ibis Innsbruck

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,446 أراء

نضمن لكأفضل سعر
ibis Innsbruck - Image 1
ibis Innsbruck - Image 2
ibis Innsbruck - Image 3
ibis Innsbruck - Image 4
Sterzinger Strasse 1, 6020 INNSBRUCK, النمسا

الوصف

خدمات الفندق الإضافية

  • An ALLSAFE-certified hotel

  • Location close to the center with optimal access to public transportation

  • Free WIFI throughout the hotel

  • In the center of Innsbruck, within 5-10 minutes walking distance of the Old Town

  • Private parking garage for a fee with direct access to the hotel

الإقامات المتوفرة لدينا

موقع الفندق

ibis Innsbruck

Sterzinger Strasse 1
6020 INNSBRUCK
النمسا

نظام تحديد المواقع العالمي (GPS):47.262784, 11.399667

الهاتف
فاكس +43 512 570300555

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • حانة
  • فندق خالٍ تمامًا من التدخين

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,446 أراء

تقييم TripAdvisor  4.1/5  1,597 أراء

Overnight stay

ملاحظة Tripadvisor 4.0/5

IAN m تقييم TripAdvisor المعتمد

We arrived without a booking. We were helped by a friendly receptionist. The room was large with a king size bed comfortable and good quality bedding. It had WiFi tv and plenty of storage space. The bathroom was a good size and very clean. We were given a free welcome voucher for a drink at the bar.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

ملاحظة Tripadvisor 5.0/5

RogerM366 تقييم TripAdvisor المعتمد

During our 1 week Interatil trip we found that this hotel has the best beds. The staff were great and the breakfast superb. You can't get closer to the main railway station (good for early starts). Also, an easy and pleasant walk to the centre of the city and its attactions.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

ملاحظة أراء العملاء 4.5/5

Mariela L. المسافرون المنفردون - تقييمات مؤكدة لفندق ALL

Me gustó la cercanía con la estación. Las habitaciones muy lindas. Personal de recepción muy amable.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melanie

Staff that this hotel is GREAT

ملاحظة Tripadvisor 3.0/5

MovieFan007 تقييم TripAdvisor المعتمد

I stayed here one night on 06/02/2025. The hotel is a 3 star at best, but it was comfortable and quiet. It is directly across the street from the central train station, so it is very convenient. More than that though was the professional, kind and helpful staff. I want to send a shout out to Melanie for assisting us with directions, restaurants, and other sightseeing opportunities in Innsbruck. She was GREAT and I rate her 5+ stars. She is a credit to the Accor Family of hotels. Melanie, thank you sooo much! You are a wonderful woman and you were so helpful in many ways.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Melanie

terrible receptionist

ملاحظة Tripadvisor 1.0/5

Zhao X تقييم TripAdvisor المعتمد

I had a very disappointing experience at Ibis Innsbruck. There is an elderly lady at the front desk who was rude, unprofessional, and completely unhelpful. When I asked for my room invoice, she made an error with the gender information. I requested her to correct it, but she refused, blamed me for the mistake, and showed no willingness to apologize. Her attitude was arrogant and dismissive. Things got even more frustrating when she suddenly switched to speaking German, making it difficult for me to understand. Fortunately, another receptionist named Kevin stepped in, contacted the manager, and finally resolved the issue after 3 hours. I appreciate Kevin's professionalism, but the situation left a very bad impression. Even after fixing the mistake, the elderly lady continued to be confrontational, insisting loudly that I must return the incorrect invoice right now, accusing me of potentially trying to get double reimbursement. This nasty assumption was humiliating and offensive. I have never experienced such unprofessional behavior at a front desk before. I truly think that the management team, especially Marc Rene Caesar, should reconsider whether she is qualified for this role. It honestly makes me wonder if she was ever properly trained as a receptionist. This experience was far below the standards I expect from Accor Hotels. Her unprofessional, rude and arrogant behavior has truly left a stain on the beauty of Innsbruck.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We are sorry that your experience did not meet your expectations. Please allow us to express my sincerest apologies. We wish you a nice day still. Best regards, Melanie

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,021 أراء 9.2/10 الموقع
  • 963 أراء 6.1/10 الغرفة
  • 687 أراء 8/10 الخدمة
  • 19 أراء 8.4/10 إنترنت
  • 476 أراء 5.7/10 مستوى الراحة
  • 460 أراء 8.1/10 الإفطار
  • 417 أراء 5.7/10 مستوى النظافة
  • 202 أراء 4.9/10 القيمة مقابل المال

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

Mercure Hotel Garmisch-Partenkirchen 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.1/5 (741 أراء)

عند km 33.376

الاطلاع على الفندق
جميع فنادقنا في إنسبروك

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.