欧洲巴塞尔铂尔曼酒店 4 星

We had a great time at this hotel, our requests were done before our arrival. Our baby puked at night and the baby cot was changed within 10 min. We had everything we hoped for. The room is confortable with enough space.

This particular hotel was clean and the staff was exceptional. The room was very small and had minimal space if your the type person who likes to "unpack". The location of the hotel was convenient. There's a grocery store right next to the hotel and the bus stops right in front of the hotel. The bus is the only way to travel inside the city.

挺干净的，

We booked 3 nights via the Accor reward scheme, of which we are members. A total price for 3 nights was quoted and we booked the B&B no refund deal as it seemed the best value. Only after booking was the price broken down and we realised that the second night was twice as expensive as the first night and the third night 3 times as expensive as the first night. We subsequent found out this was a price hike due to a trade show in the exhibition centre. We also thought parking was very expensive at 24 CHF per night. It seemed very much a business traveller style of hotel.

Enjoyable stay, made to feel welcome at check in.Breakfast could be improved upon - quite limited.Decent, clean room.Service was generally good throughout.Convenient location for trams/connections.

I've spent lots of time at the Pullman hotel in Redwood City, California - nice property. This place is very different. The bathroom smelled as if someone had an "accident" in there. The odor pervaded the room and it didn't help that the HVAC didn't work. I complained to the front desk about the HVAC and smell and nothing was done. The room was quite noisy because of a fair that went into the night at the Messeplatz. The envelope that contained my keycard had the room number scribbled illegibly. I had to go back to the lobby for it to be deciphered. The front desk booked me a taxi to the airport and told me it would be a metered rate between 40 and 50 CHF. It ended up being 65 CHF (no meter).

地点好酒店好服务好，进停车场的路难找。

酒店环境非常好，工作人员都很积极，很努力的在帮助我们，一进酒店就感到很温馨舒适，以后我会继续选择！非常感谢

The hotel is situated close to the "Basler Messe" which is good. The people at the front desk seem not to like to do their work properly. Maybe it was just the women that attended us. The rooms were too hot and the air was sticky. I will never go back to that hotel. I am very disappointed with Accor group. They did not reply to my complain about the reception.

Why? Because of the warm welcome, the spacious, very comfortable, spotlessly clean rooms with good bathrooms. The green credentials that are really followed (eg not changing the towels daily when you've indicated you're happy with that). The eco-friendly, quiet and effective air-conditioning in the room (it was in the 30s whilst we were there). The excellent breakfast and especially the staff, the reception and the breakfast staff (special mention to the French lady wearing the tricolore head piece after France's football victory). They are a credit to the hotel. We are already looking forward to our next stay!

酒吧的服务员热情，手艺出众。提升了酒店的品质

Modern clean and very comfortable hotel. Close to the conference centre and a steady walk from the river and old town. Plenty of trams past the front door and from the main train station just round the corner. Only real issue was those silly coffee machines they have in the bistro/breakfast room instead of a proper waitress/table service you should expect in a hotel of this quality.

The usual good quality of confort of Pullman hotels. very attentive and nice staff, both at reception and at breakfast. Usefull parking inside the hotel. Only downside was that the television set didn't work correctly

access and elevator floor were not clean. never understand. Others no problem. location is very good. near center, tram bus. restaurant is good and fully service. Room is large bath room is good everyday clean Thank you.

The hotel is one of the best in the Pullman city chain in my view: very well thought rooms (excellent bed, the shower is spacious and with good water pressure), the room is a perfect place to stay and rest. The breakfast does offer big variety, but each meal is delicious and overall ambience is very inviting. The gym is small but well-organised. The staff is supportive and the Accor loyalty programs works at it best. Each time I come to Basel, I stay in Pullman and never regret.