Mercure Queenstown Resort 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 473

Gwarancja
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Mercure Queenstown Resort - Image 1
Mercure Queenstown Resort - Image 2
Mercure Queenstown Resort - Image 3
Mercure Queenstown Resort - Image 4
Sainsbury Road, Fernhill, PO Box 156, 9300 QUEENSTOWN, Nowa Zelandia

Opis

O hotelu

  • Niesamowity widok na Jezioro Wakatipu i góry Remarkables

  • Trzy elastyczne sale konferencyjne z naturalnym światłem i niesamowitym widokiem

  • Widok z pokoi: malownicze jezioro lub spokojne góry

  • Sezonowy basen, baseny SPA, sauna, siłownia

Nasze pokoje

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Lokalizacja hotelu

Mercure Queenstown Resort

Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
Nowa Zelandia

Pozycja GPS:-45.038529, 168.638685

Telefon
Faks +64 3 442 7354

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 473

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 930

Everything good except .....

Ocena na stronie TripAdvisor 3.0/5

MrFlibble4747 Opinia zatwierdzona w TripAdvisor

Everything fine until 6am breakfast, Bain Marie food was stone cold I always thought food was cooked and then placed in baine maries to keep it hot but this hotel has a new approach, stick cold food in? Beyond a joke! Have another night to enjoy so will retest breakfast tomorrow and they will get instant feedback!

Dear Mr. Flibble, Thank you for sharing your feedback. We’re very sorry to hear about your experience at breakfast — this is certainly not the standard we aim to deliver. Your comments have been shared with our kitchen team to ensure hot food is consistently served and temperature-checked before service. We appreciate your understanding and hope that your next breakfast experience with us was much improved. Thank you again for bringing this to our attention. Kind regards, Gurjant Singh Assistant Manager Mercure Queenstown Resort

Memorable party at the Mercure.

Ocena na stronie TripAdvisor 5.0/5

Chaz M Opinia zatwierdzona w TripAdvisor

Thank you to Kay and staff for a truly memorable experience celebrating my wife’s Birthday party in the Manata room at the Mercure Resort Queenstown. The staff were friendly, the food was great and the views of the lake are amazing. Anyone considering a special event party, We would recommend Mercure at Queenstown from our personal experience.

Dear Chaz , Thank you so much for your wonderful feedback! We’re thrilled to hear that your wife’s birthday celebration in the Manata Room was such a memorable experience. Kay and the team will be delighted to know their service and attention helped make your event special. We truly appreciate your kind words and recommendation, and we look forward to welcoming you back to Mercure Queenstown Resort again soon — perhaps for your next celebration! Warm regards, Gurjant Singh Assistant Manager Mercure Queenstown Resort

Favourite in Queenstown

Ocena na stronie TripAdvisor 5.0/5

anapaulalra79 Opinia zatwierdzona w TripAdvisor

It was my 7th stay at this hotel, since 2017. The views are stunning and the service is always great. The South Korean lady from the front desk was amazing with me and my family, providing us a nice room with perfect views, and the manager Singh wrote us a beautiful welcome card with a delicious plate of sweets. The bartender from lounge is also a really polite and delivers great service. The only negative point: they start to charge us for parking.

Dear anapaulalra79 Thank you for your lovely review of the Mercure Queenstown Resort. We’re delighted to hear that you enjoyed our location! The hotel's stunning views and peaceful environment up here in Fernhill are indeed something special, and we’re glad you had the opportunity to experience them. I have noted your comments about parking. Your positive feedback means a lot to our team, and we’re thrilled that you had a pleasant stay. We hope to welcome you back for another memorable visit! Kind regards, Alex Andrew Assistant Manager Mercure Queenstown Resort Team

Good but nothing special services

Ocena na stronie TripAdvisor 5.0/5

travluxuryaddicted_ Rodziny - Opinia zatwierdzona w TripAdvisor

Just perfect, the property was good. Combine the classic and modern architecture. Staying for 3 N and not disaapoint. The view was amazing ( mountain & lake view), the room just a basic room but clean enough and quite spacious. Just another basic breakfast at the hotel nothing special. Tips: if you bring rental car just park on the outside parking so you dont need to pay the bills, saving 15 NZD/ night.

Dear Matthew, Thank you for sharing your detailed feedback with us. We’re glad to hear that you enjoyed the unique blend of classic and modern architecture of our property, as well as the stunning mountain and lake views during your 3-night stay. We appreciate your kind words about the spacious and clean rooms. We also take note of your comments regarding the breakfast, and we’re always looking for ways to enhance our offerings. Thank you for sharing the parking tip for guests with rental cars—it’s helpful advice for those looking to save on parking fees. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Warmest Regards, Lucy King-O'Donnell Duty Manager Mercure Queenstown Resort

16month old in the restaurant - no problem!

Ocena na stronie TripAdvisor 5.0/5

Linda O Rodziny - Opinia zatwierdzona w TripAdvisor

Fabulous evening at South Eatery with our little granddaughter. The lovely Mary from Fiji was absolutely lovely and very experienced with children and dining. We’re very grateful for her expertise. Thank you Mary. Bula Vinaka Mary, you’re the best.

Dear Linda, We very much appreciate your comments regarding your stay at the Mercure Queenstown Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Andrew Assistant Manager Mercure Queenstown Resort

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 722 Liczba opinii 7.6/10 Lokalizacja
  • 1 484 Liczba opinii 7.7/10 Pokój
  • 1 040 Liczba opinii 8.3/10 Obsługa
  • 29 Liczba opinii 5.5/10 Internet
  • 376 Liczba opinii 5.9/10 Czystość
  • 318 Liczba opinii 6.4/10 Śniadanie
  • 281 Liczba opinii 6.1/10 Dobra oferta cenowa

Zarządzane przez Trustyou

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