소피텔 런던 세인트 제임스 5성

고객 평점 (ALL 평가) 4.8/5 3,262 리뷰

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6 Waterloo Place, SW1Y 4AN 런던, 영국

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호텔 추가 정보

  • 런던 최고의 관광지를 도보로 갈 수 있는 최고의 입지

  • 쉐프 앤소니 드미트리가 선보이는 미쉐린 스타에 빛나는 요리와 함께 하는 상징적인 식도락

  • 몸과 마음에 활력을 불어넣는 전용 스파

  • 프랑스식 트위스트와 함께 하는 전통 영국식 애프터눈 티

  • 독창적인 특징을 지닌 2등급 등재 건물

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호텔 위치

소피텔 런던 세인트 제임스

6 Waterloo Place
SW1Y 4AN 런던
영국

GPS:51.50732, -0.132397

전화
팩스 +44 20 7747 2210

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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  • 100% 금연 호텔
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고객 리뷰

고객 리뷰

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자세히 보기

ALL 평가  4.8/5  3,262 리뷰

TripAdvisor 평가  5.0/5  463 리뷰

2024으뜸 시설

Excellent hotel and location

트립어드바이저 평점 5.0/5

Anguna 가족 - TripAdvisor 인증 리뷰

This is a fantastic hotel in what was once a bank. This was our fourth stay in 10 years. The rooms are classy and comfortable and well appointed. Hotel staff are professional and friendly. Reception and bar staff were excellent. (However I feel like the restaurant staff could have been a little warmer at breakfast). Having said that, the breakfast is excellent. Sofitel St James is in the perfect location to see many of the sights of London and is close to Picadilly Circus station. My only suggestion is to broaden the late night room service menu. Came home late from an event and there wasn’t much available to eat so we ordered two hot chocolates which were watery and not worth £15. Otherwise, excellent stay and we look forward to staying again.

Bonjour, Thank you for reviewing your recent stay. We are delighted that the unique character of Sofitel London St James alongside our attentive team at the reception and St James Bar, contributed positively to your experience with us. Our aim is to offer a blend of French elegance and British tradition, with each room and suite thoughtfully designed for comfort and class. However, we regret to hear that the late-night in room dining did not live up to expectations. We acknowledge that our options should satisfy our guests at all hours, and your feedback is valuable to us. Additionally, we understand the importance of warm hospitality and it is disheartening to learn that your interactions with our restaurant team at breakfast did not meet the high standards we are normally renowned for. Rest assured that we will follow up on this matter to ensure consistent service for all our guests. Thank you for your loyalty and we look forward to welcoming you back again soon. Best regards and Merci, Marie-Paule Nowlis, General Manager

True 5 Star experience with a certain Je ne sais quoi!

트립어드바이저 평점 5.0/5

Robert M TripAdvisor 인증 리뷰

I recently stayed at the Sofitel with my wife and 8-month old and we had an all round amazing experience which completely recharged our batteries. Whilst the room, cleanliness, food (including breakfast) and smell (yes smell) were all amazing, I think it was the staff that make this a truly 5 star hotel. To paraphrase/borrow from Marco Pierre White, it’s the environment/service that makes a place great! We recently stayed at the Four Seasons in London and that just felt a little cold/empty with no spirit but the Sofitel St James has bags of spirit and a little je nais se quois! A true gem!

Bonjour, We appreciate that you took the time to review your recent stay. We are thrilled to hear that your stay with us was a rejuvenating experience and that you found the ambiance and offerings to your satisfaction It is with great pride that we receive your compliments on our attentive team and the unique character that Sofitel London St James brings to your stay. Our commitment to service excellence is a cornerstone of our ethos, and we are delighted that this was evident during your visit with your family. Furthermore, we are pleased that you enjoyed the comfort of our rooms, which have been designed to blend French elegance with British tradition, and that the cleanliness met your expectations with our signature scent evident throughout. Thank you so much for choosing to stay with us and we look forward to seeing you again on future occasions. Merci, Marie-Paule Nowlis, General Manager

Fantastic location!

트립어드바이저 평점 5.0/5

Anorlando TripAdvisor 인증 리뷰

Super good located! The rooms are very cozy and the beds very comfortable! Love the bathrooms in black and white! The personal are very friendly. we have been more than once and we will repeat! They have a gym; I have used it and although it’s not a very big one it was enough for me!

Bonjour, We appreciate that you took the time to review your recent stay. It is heartwarming to hear of your continued satisfaction with our hotel. We are delighted that you found our rooms to be welcoming and the Sofitel MyBed to your liking, ensuring a restful night's sleep in the bustling heart of London. It is also wonderful that the design of our bathrooms left a memorable impression and that you found our team's hospitality to be commendable. Additionally, we are pleased that our Sofitel fitness facilities, with 24hr access, were sufficient for your exercise needs during your stay. We look forward to seeing you again on future occasions. Best wishes and merci, Marie-Paule Nowlis, General Manager

Good hotel in a great location

트립어드바이저 평점 4.0/5

Andrei S TripAdvisor 인증 리뷰

The hotel is good and the service is top-notch. Sometimes it can be over the top, especially when you’re tired from a long flight and the people at the reception desk want to keep on chatting with you and show you all the amenities. On the other hand, they are great people and once you’re fully rested, you can take full advantage of the hotel’s location and what they offer. The hotel is renovated quite well, but there are still things(few) that would show it’s age (built in 1923). Now, on the flip side, the breakfast was one of the best I had. Overall, I would give it 4-4.5 stars.

Bonjour, Thank you for taking the time to review your recent stay. We are pleased that you found our service top-notch. It is delightful to hear that our efforts to provide a five-star experience resonate so well with our guests and our team takes great pride in maintaining the historic elegance of our property while providing modern comforts. However, we apologise for any inconvenience faced upon arrival. We understand that after a long flight, you may prefer a more streamlined check-in experience. We appreciate your patience and the kind words about our team and we will take your feedback into consideration to enhance our guest's comfort upon arrival. Nevertheless, we are thrilled that you enjoyed the breakfast, which showcases the best of British produce and French pastries. Additionally, we cannot help but agree that our location in the prestigious St James's area offers a convenient base from which to explore the vibrant city of London. We hope to have the pleasure of welcoming you back to Sofitel London St James in the near future. Warm regards, Marie-Paule Nowlis, General Manager

위치 좋음

고객 평점 5.0/5

K. K. Y. 가족 - 전체(All) 통지 확인

위치가 좋고 서비스가 좋고, 깨끗하다

Dear Mr K., We very much appreciate your feedback regarding your stay at Sofitel London St James. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 924 리뷰 9.9/10 위치
  • 1,015 리뷰 8.4/10 객실
  • 1,710 리뷰 9.4/10 서비스
  • 11 리뷰 7.1/10 인터넷 가격
  • 392 리뷰 7.8/10 안락함
  • 370 리뷰 8.7/10 조식
  • 325 리뷰 9.5/10 분위기
  • 292 리뷰 8/10 레스토랑

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