Mercure Salvador Rio Vermelho 4 estrelas
Classificação clientes Avis (Classificação ALL) 4.4/5 1.960 comentários
Rua Fonte do Boi 215, Rio Vermelho
DEP. LUIS EDUARDO MAGALHAES A 25 km / 15,54 milhas
BOAT A 20 km / 12,43 milhas
Check-in a partir das - Check out até as
Café da manhã 06:30 às 10:00 Almoço 12:00 às 15:30 Jantar 19:00 às 23:30
Os 174 apartamentos do Mercure Hotel Salvador Rio Vermelho estão distribuídos em 07 andares, são espaçosos e aconchegantes. Decorados com requinte e modernidade, oferecem vista para o mar ou para a cidade. QUARTOS PARA NÃO FUMANTES 174 / QUARTOS PARA PESSOA COM MOBILIDADE REDUZIDA 9
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Classificação TripAdvisor 2.0/5
RFBoston Avaliação certificada TripAdvisor
We stay here on a regular basis and in fact I've written a previous review about this hotel. Although the hotel is a no smoking property, guests were smoking daily on our floor. After repeated complaints, we just gave up. Management took no action whatsoever with the exception of one time spraying room freshener on our floor to mask the smoke smell. Additionally, there was a significant water leak in the hallway on our floor one night. There was no attempt to move guests and deep clean the carpet and the resulting mold and mildew was horrible. Luckily this happened the day before we departed and didn't have to endure this for more than 24 hours. The lack of communication, action and indifference by management was unacceptable. The only bright spot are the employees throughout the property in all departments.
Dear RFboston, First of all I want to thank you for the feedback, it is very important for us to know where we are failing or the points we have to improve. We are sorry to hear about the cigarette smell on your floor. In fact, smoking is not allowed in the apartments, we communicate these rules to other guests and they are not always respected. Regarding the water infiltration, we are carrying out reforms throughout the hotel so that situations such as these do not happen again. We hope to provide you with better service in the next opportunity. Regards from, Mercure Rio Vermelhos Team
Classificação TripAdvisor 1.0/5
HWaus Família - Avaliação certificada TripAdvisor
Hotel is old and it is falling apart, from the faced to the service. Bathroom needs deeply cleaning and repairs urgently. It is disgustingly! Felt hotel does not offer level of comfort and service they charge for. Be honest and don’t overcharge for something you cannot offer.
Dear Henry, Hope you are well! First of all, thank you for telling us about your experience at Mercure Rio Vermelho, it is always very important for us to know the sensitivities in order to continue doing our best to maintain the quality in our hotel. We are sorry that your experience did not meet your expectations. Since the beginning of this year, we have been conducting significant structural and asset maintenance throughout the hotel. We thank you for sharing your concerns with us, and hope you will give us the opportunity to better serve you in the near future. With my best regards, Luana Pacheco Equipe Mercure Salvador
A bit old 3 star style , but good staff
Classificação TripAdvisor 3.0/5
Monica004 Couples - Avaliação certificada TripAdvisor
For the British amongst you .. think travel lodge / premier inn and that what this is . It’s basic , and old basic . We had the top floor sea-view room . It’s basic . Just a sheet on the bed a small old chair and tiny table . No tea or coffee making ( probably because of Covid ). A weird layout in the room I think to try to accommodate the view Travel lodge style wardrobe and shelving . If you are looking for a lovely romantic break I do not recommend this place . All that said it’s a nice location by the sea with a beach. ( no beds) The pool is small but nice . Again a bit 3 star . The staff are all excellent I can speak Portuguese so I’m not sure about how well they cater if you can’t speak Portuguese. This is not where the historical attractions of Salvador are , for that you need to take a bus or a taxi . There are lots of places to eat or drink in the evening nearby so you isn’t need to go anywhere at night if you don’t want to . The breakfast was ok . Again think travel lodge . All self service . No English tea . Personally I world definitely not stay here again or recommend it , but it depends on what you are expecting. If you are a foreigner visiting Salvador .. I would say stay in the central area in a small pousada.. do 2 nights , see the sights then go to a proper beach resort. They are about 50k away . This place is not one thing or the other .
best value for a stay in salvador
Classificação TripAdvisor 5.0/5
passarosibiza Avaliação certificada TripAdvisor
i have stayed here several times and always have a good feeling. the rooms are clean, bright and with a sea view. the area is safe and has many options for eating out. in the hotel the breakfast is great, abudant and efficient. the pool area is spectacular but needs more shade both from the sun and from the rain with the frequent showers that salvador has. a problem i had was quickly solved ny heltor the manager. thank you.
Classificação TripAdvisor 2.0/5
muscleG Friends getaway - Avaliação certificada TripAdvisor
Horrible Hotel with false advertisement. I booked an accommodation in a privilege room but was given a standard room. Average food. Filthy hotel. Small rooms with a weird bathroom layout. Never stay here. Take your business elsewhere. I won’t be back.
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