プルマンロンドンセントパンクラス (旧ノボテル) 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 3,946 件のレビュー

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100 - 110 Euston Road, NW1 2AJ ロンドン, イギリス

説明

ホテルのその他の情報

  • キングスクロス / セントパンクラス駅とユーストン駅に隣接

  • ミーティングに最適なビジネスラウンジ、館内全域でWi-Fiを無料でご利用可能

  • モダンな客室、バリアフリー対応の客室も13室ご用意

  • 特別なイベントにご利用いただけるファンクションルーム

  • Gym Facilities open 24/7 and Sauna from 6:00am to 11:00pm

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ホテル所在地

プルマンロンドンセントパンクラス (旧ノボテル)

100 - 110 Euston Road
NW1 2AJ ロンドン
イギリス

GPS:51.52851, -0.127689

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GA KINGSX

GA KingsX combines both glamour culture and the contemporary modern era mixed with Londons vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  3,946 件のレビュー

トリップアドバイザーの評価  4.5/5  6,191 件のレビュー

2025エクセレンス認証

Always a great stay, but this time one service failure

トリップアドバイザーの評価 4.0/5

John F トリップアドバイザー認証口コミ

I stayed at the Pullman St Pancras on the 30th November 2025 for one night. As a returning guest, I was looking forward to my stay at The Pullman. I booked a Deluxe Room and was allocated the 15th floor with an amazing view of London. The room was well presented. The only negative for this stay was the greeting and check in at reception. The greeting by receptionist Sintija was disappointing. At no time did she address me by my name. She even asked if I had stayed at the Pullman previously and I replied "yes". She still made no effort to make me feel welcome or address me by my name. When I checked out on Monday, 1st December 2025, receptionist Tyler gave exceptional customer service. He addressed me by my name and apologised when there was a delay printing my account and assisted with by bagage storage. I look forward to a return visit 2026, I hope to a warm welcome.

Pullmans stay London

トリップアドバイザーの評価 5.0/5

Pauline R トリップアドバイザー認証口コミ

Great hotel Very close to kings cross st pancreas train station, bonus. Clean and tidy Staff was very friendly and helpful upon check in

Not worth 4 stars

トリップアドバイザーの評価 3.0/5

cofrem トリップアドバイザー認証口コミ

Convenient location near St Pancras station but disappointing for a 4 star. The window in our room was defective, it did not fully close so it was cold in the room even with the heat on and we had constant noise from the street because of the cracked window. When we mentioned it to reception they could only come up with a standard apology and no compensation.

excellent customer service

トリップアドバイザーの評価 5.0/5

Lucie W トリップアドバイザー認証口コミ

Always a pleasure to stay here with large rooms and large, very comfortable beds! Staff are always pleasant and friendly and the customer service in the event of an issue is excellent.

Dear @Lulukink, Thank you for your kind words following your recent stay! I am delighted to hear that you continue to enjoy the comfort of our rooms and the warm hospitality of our team. I will be sure to share your compliments with everyone as well. Your satisfaction truly means a lot to us, and we look forward to welcoming you back again very soon! Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Pullmans doesn't wow me

トリップアドバイザーの評価 3.0/5

Richard L トリップアドバイザー認証口コミ

So second time staying..its handy for the station and handy for the centre for xmas parties. The rooms are sizable ..stay upper levels for peace and quiet. Its expensive.. drinks are not cheap but its central London and their are lots of pubs about. Champagne id that's your tipple is not cheap. The service is up and down in the bar.. no mid range champagne ran out ..there's a surprise. We had two bottle of Tattinger 1st bottle was not cold.. 1st waitress was .. honestly you didn't make me and my party feel special... you were more Interested in the big groups. You would do well to remember your service standards ..there are a lot of hotels in London and I give you my corporate business. Not for much longer frankly if I continue to feel undervalued. Dissapiointed is how I will leave today ..shame..

Dear Richard L, Thank you for taking the time to share your feedback. I am truly sorry to hear that your recent stay did not fully meet your expectations. Please rest assured that your comments are very valuable, and I will be sharing them with our team to ensure our service standards are upheld consistently. I hope we have the opportunity to welcome you back and provide the experience you rightfully expect from our hotel. Kind regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 2,696 件のレビュー 7.7/10 客室
  • 2,687 件のレビュー 9.1/10 サービス
  • 30 件のレビュー 6.5/10 インターネット
  • 1,107 件のレビュー 9.2/10 朝食
  • 716 件のレビュー 8.6/10 料理
  • 716 件のレビュー 8.2/10 清潔さ
  • 365 件のレビュー 5.2/10 お値打ち度

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