소피텔 런던 세인트 제임스 5성

고객 평점 (ALL 평가) 4.8/5 3,292 리뷰

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호텔 위치

소피텔 런던 세인트 제임스

6 Waterloo Place
SW1Y 4AN 런던
영국

GPS:51.50732, -0.132397

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

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  • 100% 금연 호텔
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자세히 보기

ALL 평가  4.8/5  3,292 리뷰

TripAdvisor 평가  5.0/5  506 리뷰

2024으뜸 시설

Mon nouvel hôtel préféré

트립어드바이저 평점 5.0/5

Canucklehead TripAdvisor 인증 리뷰

Outstanding service, perfect location, beautiful room. I can't say enough, but what really made my stay was the staff - from the doorman, to reception, concierge, service staff, literally everyone was so friendly and charming. Location is perfect - everything that I was after was in walking distance, and of course the Piccadilly tube station is just up the street. I booked a premium luxury with a view, but it wasn't the view of Waterloo Place that made it special, it was the ceilings in my room that had to be 16 feet high, and the fabulous bathtub. Sadly I only had one night, but it felt like more. Dinner at the Bistro was fantastic, and the rabbit was out of this world - I wish I could have finished it all! Had a hiccup at breakfast the next day with my order, but it was immediately rectified, so no issues there - again, all down to the excellent staff. Would not hesitate to recommend, and cannot wait to return.

Short but memorable stay.

트립어드바이저 평점 5.0/5

thommoF TripAdvisor 인증 리뷰

Last stop of our year end holidays in Europe from Asia to celebrate our wedding anniversary & my wife’s birthday. Helpful recommendations from knowledgeable concierge Marus on F&B place. Wonderful gesture by FO Mgr Marine in extending a late checkout allowed us to enjoy London even more on our last day before our long flight back at night.

Still the best

트립어드바이저 평점 5.0/5

traveller_constant Friends getaway - TripAdvisor 인증 리뷰

Tragically wasn’t staying here on this occasion but couldn’t resist dropping in for cocktails at the bar. Still the best cocktails in London in my opinion, with a lovely relaxed vibe. Great service and you always feel special as a guest. Will be returning to stay in the New Year and can’t wait.

Amazing stay!

트립어드바이저 평점 5.0/5

Julie M 가족 - TripAdvisor 인증 리뷰

We LOVED our stay! The service was next level from the moment you arrive at the front till the very end when you leave. The location was central to, easy to get to anywhere. The hotel was clean, welcoming and grand. Efficiency, punctuality & friendliness are hallmarks of their service. It was my little girls first UK trip and out of all the hotels we had stayed, this was by far the most welcoming and friendly towards children. As a 5 star hotel with such a high class status, it's often a little nerve wracking for parents bringing their children worrying they won't be very welcomed. But my goodness, I was very impressed with Sofitel London St James. She was treated like royalty everywhere she went. Her first Halloween Trick or Treating was at the hotel as they had organised an event for children, and she had a blast! She was taken to every department of the hotel to do her "trick or treat" round and she was spoilt with lollies and cuddles. It was quiet emotional as a parent to see. If we didn't have to leave to go home, we surely would have loved to stay longer. But we have found our place to stay when we return to London!! I usually name out staff who had gone above and beyond during our stay, but everyone and I mean EVERYONE went above and beyond for us, l couldn't name them all or l'd be asking for the whole staff list! Again thank you to everyone at Sofitel London St James! I couldn't have picked a better place to stay!

Bonjour, We appreciate you sharing this wonderful feedback. We are truly thrilled to hear that your stay with us was so enjoyable and memorable. It’s especially heartwarming to know that your daughter felt so welcomed and even had her first Halloween Trick or Treating experience here. Our commitment to personalised service is so important to us, and we’re delighted that you felt at ease during your time with us. We’re honoured to have been part of your daughter's first UK trip, and knowing that our team made her feel like royalty is incredibly special to hear. Thank you for choosing Sofitel London St James and we hope to see you again soon, hopefully for an even longer stay. Sincerely Marie-Paule Nowlis, General Manager

A mixed experience

트립어드바이저 평점 1.0/5

moonster49 Friends getaway - TripAdvisor 인증 리뷰

Had a spa experience and afternoon tea with a friend. My facial was not as expected, very basic and delivered with no care and attention to my needs. The treatment was below standard for an establishment of this calibre. Very disappointing. The afternoon tea was lovely.

Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed the afternoon tea, however we’re truly sorry that the spa treatment did not meet your expectations. We strive to deliver exceptional experiences, and it’s disappointing that we fell short on this occasion. Please contact me directly so we can discuss this matter further and work to make things right for you, Regards Todd Debreceny, Hotel Manager Todd.DEBRECENY@sofitel.com

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그 외 웹 사용자 평가 등급

  • 934 리뷰 9.8/10 위치
  • 1,013 리뷰 8.7/10 객실
  • 1,726 리뷰 9.5/10 서비스
  • 8 리뷰 6.8/10 인터넷 가격
  • 388 리뷰 7.9/10 안락함
  • 380 리뷰 9/10 조식
  • 334 리뷰 9.4/10 분위기
  • 300 리뷰 8.1/10 레스토랑

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