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ibis budget Basel Pratteln 1 estrela

Nota clientes Avis 4.0/5 2.003 comentários

Hotel aprovado por ALLSAFE

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Extras do hotel

  • Um hotel com certificação ALLSAFE

  • Feiras e centro da cidade de Basileia de fácil acesso, boas ligações de elétrico e comboio

  • Centro comercial e restaurantes a menos de 500 metros

  • Receção aberta 24/24

  • Estacionamento privativo e garagem para os nossos hóspedes (aplicam-se as tarifas)

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 12h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento Serviços a pagar
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais permitidos Serviços a pagar
  • Hotel 100% para não-fumantes
  • Ar condicionado
  • Idiomas falados no hotel
Catering
  • Pequeno-almoço Serviços a pagar
  • Máquina de salgadinhos & bebidas Serviços a pagar

Localização do hotel

ibis budget Basel Pratteln

Grüssenhölzliweg 11
PRATTELN
4133 basel
switzerland

Tel: +41618237300

Fax: (+41)618237310

Check-in desde as 12h00

Check-out até às 12h00

  • De avião

    EUROAIRPORT A 17,7 km / 11 milhas

  • De avião

    ZURICH INTERNATIONAL AIRPORT A 80 km / 49,71 milhas

  • De comboio

    BAHNHOF PRATTELN A 0 km / 0 milhas

GPS:47.526654, 7.692835

As nossas opções de alojamento

Avaliações dos nossos clientes sobre o
ibis budget Basel Pratteln

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL 4.0/5

2.003 comentários

tripadvisor

Classificação do TripAdvisor 3.5/5

411 comentários

A great place to stay

Nota Tripadvisor 5.0/5

Sightseer663776 Business - 14/07/2019 Avaliação com certificação TripAdvisor

It was great staying in this hotel. I arrived late and they had food ready to buy. The room was comfortable in a cool environment. I will be back to continue my stay. However, be prepapred to pay for parking fee if you came with a car. Otherwise, I had a happy stay.

Horrible Check-in!!!

Nota Tripadvisor 1.0/5

Urs W Friends getaway - 13/02/2019 Avaliação com certificação TripAdvisor

I already have been requested to give feedback, what I have done. I hope that you have taken notice that I have had the worst check-in in my entire life. Not acceptable for an international branded Hotel.

You don't even get what you paid for

Nota Tripadvisor 2.0/5

drakyurek Family - 15/10/2018 Avaliação com certificação TripAdvisor

Pros:- Location is pretty good. Not too far away from Basel (~15 mins). A Coop & Shopping Center next to it so that you can buy food or supplies. Behind the Shopping Center such that there is almost no noise.Cons:- Paid parking: For a location so far away from the city, I have no idea why the parking is paid.- No heating: This was a huge disappointment. The AC blows cold air. No temperature dial.- Uncomfortable and dirty beds: stains on beds, cobwebs on the walls, dead insects hanging from the ceiling.

Good day, We thank you very much for taking the time to write to us after your stay at the ibis budget Basel Pratteln and deeply regretting that the services provided did not meet your expectations. We apologize for the inconvenience caused. The ibis budget will do everything in its power to provide you with the best possible service quality during your stay. Your opinion is therefore of greatest interest to us. Of course, we will take the necessary measures to bring the services of the hotel to the quality standard defined in our quality charter. Your comments help us to correct mistakes and give us the opportunity to regain your trust. We thank you very much for that. With kind regards Your ibis budget Basel Pratteln.

Excelente

Nota clientes Avis 5.0/5

Fabíola C. R. Viajante individual - 15/07/2018 Comentários confirmados de ALL

Foi excelente! A estrutura do hotel, atendimento e tudo!! Fui muito bem recebida e atendida pelos funcionários do Ibis Pratteln, sempre prontos a me auxiliar no que fosse preciso, a estrutura das acomodações é excelente e o serviço também !!! Na minha próxima viagem a Pratteln irei me hospedar lá novamente sem sombra de dúvidas !!

Exmo Senhor (a) R., Agradecemos os seus comentários no seguimento da sua estada no ibis budget Basel Pratteln. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. IBIS BUDGET PRATTELN

Good experience!

Nota Tripadvisor 4.0/5

RubenGlobetrotter Family - 28/08/2017 Avaliação com certificação TripAdvisor

Overall the hotel was a nice experience and I recommend it. I would certainly stay there again if I need! PROS The hotel is well situated in a quiet and safe neighborhood, close to the highway, and 10 minutes away from Basel by train, there is a train station 10 – 15 minutes walking distance and trains run every 10 minutes. It offers free parking, in front of the hotel and in the basement, otherwise it’s easy to find a place to park around in the neighborhood. The rooms are clean and the personnel of the hotel is very friendly and helpful, there is a young lady that speaks at least 4 languages (EN, DE, FR & ES) and she made us feel very welcomed and helped us with very useful information, it was our 1st time in Switzerland. The hotel offers also as a courtesy to the guests a transport card that allows you to use buses, trams & trains for free for the time of your stay, which was very useful as we wanted to visit the city and it seems there are not many parking places and they can be quite expensive (compared to other countries in Europe) It’s very close also to an Ikea shop and a shopping mall. CONS The rooms are a bit smaller compared to similar Ibis Budget in other countries like Germany and Austria, we stayed there in 2 occasions and in both of them there was not enough shower liquid, I always bring some from home just in case, so that was not really an issue.

Perfect hotel for one night. Good beds. Near the highway, but quiet location

Nota Tripadvisor 5.0/5

karinv932 Friends getaway - 15/08/2017 Avaliação com certificação TripAdvisor

A perfect hotel for one night. The beds were perfect. The room is small but everything you need is there. The shower room is perfect. Good quiet location not far from the highway. Good price. Breakfast is modest, could be a bit cheaper.

Ibis Basel

Nota Tripadvisor 3.0/5

alexandergT135GS Business - 28/06/2017 Avaliação com certificação TripAdvisor

Car park very limited to spaces. Original room had no air conditioning. Had to request new room, new room had air conditioning and was very present. Beds very confitable had a goo night sleep. Hotel extremely animal friendly.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Comfortable !

Nota Tripadvisor 4.0/5

RosaF2305 Friends getaway - 22/06/2017 Avaliação com certificação TripAdvisor

Comfortable, clean and nice staff. Very good choice for an hotel to stay for a short period of time! the breakfast tasted like home made! The room is simple but the mattress is good to sleep.Next year I will be there again!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Excelente!

Nota clientes Avis 4.0/5

Rosa M. F. Casais - 19/06/2017 Comentários confirmados de ALL

Quartos asseados e pessoal simpático.

Bom hotel pelo preço

Nota clientes Avis 4.0/5

Pedro P. Casais - 18/06/2017 Comentários confirmados de ALL

Tudo certo. Contudo, dois pontos a ressaltar: a porta do chuveiro não isolava o box, então vazava água para o quarto e a cama era estranha... fazia um monte de barulhos com o menor movimento (pelo menos o isolamento acústico era bom, não ouvíamos os barulhos dos outros hóspedes). Recomendo, mas acredito que precisem mudar essa cama estranha...

My Review

Nota Tripadvisor 2.0/5

Journey799333 Business - 04/09/2016 Avaliação com certificação TripAdvisor

Location was a real shock, in the corner of an industrial/retail complex. Room was clean as were bedding/towels. Breakfast was terrible and very poor value for money. Walk from station was difficult as often no pavement and poor lighting. There is a really good new McDonald's around the block; highlight of my stay. I will not be going back

Dear TripAdvisor Member Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Ibis budget Pratteln
Nota clientes Avis 0.5/5

Anónimo Amigos - 29/06/2016 Comentários confirmados de ALL

Horrivel, quarto era um cubiculo, péssimo! E ainda paguei mais 32 francos de taxas, nunca mais.

Overnight stay on Road Trip

Nota Tripadvisor 5.0/5

steveprill Solo travel - 18/06/2016 Avaliação com certificação TripAdvisor

This was just a quick stop off for sleep, shower and breakfast after 16 hours of driving. Arrived about 11pm and was greeted very politely in English (the guy on check in / reception told me he looks at the car registration plates as you pull in to the car park and tries to great you in your own language). The room was basic but spotless and had everything i needed, including a TV with channels in a number of languages, including BBC1 and BBC2. Unlimited Continental style buffet breakfast is included as is a 1 hour slot of free Wi Fi. If you want luxury and silver service dinners then this is not for you, but if you need a break while travelling it's spot on and for around £40.00 you really couldn't ask for more

Dear Steve We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis budget Pratteln

Very practical hotel

Nota Tripadvisor 3.0/5

Austerlitz73 Business - 27/09/2015 Avaliação com certificação TripAdvisor

You will surely not recall this hotel for its style and beauty and not even for its location (n the middle of an industrial site in the immediate outskirts of Basel -unless you plan to go shopping to Ikea or to the numerous shops nearby) but it is very practical (the tram n. 14 takes you directly to the city center in 20 min and the tram station is "only" 10 min walk from the hotel), clean and organized and last but not least also quite convenient (with private outdoor and indoor parking included in the room price). If the hotels in the center of Basel are too expensive or fully booked, well, this hotel might be quite good an option.

Dear sir, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. At Ibis Budget, we strive to provide a superior service experience for every customer. That's why your feedback is very important for us. Thank you again for sharing your experience, and we hope to welcome you again. The management

Overnight stay

Nota Tripadvisor 2.0/5

Anth889 Couples - 12/09/2015 Avaliação com certificação TripAdvisor

Rooms are tiny, you step into the shower which is next to the bed (a little cubicle) the water flows out and floods the floor..... You don't get a bathmat only two very small thin towels! Bed was awful to sleep in. I've slept in better caravan parks, I actually felt like I was camping. The young lady on the desk was very helpful and friendly, setting us in the right direction for dinner which we were able to walk to. I'm rating the service as very good - this is purely being rated on the staff member not the overall hotel.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hotter than s...t in Prattein

Nota Tripadvisor 1.0/5

Graeme R Family - 17/07/2015 Avaliação com certificação TripAdvisor

It was a hotel. It was a hot day. I like the fact that I only stayed one night. I did not like the room. The AC did not work and the windows opened only a little. It was a miserable night sweating in the room. One of the worst experiences I've ever had in a hotel.

Dear gwranike, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Ibis budget Basel Pratteln Team

Absolutely Awful!

Nota Tripadvisor 1.0/5

dai_gomes Business - 22/06/2015 Avaliação com certificação TripAdvisor

The design of the room is terrible and the size of it is a real joke. The "budget" part actually means that you are paying hotel price, but would be better off in a hostel as they have much higher quality than this. Room was dirty, the curtain was falling apart and the place seems like it hasn't seen a coat of paint for 20 years.

Dear dai_gomes, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis budget Basel Pratteln Team

Basic but good

Nota Tripadvisor 4.0/5

GeoNL Solo travel - 17/06/2015 Avaliação com certificação TripAdvisor

At Ibis you know what you get, this accomodation is fine for a couple of days and cheaper then other hotels in the area. Situated at a commercial/industrial estate but the railway station is only 600 meters away so Basel and many other places are not that far away!

Dear GeoNL, We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis budget Basel Pratteln Team

Stay 19-22 May 2015

Nota Tripadvisor 4.0/5

coalyardrly Solo travel - 25/05/2015 Avaliação com certificação TripAdvisor

Clean hotel with good access to Pratteln station. Just 7 minute train ride from Basel SBB station, but cheeper than city centre prices. Rooms clean but basic, ensure you have a Swiss plug converter for sockets. Second time I have used hotel and would use again. Only 1 lift so quicker to use stairs at Breakfast!

Dear coalyardrly, We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis budget Basel Pratteln Team

Trip through Europe

Nota Tripadvisor 4.0/5

Carol D Family - 12/10/2014 Avaliação com certificação TripAdvisor

The staff were very friendly, especially Victoria. The room was small, but clean typical of all Ibis hotels. Good location, free bus, train & tram tickets (for all guests). Breakfast was very limited.

Thanks for your comment We hope to welcoming you soon again in our hotel. Your team Ibis budget Basel Pratteln

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