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Hotel Novotel Basel City 4 estrelas

Nota clientes Avis 4.5/5 4.010 comentários

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Novotel Basel City
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Extras do hotel

  • Transportes públicos gratuitos durante toda a estadia, também no dia de check-out

  • Alojamento grátis para até 2 crianças com menos de 16 anos alojadas no mesmo quarto dos pais

  • WIFI de alta velocidade gratuito, sala de fitness 24/7 e garrafa de água diária no quarto

  • 7 salas de conferências climatizadas com luz natural e WIFI de alta velocidade.

  • Garagem de estacionamento com estação de carga EV e acesso direto ao hotel por elevador.

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 14h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento Serviços a pagar
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais permitidos Serviços a pagar
  • Hotel 100% para não-fumantes
  • Ar condicionado
  • Check-in antecipado/Check-out tardio Serviços a pagar
  • Unidad. carregam. p/carro elétr.
  • Lavandaria
  • Loja souvenir/banca de jornais Serviços a pagar
Catering
  • Pequeno-almoço Serviços a pagar
  • 1 Restaurante(s)
  • 1 Bar(es)
Lazer e atividades
  • Sala de ginástica
  • Passeios de barco (próximo) Serviços a pagar
  • Pista de caminhada (próximo)
Serviços empresariais
  • 7 Sala(s) de reunião
  • Área de Internet (Macintosh)
  • Business center self-service
  • Servicio disponible fotocopia/impresión

Localização do hotel

Novotel Basel City

Grosspeterstrasse 12
4052 basel
switzerland

Tel: +41613066868

Fax: (+41)61/3066869

Check-in desde as 14h00

Check-out até às 12h00

  • De avião

    BASEL MULHOUSE EUROAIRPORT A 10 km / 6 milhas

  • De comboio

    BASEL A 0,8 km / 0,5 milhas

GPS:47.545049, 7.599613

As nossas opções de alojamento

Os modernos e espaçosos quartos Novotel são adaptáveis às suas necessidades individuais.

Os nossos restaurantes e bares

GOURMETBAR

Tipo de cozinha: Internacional

Iguarias internacionais e regionais aguardam-no neste bar na moda, mas acolhedor, em combinação com cantos de leitura no lounge e espaços de trabalho.

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

GOURMETBAR BY NOVOTEL

Esperam por si especialidades internacionais e regionais neste bar moderno mas acolhedor, com zonas de leitura para descontrair e espaços para trabalhar.

Foto não contratual

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 7

  • Tamanho máximo: 192

  • Capacidade máxima: 200 pessoas

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Avaliações dos nossos clientes sobre o
Novotel Basel City

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL 4.5/5

4.010 comentários

tripadvisor

Classificação do TripAdvisor 4.5/5

596 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

Estadia estratégica , conforto,modernidade e eficiência

Nota clientes Avis 4.5/5

Andrea J. Famílias - 29/01/2020 Comentários confirmados de ALL

Hotel convenientemente localizado a cerca de 15m a pé da estação . Muito prático para ir e vir do/para o aeroporto no autocarro 50 que, gratuitamente se acessa em 20 minutos. Hotel muito limpo, moderno, bem decorado e confortável.Funcionários muito so´licitos e simpáticos. Pequeno almoço muito bom e variado. Boa máquina de café com possibilidade de café take away. vale bem a pena , pois os cafés e custo geral da cidade é bem elevado.

Dear Mrs. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Ótimo hotel

Nota clientes Avis 4.5/5

Paulo L. Famílias - 15/01/2020 Comentários confirmados de ALL

Fiquei muito satisfeito. O hotel é moderno e bem localizado, o quarto é amplo e confortável, o café da manhã é diversificado e saboroso e os funcionários são educados, atenciosos e prestativos.

Dear Mr. L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Nice stay

Nota Tripadvisor 4.0/5

FamLIBXL Family - 08/01/2020 Avaliação com certificação TripAdvisor

Clean and comfortable (noise and bedding) room, very close to motorway, good breakfast (though we would have appreciated more on the sweet side). Secured parking is very convenient though a bit too expensive (26 CHF)

Dear FamLIBXL Thank you for taking the time to share your feedback with us. Indeed, our parking is not free of charge. The price of CHF 26.00 is compared to the prices in the city normal. We hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

A good return to this hotel, if a bit hot.

Nota Tripadvisor 4.0/5

JoeFromUtrecht Family - 01/01/2020 Avaliação com certificação TripAdvisor

We’ve stayed in this hotel before and it didn’t disappoint! One quibble, we found the temperature in our room 228 was high and the adjustment to a lower temp did not seem to be effectice. The windows could not be opened either. So we slept in a room that was too hot for our taste. That said: service was friendly, breakfast great and the complimentary Basel Card is also very nice. We’ll return.

Dear JoeFromUtrecht Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

This hotel is all about location, comfort, and good service!

Nota Tripadvisor 5.0/5

annarL3834CN Couples - 30/12/2019 Avaliação com certificação TripAdvisor

We ended up in the room for handicapped people. Nonetheless, the room was still very spacious as was the washroom with the walk in shower. The double bed is a large double bed as well. Very basic room with basic comforts. Cleaning staff did an excellent job and was prompt. Very friendly reception staff and willing to assist and help with a smile. Breakfast buffet spread of hot and cold foods offered a wide variety of choices every morning. We ate dinner at the hotel on Xmas Eve: very tasty and lovely meal for the occasion. Hotel is a 15-17 min. Walk to the train station. Hotel offered city transportation pass for trams and busses to and from the city centre. This is a "plus" for tourists who wanted to visit the Xmas markets and do some shopping. Definitely recommend this hotel.

Dear AnnarL3834CN We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Great hotel with first-class service

Nota Tripadvisor 5.0/5

markofiedler Business - 18/12/2019 Avaliação com certificação TripAdvisor

In this hotel you always feel welcome and privileged. The rooms are spacious and invitingly furnished. The breakfast buffet leaves nothing to be desired and the bar also offers a large selection of different drinks.

Dear Mr. Fiedler Thank you very much for taking the time to share your great feedback. It is always a pleasure, to welcome you so many times. Feedback like yours, are motivating our team more and more, to serve a super service. We wish you and your family merry Christmas and a happy new year! Looking forward for your next reservation in January 2020. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

one night experience

Nota Tripadvisor 5.0/5

alexanderturner2019 Business - 15/12/2019 Avaliação com certificação TripAdvisor

Very pleasant room and totally quiet ... always again. I enjoyed the stay and the stuff ist very helfful. the included breakfast is rich and very tasty. The location is not in the center of Basel, but the included ticket for two days for the public transport is a great plus.

Dear Mr. Turner, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Enjoyable 5 nights stay in Novotel Basel

Nota Tripadvisor 4.0/5

Marié D Couples - 02/11/2019 Avaliação com certificação TripAdvisor

Very good hotel close to the city centers. Good breakfast and good food in the restaurant. We were on an opera tour in Italy and Switzerland and Novotel Basel was a good choise to stay in the Switzerland part of our tour.

Dear Marie D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

A good place from which to explore Basel

Nota Tripadvisor 4.0/5

bmkay Family - 14/10/2019 Avaliação com certificação TripAdvisor

Our stay was very pleasant in our executive rooms with all the amenities: bathrobe and slippers, Nespresso machine, lovely bathroom amenities, a shower and a bathtub and a very good breakfast buffet. The only drawback was the fact that the safe was not operational and despite asking twice to have it looked at, it did not happen.

Dear bmkay Thank you for taking the time to share your feedback. We are very sorry, that nobody was in your room during your stay to open the safe, we will discus this with our team and train them to do this straight. We are happy, that you enjoyed the benefits of our executive rooms. We hope to welcome you back to our hotel very soon! Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Bem acolhido

Nota clientes Avis 5.0/5

Wellinton S. Casais - 01/10/2019 Comentários confirmados de ALL

Quarto bem limpo. Pequeno almoço muito bom e variado. Staff muito simpáticos.

Dear Wellinton S., Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Billal Al Kahlout Front Office Manager Novotel Basel City

Weekend in Basel

Nota Tripadvisor 5.0/5

Hargood5 Family - 26/09/2019 Avaliação com certificação TripAdvisor

A wonderful City, old and new. Excellent transport system, clean, efficient, and many trams available. Friendly people. Definately recommend a one hour tour on an old fashion Tram. Lasts one hour and guide was very informative.

Dear Hargood Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

The benchmark for all other Novotels

Nota Tripadvisor 5.0/5

IanMP Couples - 19/09/2019 Avaliação com certificação TripAdvisor

From the moment we arrived we were treated to the best service of any of the many many hotels we have stayed in around the world. From the chilled citrus infused iced water in the foyer to the friendly staff at the front counter and in the bar and restaurant their attention was second to none. The only thing we would like to see changed is the dreaded paper cups in the rooms to drink hot tea and coffee from and the lack of normal black tea available. As we drink 2-4 cups a day they were insufficient and unsafe to use without doubling them up to hold hot drinks. Then we had to wash them out for the next drink. Just one cost cutting measure too far for us but overall the room was great and the bed very comfortable.

Dear IanMP We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Every Year

Nota Tripadvisor 5.0/5

AmilcareS10 Couples - 16/09/2019 Avaliação com certificação TripAdvisor

This is the 3th year that we spent some days in Basel in September. Always we fill good in this hotel: all went well. I want to thank people at receprion for the courtesy and availability. Surely we will be back next year Thanks again Amilcare and Claudia

Dear Amilcare and Claudia Thank you for the great review of our hotel and all you nice and kind words about our staff. we will forward your feedback to our staff, to motivate them to do their best every single day. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Very nice stay

Nota Tripadvisor 5.0/5

ElsI_30 Family - 08/08/2019 Avaliação com certificação TripAdvisor

This was our second visit to this hotel. The room was spacious with a comfortable bed and lovely shower. The generous breakfast was very nice. The booking included a ticket for the tram to visit the city (tram stop just in front of the hotel). Friendly staff.

Dear Els I. Thank you very much for taking the time to share your nice feedback with us. We are very happy. that everythiung went so well during your stay with us. We really hope to welcome you back again very soon! Kind regards Billal Al Kahlout Front Office Manager Novotel Basel City
Nota clientes Avis 4.0/5

Jorge M. Famílias - 05/08/2019 Comentários confirmados de ALL

Bons quartos, atendimento impecável, excelente pequeno almoço

Prezado Jorge, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Billal Al Kahlout Front Office Manager Novotel Basel City

Nice hotel

Nota Tripadvisor 5.0/5

mmatimaitis Solo travel - 17/07/2019 Avaliação com certificação TripAdvisor

Pros: Location - really close to multiple tram stops, you can reach the city center just in few minutes. Rooms - spacious and really clean. My advise: if possible take a room with an outside view. I was living on the 5th floor and had a really nice view. Breakfast - standard breakfast buffet which is alright for a 4* hotel. Cons: Food in the restaurant downstairs was quite poor, go out and enjoy food somewhere else in Basel.

Dear Mmatimaitis Thank you for taking the time to share your experience with us. We are sorry, that the food in the restaurant wasn `t yours and you needed to outside. But luckily, the BaselCards which is handed out on check in allows you to use public transportation free of charge in the city. We hope to welcome you back very soon! Best regards Billal Al Kahlout Front Office Manager Novotel Basel City

Perfect hotel for our short trip

Nota Tripadvisor 5.0/5

Salma_Sch Family - 11/06/2019 Avaliação com certificação TripAdvisor

We were staying in Novotel Basel for only one night. The room was nice with a good view and its located near the tram station. The reception was very kind. And the breakfast buffet was outstanding, many choices, various kind of meal. One of the best breakfast we had at accor hotels!

Dear Salma_Sch Thank you for taking the time to share this great feedback with us. We are very proud of our big breakfast buffet, everything what you want is there. So the day started perfectly for you. We hope to welcome you back very soon! Best regards Billal Al Kahlout Front Office Manager Novotel Basel City

good pirce for good quality

Nota Tripadvisor 5.0/5

Roving41127405106 Family - 04/06/2019 Avaliação com certificação TripAdvisor

this hotel is clean, good service, good quality and affordable price. For family children (<16 years old) get breakfast for free. hotel location is a bit outside of downtown center but very convenient with tram.

Dear Roving41127405106, Thank you very much for your excellent review and generous rating (five of five). I is always a pleasure to receive positive feedback, especially if it`s one like yours. Thanks also for your note referring the children. We very much appreciate it that you like our Family Policy which allows parents to occupy up to two children (under 16 years) free of charge in the rooms and also the same for breakfast. It is true, the hotel isn`t located directly at the old city. That is why we are so glad to provide the Basel Card (free public transport tickets) which allows our guest to use Bus and Tram free of charge for their entire stay. Within 3 stops you could reach the old city by tram line number 15 what is certainly very convenient. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City
Nota clientes Avis 3.0/5

Anónimo Casais - 26/05/2019 Comentários confirmados de ALL

Localização boa. Quarto segue padrão novotel mas deixa a desejar no tamanho e conforto da cama, além do atendimento não ser tão cordial.

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Novotel Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We really regret that you did not enjoyed the bed comfort although the hotel is just 5 year old. Please rest assured that i will clarify with the responsible staff on duty what happen during your check-in and check out in order to identify all potential improvements. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Simples mas acolhedor

Nota clientes Avis 4.0/5

Pedro F. Famílias - 06/05/2019 Comentários confirmados de ALL

Desde o check in e durante as 4 noites tudo correu sem problemas. O quarto era espaçoso e acolhedor. A atenção para com as crianças foi uma mais valia.

Dear Mr. F., Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Billal Al Kahlout Front Office Manager Novotel Basel City

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