Novotel Paris 17 bintang 4
Catatan tamu Avis (Peringkat ALL) 4.3/5 833 ulasan
34 avenue de la Porte d'Asnières
DEPUIS ETOILE ARC DE TRIOMPHE: BUS 341 STOP PORTE D'ASNIERES
DEPUIS MONTPARNASSE: BUS 94 STOP PTE D'ASNIERES
DEPUIS PORTE MAILLOT: BUS PC STOP PORTE D'ASNIERES
GARE ST LAZARE: BUS 20 STOP PORTE D'ASNIERES
DEPUIS MONTPARNASSE: METRO 13 PUIS TR STP PTE CLICHY PUIS PTE ASNIERES
METRO FROM GARE ST LAZARE: METRO 13 THEN TR STOP PTE CLICHY THEN TRAM T3B
RER C: RER C STOP GARE PEREIRE
TRAM T3B: T3B Porte d'Asnières Marguerite Long
PARIS ORLY Pada 22km / 13 mil
ROISSY CDG Pada 23km / 14 mil
A1 Pada 3km / 1 mil
A15 Pada 5km / 3 mil
EUROSTAR Pada 8km / 4 mil
GARE DE L'EST Pada 5km / 3 mil
GARE DE LYON Pada 10km / 6 mil
GARE DU NORD Pada 8km / 4 mil
PEREIRE Pada 0km / 0 mil
SAINT LAZARE Pada 3km / 1 mil
WAGRAM Pada 0km / 0 mil
Check-in dari - Check out sampai
Ingin bersantai sambil menikmati sajian gourmet? Chef Bistro Carvi kami menawarkan masakan musiman yang segar dan mengundang selera. Nikmati pilihan anggur dan menu kami kapan saja di bar atau di kamar Anda.
Dengan desain kontemporer dan sepenuhnya modular, kamar Novotel yang luas ini adalah tempat menginap sejati yang dapat disesuaikan untuk semua kebutuhan. Ke-140 kamar kami telah direnovasi sepenuhnya, memiliki TV layar datar, dan AC, minibar dengan air kemasan dan WIFI gratis. Pilih Kamar Executive dan nikmati layanan VIP: jubah mandi, sandal, minibar gratis, mesin kopi Nespresso, dan pemandangan Menara Eiffel.
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Ulasan tamu kami
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kamiCari tahu selengkapnya
No air conditioning
Catatan Tripadvisor 1.0/5
maccis Keluarga - Ulasan TripAdvisor tersertifikasi
The description says it has air conditioning but that’s 100% false. Don’t live here if you like your room cool. I have asked the staff not via telephone and messaging but still no solution. We check out tomorrow. Really disappointed about this. I think it’s at least 35 degrees in our room now at 22:15.
Catatan Tripadvisor 5.0/5
lancomegirl45 Friends getaway - Ulasan TripAdvisor tersertifikasi
Myself and my friend got a great deal for 4 day's in Paris. This hotel was great.. extremely clean. Very modern.. approximately 15 minutes walk to the metro.. staff extremely polite and helpful.. breakfast was delicious, a great choice. I will definitely be coming back.
Dear Iancomegirl45, Thank you for your very good feedback ! It was a pleasure to welcome you in our hotel. See you soon :) Agathe - Room Division Manager
Poo on bed and wall
Catatan Tripadvisor 2.0/5
X4362VPalicet Couples - Ulasan TripAdvisor tersertifikasi
Booked to stay for 3 nights, only on night one and went to get into bed and there were poo marks on the bed and then on the wall, took the duvet down and showed them pics of the wall and they changed the duvet straight away (they gave us spair and we swapped it) but we showed them the poo marks on the wall and they did nothing…. had to clean it ourselves…. Although they swapped the duvet which had poo on we were offered nothing else and made us feel a bit sick we had to sleep in the room plus we had to change the duvet ourselves
Dear Sir, I would like to thank you for your comments and I am really sorry to read it. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
The have different rules for blacks and different for white customers
Catatan Tripadvisor 1.0/5
Chioma_Iyagba Keluarga - Ulasan TripAdvisor tersertifikasi
I stayed in this hotel with my nanny who is a white lady. I’m black. All through my stay each time I ordered room they insisted I pay before consumption even for breakfast downstairs I paid before seating and I had no issues because o thought it was hotel policy. This was an all expense paid trip for my nanny whose room I booked together with mine under the same name. When I wanted to check out my room had zero balance but my nanny had a debt of 300 euros and I asked how possible could that be as they told me we could not sign. Apparently I could not sign because I’m black and can’t be trusted but my white nanny was allowed to eat and drink and sign, she even ordered bottles of champagne when she was alone at night and allowed to sign. I asked the hotel manager to explain and he could not. Even the night I was rushing my son to the ER I had ordered water and some fruit 9 euros, the waiter who could see I held my son in my arms frantic but he insisted I must follow him down to pay the 9 euros as his pos machine was not working. Not until my white nanny came to the door and told him it’s ok did he agree to let me go. I was so angry. So because she is white she tells you it’s ok amd it’s ok yet the person who was footing the bill of the journey was not allowed the liberties her nanny was given. Till today there is no explanation as to why a hotel is practicing racism and segregation in 2021. Avoid this hotel especially if you are black! They have no regard for you and even the way they speak to you so disrespectfully you will regret.
Dear Madam, I understand your displeasure to the service provided during your stay and your feeling about the conduct of our staff. I assure you that Novotel Paris 17 cannot tolerate any form of discrimination and I sincerely regret your perception and that you felt not having been well considered by the staff. In response to your email and your feedback here below, I would care to clarify and explain this huge misunderstanding. The hotel policy is that for each order, the payment is asked after the consumption. Due to an internal human error, we left opened the tab (exemple : breakfast, restaurant and room service) in our system which charged the nannies room. But in return, we kindly asked a signature from our guest in order to have a proof of the different orders. Please rest assured that it has nothing to do with racism or discrimination. After a check up in our system, unfortunately your nanny (Please accept our apology, we don’t know her name) didn’t come to the reception to make her check out. As the booking was under your name and the nights payed by your credit card, we were obliged to ask you to settle her bill. Be certain that if your nanny was present at the moment of the check out, the bill was to be charged and paid directly by her own means. Furthermore, be assured that the Accor group could not tolerate any form of discrimination or racism inside its hotels. I will take this issue very seriously and I will personally investigate internally ! Rest assured that for each situations actions will be taken, in order that all our guests are greeted with courtesy and professionalism without any distinction. The satisfaction of our guests, without any difference, is a priority for our group and I hope that you will soon give us another opportunity to demonstrate our hospitality and gain your trust. Kindest regards,
Catatan Tripadvisor 5.0/5
HanoiTom Keluarga - Ulasan TripAdvisor tersertifikasi
We loved the friendly service and clean rooms. Staff were super helpful checking in and during our stay could not do enough. Room was super clean and spacious great location and value for money too. We found the facilities very aplenty and we could not have asked for more.
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