Sofitel Cairo Nile El Gezirah 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.5/5 รีวิว 932 รายการ

Sofitel Cairo Nile El Gezirah - Image 1
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ความพิเศษของโรงแรม

  • Located in the heart of Cairo with easy access to the capital's main landmarks

  • All rooms & suites with balconies, Nile views and elevated amenities

  • Infinity pool overlooking the Nile & relaxing Sofitel Spa on-site

  • Club Millésime on the 16th floor & Six dining venues by the Nile Promenade

  • Preferred destination for conferences & events with cutting-edge technology

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สถานที่ตั้งโรงแรม

Sofitel Cairo Nile El Gezirah

3 El Thawra Council St Zamalek, Downtown, Po Box 732 El Orman Giza
11518 Cairo
Egypt

พิกัด:30.038811, 31.22426

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ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ไม่อนุญาตให้นำสัตว์เลี้ยงเข้าพัก
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.5/5  รีวิว 932 รายการ

เรทติ้งบน TripAdvisor  4.5/5  รีวิว 4,747 รายการ

Certificate of excellence ปี 2024

Housekeeping works spotless!

คะแนนจาก Tripadvisor 5.0/5

Nicole Faye G รีวิวที่ได้รับการรับรองจาก TripAdvisor

A superb experience! My routine for 4 days was running here and there to attend training, alongside I was rushing to head out for a quick city tour. So I have no time to sit in the room and tidy up. But always, they keep it clean and the bed looks always cozy for me to jump in and just relax after a long day.

Dear Valued Guest, Bonjour Thank you for taking the time to share your experience with us at The Sofitel Cairo Nile El Gezirah. We are thrilled to hear that you had a memorable experience during your stay with us. It is truly rewarding to know that the excellent service was provided by our professional heartists, which leaves good memories in our guests’ experience and returning back to us, It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. Looking forward to the pleasure of welcoming you back to your “home away from home” in Cairo. Sincerely, Jasmin Sarah Arendt Assistant Guest Relations Manager

Impeccable Experiences

คะแนนจาก Tripadvisor 5.0/5

V4108QJislama รีวิวที่ได้รับการรับรองจาก TripAdvisor

Great efforts from all hotel teams to smoothly craft unforgettable experiences during our Annual Sofitel MEA T&C convention, truly impeccable stay . Many thanks for Ahmed from fb team, he is a super star and a great added value to the team and

Dear Valued Guest, Bonjour It was our pleasure having the chance to have you with us and providing you with a memorable Annual La Maison T&C Conference at The Sofitel Cairo Nile El Gezirah. We are thrilled to hear that you fully enjoyed your experience with us, as it is always a great pleasure to receive such great feedback from our Guests. It truly serves as a motivational factor in striving to achieve excellence at Sofitel Cairo Nile El Gezirah. We truly are blessed for all of our professional Team Members and rest assured that your kind words will be shared with Mr. Ahmed as well. We do hope that we will have the opportunity once again to have you in the nearest future with us to provide you with many more memorable experiences. Sincerely yours, Jasmin Sarah Arendt Assistant Guest Relations Manager

Sofitel is your best option in Cairo

คะแนนจาก Tripadvisor 4.0/5

nbinsaeed รีวิวที่ได้รับการรับรองจาก TripAdvisor

I’m a frequent guest at Sofitel Cairo Elgezirah, with 5 to 6 times stays every year. Last time was disappointing for me, as my booking was supposed to be in a panoramic millesime room, but unfortunately I was given a lower category room with partial nile view and regular bathtub shower instead of stand shower. Everything else was good as usual but the above incident spoiled my trip. Regards, Nasser Binsaeed

Dear Valued Guest, Bonjour It is our pleasure having the chance to have you with us as usual at Sofitel Cairo Nile El Gezirah, as we would take the chance to thank you for taking the time to share your feedback with us. We truly appreciate your loyalty to Accor and for choosing always our property, of which we are thrilled to have you with us again for your next visit. Rest assured regarding your constructive comments, after investigating, we regret to share with you that you were provided with the same room category you booked, however we added your preferences in your Profile, to exceed your expectations for your next stay and to feel more comfortable during your stay with us. Thank you again for taking the time to share your experience, as our Guests feedback is always assisting us to provide an exceptional service, as we are striving for all of our Guests a memorable experience. The Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit to your "home away from home" in Cairo. Sincerely, Iman El Gabaly Guest Experience Manager

Pathetic service!

คะแนนจาก Tripadvisor 1.0/5

Rohit S Friends getaway - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Unbelievably bad service. I made a booking via third party agent and asked the hotel to confirm my reservation before reaching (for my peace of mind), but the hotel refused to confirm. Just because I have booked via a third party agency, you will refuse to confirm if you have received my reservation? Shocking behaviour of reservation sales agent - Abdelrahman Yasser

Dear Valued Guest, Bonjour, Thank you for taking the time to provide us your feedback regarding the communication challenges you had to endure during your call with the hotel’s Reservation Department. We wish to apologize for not being able to assist you with your needs, as for all reservations received through third parties received reservations; guests are advised to contact the reservation sources for any inquiries. We all look forward to being of service to you once again at Sofitel Cairo Nile El Gezirah, assuring you of our utmost attention. Sincerely, Jasmin Sarah Arendt Assistant Guest Relations Manager

Smooth

คะแนนจาก Tripadvisor 4.0/5

hanieh a รีวิวที่ได้รับการรับรองจาก TripAdvisor

Excellent hôtel. Wonderful staff. Perfect breakfast. Clean. Elegant. Well located. Kababji is a great on site restaurant. Moroccan restaurant very disappointing. Inexplicably loud music in the lobby at 5pm daily. Stayed away that time

Dear Valued Guest, Bonjour First of all, thank you for taking the time to share your experience at Sofitel Cairo Nile El Gezirah, our team as well as the hotel management will be looking forward to your next visit. We are delighted to know that you enjoyed your experience at the Kebabgy, Le Sud Restaurant; together with the hotel’s Heartist services. Referring to your constructive comment relevant to the Lobby loud music, we wish to inform you that the music is part of the Sofitel Candle Ritual that lasts for few minutes on daily basis during the Sunset. The Candle Ritual is a tradition celebrated allover Sofitel Hotels worldwide, inspired by the tradition of lighting up the streets of Paris since the era of Louis XIV, which had been recognized and admired by Sofitel hotel’s guests. We regret that this Storytelling of the Ritual was not explained to you during your stay. Your feedback regarding the Moroccan Restaurant will be shared with the outlet Manager for further improvement. We will look forward to welcoming you again in the very nearest future to provide you with many more enjoyable memories. Sincerely, Jasmin Sarah Arendt Assistant Guest Relations Manager

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