풀만 런던 세인트 판크라스(구 노보텔) 4성

고객 평점 (ALL 평가) 4.5/5 3,880 리뷰

풀만 런던 세인트 판크라스(구 노보텔) - Image 1
풀만 런던 세인트 판크라스(구 노보텔) - Image 2
풀만 런던 세인트 판크라스(구 노보텔) - Image 3
풀만 런던 세인트 판크라스(구 노보텔) - Image 4

호텔설명

호텔 추가 정보

  • King's Cross/St Pancras 역과 Euston 역에서 가까운 거리

  • 회의를 위한 비즈니스 라운지와 호텔 전체에서 이용 가능한 무료 Wi-Fi 무선 인터넷

  • 현대적인 객실 및 거동이 불편한 고객을 위한 13개의 객실

  • 특별 이벤트를 위한 다목적 룸 대여 가능

  • Gym Facilities open 24/7 and Sauna from 6:00am to 11:00pm

숙박

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호텔 위치

풀만 런던 세인트 판크라스(구 노보텔)

100 - 110 Euston Road
NW1 2AJ 런던
영국

GPS:51.52851, -0.127689

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GA KingsX

GA KingsX combines both glamour culture and the contemporary modern era mixed with London's vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  3,880 리뷰

TripAdvisor 평가  4.5/5  6,067 리뷰

2024으뜸 시설

Good hotel in kingscross area

트립어드바이저 평점 5.0/5

AlexMiragall 비즈니스 - TripAdvisor 인증 리뷰

I ve been staying in this hotel many times as it is really convenient if you work in the kings cross area. Rooms are really comfortable. There is a really good gym with many options to exercise. The breakfast and food for dinner in general were good. Really friendly staff also as Raul.

Dear Alex, Thank you for choosing to stay with us again, your loyalty is much appreciated! I am delighted that you find our location convenient and enjoy our rooms, facilities and dining options, as well as the service provided by the team - I will be sure to pass on your special mention to Raul. Thank you for sharing your feedback, and we look forward to welcoming you back home! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

위치는 좋으나 호텔 컨디션은 별로임

고객 평점 3.0/5

J.s. 가족 - 전체(All) 통지 확인

위치가 좋고 직원들은 친절해요. 다만 조식이 메뉴가 똑같아서 매일 먹기엔 질려요. 리뉴얼한지 얼마 안됬다고 들었는데 냉장고가 고장 나 있었고 침대 발치쪽에서 절대 제게 아닌 양말이 나왔네요. 다음에 다시 런던에 간다면 전 다른숙소를 찾을거 같아요.

Dear Jinsun, I really appreciate the time it took you to share your feedback with us. It is great to know you found our location convenient. However I am sorry to read that other areas of your experience fell below expectations- rest assured your comments have been shared with the team for review. We hope to have the chance to provide you with a more enjoyable stay in the future. Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Foreign Object in the bed

트립어드바이저 평점 1.0/5

alison t TripAdvisor 인증 리뷰

We checked in late on 2/11 after a great day in London and soon in bed. Woken at 3am by husband finding an object in the bed between the sheets. We think it may be an ear defender or airpod type object with hairs on it. Clearly the bed had not been changed from previous client. Having no desire to move rooms in the middle of the night, removed the object and was expecting a full apology and refund in the morning. Frankly speaking we have never experienced this happening and pretty shocking - photo below Next morning, whilst to be fair, team were apologetic, offered us 50% only refund for our inconvenience because we didn't ring and request room change in the middle of the night - really!! We'd already slept in the bed for some hours so seemed little point the damage had been done. We certainly didnt sleep well after that event but who wants to chase rooms at that hour? Am frankly amazed that the hotel deemed it not appropriate to fully refund on this basis - this would have perhaps encouraged me to give them another go - now it's a definite never again..

Dear @alisont232, Thank you for sharing your feedback. I am sorry to read we fell short of expectations on this occasion. However, I would like to clarify that cleanliness is a top priority for us and that our Housekeeping team always ensure bedding is fully changed between guests. Rest assured your comments have been shared with the team so we can further investigate this oversight. We appreciate your understanding and wish you safe travels ahead. Best regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

NENER AGAIN

트립어드바이저 평점 1.0/5

Louis B TripAdvisor 인증 리뷰

I had to cancelled my booking following illness. they refused to deal an another date or a credit. i ve lost about 200 thousand pounds, even. i proposed to pay the extra charge. Maybe pullman but no customer service at all. disappointed. Last time with them.

Dear Louis B, Thank you for your feedback, and I hope you are feeling better. Meanwhile our non-flexible rates are set up to offer the best available prices, they do come with certain limitations, including the inability to modify or cancel the booking. We appreciate your understanding. Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Excellent Experience at the Pullman

트립어드바이저 평점 5.0/5

AlbCanCan TripAdvisor 인증 리뷰

Excellent hotel location just a short walk from St. Pancras where we were catching the Eurostar very early. The lovely staff at the front desk were amazing! They arranged a cake for my daughter's birthday and made her feel so special with some candy at check-in too. Ordered room service and the person who took our order and brought our food was super helpful and kind, and went out of their way to get us some items for our daughter. Just a super staff at the Pullman! The hotel room was lovely, large and very clean, and we had a very nice view of the city. Definitely recommend.

Dear @AlbCanCan, Thank you for the amazing review! I am so glad to read that our rooms and service met your expectations, and that our team were able to make your daughter's birthday extra special. I truly appreciate your recommendation and we cannot wait to welcome you back for more memorable moments at Pullman London! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,005 리뷰 9.7/10 위치
  • 2,590 리뷰 7.6/10 객실
  • 2,545 리뷰 9.1/10 서비스
  • 42 리뷰 5.9/10 인터넷 가격
  • 1,134 리뷰 9.1/10 조식
  • 727 리뷰 8.4/10 레스토랑
  • 674 리뷰 8/10 청결도
  • 663 리뷰 7.8/10 편의 시설

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