Novotel Queenstown Lakeside 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 3 536

Gwarancja
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Novotel Queenstown Lakeside - Image 1
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Novotel Queenstown Lakeside - Image 4
Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, Nowa Zelandia

Opis

O hotelu

  • W sąsiedztwie bary, restauracje i sklepy

  • WIFI, miejsce do pracy, telewizor LCD z płatnymi filmami

  • Nowoczesne dania ze świeżych, lokalnych produktów

  • Jasna, modułowa przestrzeń konferencyjna

Nasze pokoje

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Lokalizacja hotelu

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
Nowa Zelandia

Pozycja GPS:-45.033729, 168.661759

Telefon
Faks +64 3 442 7469

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 3 536

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 987

Certyfikat Doskonałości 2023

Best hotel in Queenstown

Ocena na stronie TripAdvisor 5.0/5

deguzmankc Opinia zatwierdzona w TripAdvisor

Best location, right in front of the lake, garden, playground, beach with water activities and steps away from the whole town centre. Special mention to Carly the manager. Made us feel like VIP as an Accor member. Thank you! Also want to say Eugene from the breakfast was also accommodating and welcoming. Will definitely book again when back in Queenstown

Dear deguzmankc, Receiving your review has made the team @ Novotel Queenstown Lakeside's day! In particular I appreciate the special mention of our guest relations manager Carley and Eugene our Food & Beverage supervisor. We value your loyalty and delighted to hear that you would choose to stay with us again when next in Queenstown. Have an enjoyable Christmas and all the best for a prosperous 2025.

Lovely stay

Ocena na stronie TripAdvisor 4.0/5

UpperCapeResident Friends getaway - Opinia zatwierdzona w TripAdvisor

Beautiful setting, picturesque roses and lovely gardens. Lake and surrounding mountains offer mesmerizing views. Nice surroundings with local stores and attractions. Rooms are dated and small but clean and comfortable. WiFi is great. Breakfast is great with plenty of food and options. Staff is extremely friendly. Would recommend it to everyone.

Dear UpperCapeResident, Thank you for your review, it is heartwarming to hear that you enjoyed your time in Queenstown and were able to explore the town. I acknowledge that our decor is a little outdated as you mention, and we hope that our team's delivery of helpful and friendly service assisted in somehow balancing out your overall experience. Wishing you continued safe travels and a safe and happy festive season.

Great location VERY RUN down hotel! Rather stay elsewhere. So many better hotels around town.

Ocena na stronie TripAdvisor 2.0/5

Robrosejas Opinia zatwierdzona w TripAdvisor

Amazing location, front desk staff unfriendly or helpful, room is terrible, bathroom needs major update, carpet very worn. Housekeeping staff the best. Wouldn’t stay again, Accor get your act together! Rather stay in another hotel, so many better ones in the Town. Very dissatisfied!

Dear Robrosejas, I'm disappointed to hear that you would not stay with us again until our property receives a major update. Your feedback is greatly appreciated and sharing your thoughts on platforms such as TripAdvisor provides valuable insights that can assist other travelers. Thank you for taking the time to review our property,

Racist and worst hotel dont even think of going this hotel its worst than 2* ibis

Ocena na stronie TripAdvisor 1.0/5

Jet43942554720 Opinia zatwierdzona w TripAdvisor

Very Poor Experience…Email them for any room upgrade as i was celebrating my 11 Wedding Anniversary and Accor Platinum Member i knw room upgrade are allways subject to availability but atleast they should have allocated King bed not double single beds….i mean how they even allocate this type of bed Secondly i ordered food at 10:28 pm when inquiring at 11:19 pm the person at reception said it may take 5,10,20 mins i cannot guarantee it as food preparation requires time i said i will complain regarding that he said go ahead and complain i dont care His name was Mr Vinay Chabra Being Accor Platinum Member since last 3 yrs n stayed atleast more than 100 accor hotels including ibis but this type of behaviour was nvr expected Infact Ibis budget reception have better attitude than this If you are indian stay away from this hotel at any cost as they are most racist against insiands esp if the person is indian like Mr Vinay Chabra then u will be humiliated for staying here

Dear Jet43942554720, Thank you for bringing your less than satisfactory experience to our attention during your recent stay. Your feedback is invaluable in helping us identify areas for improvement in our service delivery. We have shared your comments with the team member involved, who deeply regrets any lapse in professionalism or tone. We are committed to ensuring that all our guests are treated with the highest level of respect, and I want to assure you that this matter has been addressed internally. I truly appreciate you taking the time to share your thoughts with us.

A Pleasant Stay

Ocena na stronie TripAdvisor 4.0/5

BaileysMother Opinia zatwierdzona w TripAdvisor

I stayed at the Novotel for two nights, each either side of a hiking trip in Fiordland. My standard rooms on both nights were clean and comfortable with adequate space for a solo traveller. Check in was efficient and the reception staff were informative about the hotel’s facilities and I was, on the second occasion, pleasantly surprised that my suitcase (that the hotel stored during my absence) was already in my allocated room upon my arrival. All the staff I encountered were very pleasant, helpful and welcoming. I understand the hotel is gradually refurbishing and made my bookings with this in mind. This didn’t impact upon my stay at all other than noticing that my bathroom basin could have been replaced due to a rather long crack - a visual rather than functional issue. Accommodation in Queenstown is always priced at a premium so the Novotel might not appear to be inexpensive compared to similar hotels in other locations. However, given the cost of other Queenstown options , it is good value for the price. 10/10 for the excellent location and access to other services, restaurants etc.

Dear BaileysMother, Thank you for your favorable review and we appreciate you choosing to stay with us at Novotel Queenstown Lakeside. I appreciate you highlighting that hotel pricing in the center of Queenstown does come at a premium and given our location we are still viable option for those travelers looking for a quality for price paid. I have passed on to the team in our concierge how having your luggage already in your room on your returning trip made a positive impact overall. Hope to see you again, Kind regards Annika Worth - General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 142 Liczba opinii 9.3/10 Lokalizacja
  • 2 045 Liczba opinii 6/10 Pokój
  • 2 037 Liczba opinii 9/10 Obsługa
  • 19 Liczba opinii 3.4/10 Internet
  • 772 Liczba opinii 5.3/10 Komfort
  • 606 Liczba opinii 4.6/10 Udogodnienia
  • 601 Liczba opinii 6.2/10 Czystość
  • 569 Liczba opinii 7.6/10 Śniadanie

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