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Mercure Plaza Biel 4 estrelas

Nota clientes Avis 4.4/5 2.695 comentários

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Como funciona?
+ 14 Serviços

Este hotel é PLANET 21 Ouro

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 15h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais permitidos Serviços a pagar
  • Hotel 100% para não-fumantes
  • Ar condicionado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardio Serviços a pagar
  • Lavandaria
  • Lojas/shopping
  • Concierge
Catering
  • Pequeno-almoço Serviços a pagar
  • 1 Restaurante(s)
  • 2 Bar(es)
  • Serviço de quarto
Lazer e atividades
  • Sala de ginástica
  • Bem-estar
  • Praia e desportos aquáticos
  • Outras atividades desportivas
Serviços empresariais
  • 5 Sala(s) de reunião
  • Servicio disponible fotocopia/impresión

Localização do hotel

Mercure Plaza Biel

40 Neumarktstrasse
Postfach 3376
2502 biel
switzerland

Tel: +41323286868

Fax: (+41)32/3286869

Check-in desde as 15h00

Check-out até às 12h00

  • BUS :  7 Diamantstrasse

  • De avião

    BASEL A 95 km / 59,04 milhas

  • De avião

    GENEVE A 180 km / 111,86 milhas

  • De avião

    ZURICH A 125 km / 77,68 milhas

  • De comboio

    BAHNHOF A 1 km / 0,62 milhas

GPS:47.13857, 7.249614

As nossas opções de alojamento

Escolhe de entre quartos Normais com cama individual, quartos com camas dupla ou duas individuais ou os nossos quartos Superior com kitchenette. Informe-nos se prefere um quarto para fumadores ou não fumadores, ou se precisa do nosso quarto com acesso de mobilidade reduzida. Todos os nossos quartos incluem minibar grátis, utens. fazer chá/café e ventoinha. Ferro e tábua de engomar disponíveis a pedido.

Os nossos restaurantes e bares

BARRIQUE

Tipo de cozinha: Mediterrâneo

O restaurante Barrique vai lhe apresentar a um estilo culinário diferente, que combina pratos locais e internacionais. Nós também oferecemos uma seleção de vinhos de vários lugares do mundo. O Barrique é um barril cheio de surpresas.

BAR & SNACK BARRIQUE

O LOCAL PERFEITO TOMAR UMA REFEIÇÃO RÁPIDA O nosso snack-bar Barrique oferece refeições deliciosas e saudáveis durante todo o dia.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

DEJA VU LOUNGE

Jazz bar.

Foto não contratual

  • Segunda-feira Fechado
  • Terça-feira Fechado
  • Quarta-feira Fechado
  • Quinta-feira Fechado
  • Sexta-feira Fechado
  • Sábado Fechado
  • Domingo Fechado

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 5

  • Tamanho máximo: 116

  • Capacidade máxima: 70 pessoas

  • Capacidade máxima para banquetes: 100 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Mercure Plaza Biel

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.4/5

2.695 comentários

Classificação do TripAdvisor 4.0/5

480 comentários

First time here

Nota Tripadvisor 5.0/5

danny r Couples - 22/07/2020 Avaliação com certificação TripAdvisor

This was our first trip to this town and no disappointment here.Check in very professional,give local map and some points to visit without even asking.Parking spaces and easy.No b-fast taken so no comment here.check just as nice

COVID19 safe

Nota Tripadvisor 5.0/5

alexis s Business - 19/06/2020 Avaliação com certificação TripAdvisor

The COVID19 does not really change this hotel at the Lobby there is a dummy shield (not bullet proof) to protect crrew members and few arrows on the ground. your room won't suffer from this Carnaval. br

Muito agradável.

Nota clientes Avis 4.5/5

Marco Famílias - 08/09/2019 Comentários confirmados de ALL

Agradeço a agradável acolhida do Hotal Mercure Biel.

Bom Hotel

Nota clientes Avis 4.5/5

Luis C. Famílias - 28/08/2019 Comentários confirmados de ALL

Hotel central, perto de Berna e a preços mais competitivos. Bom quarto e explanada agradável.

If you're in the neighborhood, go here

Nota Tripadvisor 5.0/5

Yves_Vandezande Couples - 19/08/2019 Avaliação com certificação TripAdvisor

Great location, excellent bar service (untill late). No problem parking our bikes in the garage. Upgraded room without asking for it. Well worth staying here. Sorry we couldn't stay for breakfast since we had friends picking us up.

Bastante satisfeito

Nota clientes Avis 5.0/5

P. O. Casais - 01/10/2018 Comentários confirmados de ALL

Obtive uma reserva de última hora e fui bem recebido, além do mais, foi disponibilizado uma suíte bastante confortavél com requisitos que satisfez imensamente minha estádia e de minha namorada.(Bravo Mitarbeiter Eddy von Biel)

Weekend

Nota Tripadvisor 4.0/5

ACDuarte Friends getaway - 07/07/2018 Avaliação com certificação TripAdvisor

Very good placed for a weekend in the city ,excellent bed size and very good quality of the mattress. Room of a very good size. Reception personal very kind and helpfull. Breakfast needs more variety.

Mercure Biel

Nota Tripadvisor 4.0/5

PeNor Business - 15/04/2018 Avaliação com certificação TripAdvisor

The hotel is within walking distance from the main railway station and is hence in a good location for both business and pleasure trips. The room was modern, well-kept and clean. The Internet connection was easy to use and of more than adequate speed. The staff very friendly and professional.

Reception

Nota Tripadvisor 3.0/5

herisandra Business - 08/01/2018 Avaliação com certificação TripAdvisor

The service of the Man at the reception must improve, asked him to help me to find a restaurant on January 2 2018 and his answered me: I can't find because all restaurant are closed today! This is ridiculous, a receptionist at Hotel Elite helped me, and he booked at Osteleria!

Dear Sandrah, Thank you for taking the time to tell us about your experience at the Mercure Plaza Biel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Danica Frey Administration Trainee

Muito bom, recomendo.

Nota clientes Avis 4.5/5

José G. Casais - 31/08/2017 Comentários confirmados de ALL

Boa localização, muito confortável e atendimento simpático, correto e esclarecedor. Penso voltar.

Exmo Senhor D., Agradecemos os seus comentários no seguimento da sua estada no Mercure Plaza Biel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Danica Frey Administrative Trainee

Family stay

Nota Tripadvisor 5.0/5

I8430TYjonathant Family - 31/08/2017 Avaliação com certificação TripAdvisor

It is the 2nd time we stayed at this hotel. The location is very good as you are in the centre of the town. This time we holidayed with family and the hotel was ideal for that occasion.The staff are very helpful and breakfast is very ample and good.

Poor Service

Nota Tripadvisor 1.0/5

Ricardo F Solo travel - 11/05/2017 Avaliação com certificação TripAdvisor

I accidentally booked the Biel Mecure when I was in Biel already. I meant to book Milan. I went in person to ask to transfer/refund the booking. The man at the desk was nice. He said to email regarding the refund. I did so and have heard nothing since.

Dear guest, We usually answer every Email we receive and let us apologize for this problem. For an answer, please send it again we will make sure to do our best to make it up. Best regards Chloé Bovet
Nota clientes Avis 4.5/5

Anónimo Negócios - 03/04/2017 Comentários confirmados de ALL

gostei muito. Somente uma observação a respeito da TV, que não tem muitas opções. no demais esta perfeito.

THANK YOU

Nota Tripadvisor 5.0/5

salvatoredG936OI Family - 06/01/2017 Avaliação com certificação TripAdvisor

I travel internationally infrequently and had been staying with family usually. When I do stay at commercial properties in Europe I am often disappointed. I AM happy to say I was not disappointed with this stay. Facilities were comfortable, clean and spacious. The staff was top notch and met our needs with a smile. Thank you.

Dear salvatoredG936OI, We very much appreciate your comments regarding your stay at the Mercure Plaza Biel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé Bovet Assistant Manager

My stay at Mercure Plaza Biel

Nota Tripadvisor 5.0/5

Celso F Couples - 23/08/2016 Avaliação com certificação TripAdvisor

The employees are very attentive, specially in the reception. The room are refurbished, almost new and very well located, near Berna. The rooms are very clean. Minor problems in the room that was fixed promptly.

Noisy rooms

Nota Tripadvisor 2.0/5

t0masd15 Business - 14/11/2015 Avaliação com certificação TripAdvisor

The overall impression of the hotel would be good. Unfortunately it spoils noisy rooms. Rooms that have windows facing the street are completely unsatisfactory. You hear every car that passes by and you feel like you're sleeping outside and not in a hotel.

Thank you for taking the time to tell us about your experience at the Mercure Plaza Biel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ilona Gloor, assistant manager

Nothing special.

Nota Tripadvisor 3.0/5

r2b2014 Business - 06/12/2014 Avaliação com certificação TripAdvisor

As a platinum member I was given the smallest room (slightly larger than the bed); similar to Ibis Budget. Hotel rather dated. About 10-15 min walk to the station. Staff friendly. Overall nothing special.

Thank you for taking the time to tell us about your experience at the Mercure Hotel Plaza Biel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to make sure the platinum guests will get upgrades when possible. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ilona Gloor, assistant manager

excellent Mercure standard

Nota Tripadvisor 4.0/5

aclubmember Couples - 11/09/2014 Avaliação com certificação TripAdvisor

Of all the Accor hotels that we have stayed in, the Mercure brand has been the most variable. Bienne is definitely at the top end. No problems with checking in and public and guest rooms of good quality. The restaurant served us a good dinner and breakfast of Swiss quality. Public transport was within a short walking distance

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ilona Gloor, Assistant Manager

All good!

Nota Tripadvisor 4.0/5

Tom S Couples - 03/08/2014 Avaliação com certificação TripAdvisor

This Mercure was reliable and comfortable and friendly. My wheelchair accessible room was exactly that. Rather more stylish hotel than the Ibis that I normally book. I'd definitely stay again, not least to get a chance to try the restaurant, which looked rather good too.

We very much appreciate your comments regarding your stay at Mercure Hotel Plaza Biel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Gloor, Assistant Manager

Our stay in Bienne

Nota Tripadvisor 4.0/5

gfi2003 Family - 11/12/2013 Avaliação com certificação TripAdvisor

The location of the hotel is just a few bus stop away from central train station with bus stop just right in front of the hotel visiting to old town of Biel is so convenient from the hotel in walking distance with amenities so close to good restaurants and shopping.

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