Hotel ibis Styles Basel City 3 estrelas

So I quite enjoyed my stay at this hotel. It is about a 10 minute walk from Basel SBB. It would be quicker to get the tram but due to engineering works they were not running to the usual schedule so feet had to do for the most part. However the free transport card was very welcome for getting around other parts of Basel. The hotel room was decent. The bed was lovely and cosy. The bathroom was ok. And the shower was nice. The soap was a little sparse though, The bar though was not great as I had to wait for about 3 - 5 minutes for a member of staff to serve me. Also check-in was poor. I have a priority card yet as is usual for Ibis hotels, it is never manned correctly so there is not really any point in it.

Quarto de hotel com tamanho bom, limpo, localização próxima a transporte publico. Entretanto, o quarto tem muita cortina e carpete e por isso tive problemas alérgicos.

um dos melhores ibis styles em que já nos hospedamos. quarto espaçoso, excelente chuveiro.

I have visited a lots of IBIS hotels around the world. Definitely this one was the best with standard that exceeded other 4-star hotels. Extremely good, brand new paintings and decoration inside. The staff was polite and efficient. Unfortunately our flight was early so we left before breakfast and could not try it. Really shocked by the high standard and outlook of the hotel. The location was convenient - 15 min walk or 2 tram stops from the main railway station. I would definitely chose it again for my future visits in the city.

This is a good hotel. The front desk staff were very helpful. The breakfast was good but some of the breakfast staff were unfriendly. The room was air conditioned which was great in the heat wave. The room is very small without ironing facilities or a safe which makes it not ideal for business travellers. There are no tea or coffee making facilities in the rooms but these are always available in the lobby. The fire alarm went off 3 times in error once in the early hours of the morning. This was uncomfortable. The bed and pillows were amazing and everything very clean. Overall, this hotel is good value for money.

I would like to say it was one of the best experiences, being positioned close to city center it offered us the opportunity to visit the center using the city-card and by it, going with all types of public transport at no cost. Services were very good, including the room and breakfast. I will definitely come back to this hotel and amazing city! Thank you!

boa

Muito boa

Very welcoming staff. Good breakfast. Great base to explore beautiful Basel from. The public transport is excellent and easily accessed from the hotel. The only negative we had is the pillows, which we found very uncomfortable to sleep on, unfortunately when we asked if the hotel had an alternative choice of pillow they didn't, so we didn't sleep well. Apart from this everything was great:)

Was very hot in our room and no window. - took a while to sort the heating to a manageable temp. Alarm went off late evening but was an issue in the garage so didn't have to go out. Very clean and tidy hotel and very comfy bed- new. Useful to have hot drinks machine in lobby. Nice staff. Long walk to tram.

We stayed for a 4 night break in the ibis Styles Hotel Basel, all the staff were fantastic, the room was very nice & clean. The breakfast was brilliant & the Basel travel pass was a bonus. We plan to return to Switzerland for a longer holiday in 2021.

Very nice & modern hotel, Very comfortable beds, Clean & tidy, Nice selection breakfast, Walk distance to bus stop & train stations, Parking inside hotel, Staffs were very friendly & helpful. Free wifi

The hotel was modern, and had beautiful decor. The rooms were lovely, and had a lot of character, the motorized blinds on the outside of the windows were an exciting feature! The bed was very comfy. The shower was lovely too. The towels were a little rough- no biggie though really. Breakfast was delicious, especially the scrambled eggs, excellent value, especially as everything is so expensive in Switzerland! Having hot drinks available for free all day was a nice touch too. The location of the hotel was good. Only downside to the hotel is it didn't have a restaurant! With the quality of breakfast we would have loved to have had out evening meals there.

O hotel estava com muita gente o que tornoua experiência de pequenos almoços penosa!

NOTHING... NOTHING PLUS... Lack of empathy, lack of professionalism, lack of respect for the client. The problems of the hotel became... my problems... I asked the receptionist if he heard about shame... He said "I have no shame"... Is this the organizational culture of this IBIS STYLES/... I will never return to this hotel in Basel even I am client ACCOR...