欧洲巴塞尔铂尔曼酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 1,283 评论

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欧洲巴塞尔铂尔曼酒店 - Image 1
欧洲巴塞尔铂尔曼酒店 - Image 2
欧洲巴塞尔铂尔曼酒店 - Image 3
欧洲巴塞尔铂尔曼酒店 - Image 4
Clarastrasse 43, 4058 巴塞尔, 瑞士

描述

酒店其他优惠

  • 141 间典雅客房，配备免费无线网络、可欣赏花园景观的健身房、车库

  • “Bistro Europe”含酒吧，供应各色当地和全球美食

  • 位于市中心，步行可达莱茵河、老城和巴塞尔展览中心

  • 免费提供 BaselCard 卡，可免费乘坐公共交通工具并可享受其他优惠

  • 7 间现代化的会议室，拥有自然采光和顶尖设备

我们的客房

酒店位置

欧洲巴塞尔铂尔曼酒店

Clarastrasse 43
4058 巴塞尔
瑞士

GPS:47.563069, 7.59784

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

BISTRO EUROPE

铂尔曼酒店是与朋友相交的好地方。酒店的"Bistro Europe"就是绝佳证明，在那里您可以与朋友共同享用轻松的午餐或是晚餐，品尝当地和全球特色佳肴。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,283 评论

TripAdvisor 评级  4.5/5  1,144 评论

卓越奖 2023

Modern hotel with reasonable rates for a Swiss city

Tripadvisor 评级 4.0/5

MelS48 经 TripAdvisor 认证的评论

This is a very pleasant, modern and efficient hotel which is easily accessible by tram from either of Basel's railway stations. Our room (521) was clean and spacious with a bathroom which, unusually, had two entrances! Dinners in the hotel were so good that we ate there on all three nights of our visit. The summer bowl was one of the best salads we've ever had. On the basis of the room and the evening meals, this review would merit five stars. However, unlike some other reviewers, we weren't that impressed by the breakfasts; they only merit three stars. There were no fried eggs and the bacon was very greasy. Furthermore, the buffet needs to be arranged in a better way. The most 'popular' items - the bread, the solitary coffee machine, and the hot food - are all located in one corner of the room, which therefore tends to become quite crowded. A nice touch is that prosecco is provided for anyone who wants alcohol at that time of the day. We certainly hope to return to this hotel, but if we do we'll probably book an arrangement that doesn't include breakfast.

Dear Harsham, thank you for sharing your experience with us. We're glad to hear that you enjoyed our modern and efficient hotel, as well as the dinners during your visit. We appreciate your feedback regarding the breakfast experience. We'll take note of your comments about the buffet layout and the food options to see how we can improve. It's great to know that you are considering returning, and we hope to welcome you back soon. If you decide to come back, feel free to reach out if you need any assistance with your booking. kind regards Pullman Team

Disappointing Stay

Tripadvisor 评级 3.0/5

GIMD 家庭住宿 - 经 TripAdvisor 认证的评论

I am not sure if hotel star ratings are different in Europe compared to North America (I don’t think they are) but I cannot see how this can be considered a 4-star hotel. The rooms are ok with average amenities and bedding. The air conditioning is weak and does not keep the rooms at a comfortable temperature when it is warm outside. The hallways and elevators look better suited to an office building rather than a hotel. The service is mediocre. When I arrived, I expected to valet park my car but this is not an option. I was to self-park around the corner in an underground parked which is connected to the hotel. I asked if a bellman could help me with my many bags. The front desk attendant seemed surprised but did manage to find someone - I am not actually sure if he was a bellman or just a random employee then assigned to help me. The employees I interacted with seemed annoyed to have to speak to me (in English) and seemed sort of “fake-friendly” most of the time. The breakfast buffet is okay; room service is limited and not great but you can get Uber Eats from nearby restaurants. Overall, a disappointing stay, I would not stay here again.

Dear Victoria, Thank you for sharing your feedback with us. We're sorry to hear that your stay fell short of expectations. We take your comments seriously and will address the issues you've highlighted with our team. We apologize for any inconveniences you experienced with the room amenities, air conditioning, and service quality. Our aim is to provide a pleasant and comfortable stay for all our guests, and we regret that we did not meet this standard during your visit. We appreciate your feedback as it helps us improve our services. Should you reconsider staying with us in the future, we would love the opportunity to make it right for you. Kind regards Pullman Team

I would definitely stay here again, even if it’s just for the legendary breakfast experience alone!

Tripadvisor 评级 5.0/5

PatrickSCD Solo travel - 经 TripAdvisor 认证的评论

Amazing in all ways. I read the reviews about air conditioning in summer. It felt a bit hot and I was struggling with climate control. But then my colleague in Basel told me they did this for the environment. When I understood this, the stay experience is even more enhanced. Legendary breakfast! I would never imagine the breakfast or any food, as a matter of fact, to be good in Switzerland but I was wrong in all accounts! The hotel breakfast has an amazing selection of quality food. The room is clean and so comfortable. The house keeping team extremely efficient . I had a young man serving me at the Reception, even though he was polite, he was short with his words. I’d love a bit more info. Otherwise everyone made me feel welcomed and they are very helpful. I’ll come back

Dear Patrick We very much appreciate your heartwarming comments regarding your wonderful stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Especially if it is related to our team, because it shows our effort and motivation is greatly recognized. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Alexander Dolderer Front Office Manager

Superb breakfast

Tripadvisor 评级 3.0/5

JKilpi 经 TripAdvisor 认证的评论

The total experience of the hotel was mediocre, pretty well fitting in the room rate that was lower than competitors in the same neighborhood. My single room was tiny, barely enough room to stretch up properly. The wall to wall carpet was dusty and the room was too warm. The bathroom sink was tiny and any effort of using it just splashed water all around. People at the front desk were polite but their cooperation didn't work. One promised something and another didn't have a clue. BUT, the breakfast buffet was superb. A work of art. Wide selection of breakfast ingredients carefully organized for display. Fresh flowers in the tables. Even sparkling wine included. I can definitely recommend stepping in and buying it even if you wouldn't stay in the hotel. 10+!

Dear Mr Kilpi We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is a pleasure to hear, that you enjoyed our breakfast buffet and recommend it to others. Unfortunately you were not so happy with the temperature and the cooperation of our team? I would love to know further details about it, would you be so kind to contact me? Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Alexander Dolderer Front Office Manager

Always a fab stay with Pullman

Tripadvisor 评级 5.0/5

Jadelou15 经 TripAdvisor 认证的评论

Absolutely gorgeous hotel! The lobby smells gorgeous and the staff are all so professional and friendly. Amazing room so spacious. Love the bathroom. Shower is amazing!! Fresh water in the room every day! If I was to come to Basel again I would 100% stay here

Dear Jadelou15 We very much appreciate your lovely comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive such positive feedback. Especially if it is related to our team, because it shows our effort and motivation is greatly recognized. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Alexander Dolderer Front Office Manager

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其他网络用户评价我们的酒店

  • 559 评论 9.3/10 位置
  • 742 评论 8.8/10 房间
  • 717 评论 9.3/10 服务
  • 13 评论 9.2/10 上网
  • 399 评论 7.9/10 舒适度
  • 342 评论 8.7/10 早餐
  • 258 评论 9.3/10 清洁度

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