tried to cool it with the Aircon it would not work, so I went to reception to ask them to sort this out and requested an iron as they are not in the room . I only had to wait five min for the iron to arrive and then another five for an engineer to look at the Aircon. He said because it was cold outside the Aircon would not work, which I was not happy with as I like a cold room. As an alternative he unlocked the windows so that I could fully open them to get the cool outside air come in which worked well . Breakfast in the hotel was busy but very tasty with good service and the chef made you lovely omlettes to order . Before I arrived I contacted the hotel to request a quiet room away from the lifts and they took note and actioned the request for which I was greatfull. I would stay and reccomend the hotel as it's in a great location, my only negative is the Aircon.

Dear Guest, We'd like to thank you for taking the time to review your experience. We're thrilled to hear that our check-in process and luggage assistance met your expectations, and that our breakfast offerings, especially the made-to-order omelets, were to your liking. It's also great to know that our efforts to accommodate your request for a quiet room contributed to a pleasant stay. We regret to hear about the inconvenience with the air conditioning. Our hotel is designed with individually controlled air conditioning in each room, and while we understand it can be an adjustment, we're glad the alternative solution of opening the windows was satisfactory for you. Please rest assured that our team is dedicated to ensuring the comfort and satisfaction of our guests. We look forward to welcoming you back in the future. Best regards, Hotel Pullman Berlin Schweizerhof

Good stay and loved the spa

トリップアドバイザーの評価 4.0/5

MichaelL19712014 Couples - トリップアドバイザー認証口コミ

We stayed for 4 nights in early December. The Good. 1. The location was a bit away from the tourist sites but close to shops, restaurants, and the zoo. 2. The hotel decor was modern and the bar area was nice. 3. We had an issue with a lost phone and the concierge staff were excellent and helped us locate and retrieve it. 4. The spa was excellent. The pool was great, as was the sauna. I had a massage and it was also very good. 5. The bathroom was good, well equipped and had nice toiletries. The Bad. 1. The room was pretty bland. 2. The room service was ok but we avoided breakfast which was a rather steep €32. 3. On check-in, we had reserved a room with a view, but they only had one with twin beds, which meant we had a room with a rather average view. Overall We enjoyed our stay and would consider returning.

Dear Michael, Thank you for taking the time to share your review. We're thrilled to hear that our spa facilities met your expectations and that our concierge team was able to assist you effectively with your lost phone. It's great to know you enjoyed the modern decor and the ambiance of our bar area. Regarding the room view and bedding setup upon check-in, we strive to meet all our guests' preferences and regret any inconvenience caused. While our breakfast buffet offers a variety of options including live cooking stations, we understand that the price may not suit everyone's budget, which is why we offer alternative a la carte options starting at EUR 8.5. We appreciate your feedback on the room's aesthetic and will consider it as we continuously work to enhance our guest experience. We hope that you will return in the future. Warm regards, Isabell Müller Assistant Front Office Manager Hotel Pullman Berlin Schweizerhof

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。