ibis budget Brussels Airport 1 yıldız

Sevgili Mehmet Bey, otelimiz adına yaptığınız değerlendirmeler için teşekkür ederiz. ibis Budget Brussels Airport'taki deneyiminizin olumlu yönlerini duyduğumuz için mutluluk duyuyoruz. Yardımsever personelimizden ve sunduğumuz hizmetlerden memnuniyet duymanız bizler için sevindirici. Umarız otelimizin konumu ve Brüksel Havalimanı'na yakınlığı gibi pozitif yönlerimizi de fark etmişsinizdir. Sizleri ağırlamaktan onur duyduk ve bir sonraki ziyaretinizde yine bizi seçmenizi dileriz. Teşekkürler. Karim Haraké, General Manager

Hanım, Değerli vaktinizi ayırarak otelimiz adına değerlendirme yaptığınız için teşekkür ederiz. NATO’ya yakınlığımızın size uygun olduğunu duyduğumuza mutlu olduk. Konumumuzun iş ve seyahat için kolaylıklar sunduğunu bilmekten memnuniyet duyuyoruz. Ancak, odalarımızdaki olanakların ihtiyacınızı karşılayamadığını öğrenmek üzücü. İbis Budget Brussels Airport olarak, odalarımızın tasarımı ve işlevselliği üzerinde sürekli iyileştirmeler yapmayı amaçlıyoruz. Misafirlerimizin geri bildirimleri, bu süreçte bizim için büyük önem taşımaktadır. Genel anlamında memnun kaldığınızı umuyor ve bir dahaki ziyaretinizde otelimizi tercih etmenizi temenni ediyoruz. Saygılarımızla Karim Haraké, General Manager

Dear Yohan, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience with our reception staff. Our goal is to provide a warm and efficient service to all our guests, and it is clear that we fell short in this instance. We are reviewing your comments with our team to ensure our usual high standards going forward. We understand that first impressions are crucial, and we regret that we did not make a positive one on this occasion. Your comfort and satisfaction are paramount to us, and we are disappointed that we did not demonstrate this during your interaction at check-in. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Karim Haraké, General Manager

Dear Guest, Thank you for taking the time to share your review. We are delighted that you found your room to be clean and appreciated the modernity we strive to provide for a budget-friendly stay. Our team takes pride in maintaining a high standard of cleanliness and ensuring our accommodations are up-to-date. However, we apologize for the inconvenience you experienced with the shower head and the lack of space to place your clothes. We understand how these details can impact the comfort of your stay. We will certainly look into improving these aspects of our room amenities. Nonetheless, it is great to hear that you enjoyed the breakfast offerings. We take care in selecting a variety of fresh and tasty options for our guests, even within the simplicity of our cold buffet setup. Your enjoyment of our breakfast is a testament to our efforts in providing a good start to the day. We hope we will have the opportunity to see you again in the future. Best regards, Karim Haraké, General Manager

Dear Stephen, Thank you for taking the time to share your review. We are pleased that you found our beds comfortable and our hotel well-situated for your travel needs, along with appreciating the convenience of having public transport close by. It is also rewarding to know that our pricing met your budget requirements. However, we understand that the temperature control in the room was not to your satisfaction. While we do not have air conditioning, as noted on our website, we ensure that each room is equipped with an electric heater for our guests' comfort during cooler weather. We empathize with the discomfort you experienced during the unusually hot weather and regret any inconvenience this may have caused. Nonetheless, our hotel's strategic location close to Brussels Airport is something many of our guests appreciate, and we are glad this was beneficial for your stay. We hope you found the breakfast options to be a good start to your day despite being a cold buffet, and that you enjoyed the convenience of our breakfast-on-the-go service. We hope we will have the opportunity to see you again in the future. Best regards, Karim Haraké, General Manager