イビスニースサントルノートルダム 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 594 件のレビュー

ベストレートをお約束
イビスニースサントルノートルダム - Image 1
イビスニースサントルノートルダム - Image 2
イビスニースサントルノートルダム - Image 3
イビスニースサントルノートルダム - Image 4
41 Rue Lamartine, 06000 ニース, フランス

説明

ホテルのその他の情報

  • 市中心部の立地

  • 公共交通機関と鉄道の駅そば

  • 海と店のそば

  • 50m先の駐車場をご利用いただけます。

当ホテルの客室

ホテル所在地

イビスニースサントルノートルダム

41 Rue Lamartine
06000 ニース
フランス

GPS:43.70498, 7.267038

電話番号
ファックス +33 4 93 62 30 34

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙
建物付近
  • 駐車場

朝食

最高な状態で一日をスタートしましょう！朝食ビュッフェを毎朝ご用意しております。甘いものから、塩味の効いたお料理まで、幅広いメニューの朝食をご利用ください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  594 件のレビュー

トリップアドバイザーの評価  3.6/5  742 件のレビュー

Paid Reservation Resold – Disrespectful Treatment by Hotel Staff

トリップアドバイザーの評価 1.0/5

Damla M トリップアドバイザー認証口コミ

We made and fully paid for a non-editable reservation. Due to private circumstances, we informed the hotel 7 weeks in advance that we would check in on the morning of 30.08.2025 instead of the original arrival date. The hotel confirmed in writing that our room would be held for me until my arrival. However, when we arrived, we larned that the room we had already paid for and was legally entitled to use had been resold to another customer. One of the Front Desk staff openly admitted this and apologized, saying the room would be ready in 20 minutes – despite a clear note in my booking stating I was not a no-show and would check in later. This was a clear case of overbooking and unjust enrichment by the hotel. The only compensation offered was a free breakfast (€17 value) for a situation where the hotel made nearly €280 in double profit. When we asked to speak with a manager, we were told none would be available until after my checkout. Later, we requested written confirmation of the incident. Instead of professionalism, we were met by another Front Desk Officer, who displayed highly disrespectful and non-hospitable behavior — talking over us, belittling me and my friends, and refusing to listen. Her attitude left us questioning whether her treatment was influenced by our nationality, age, or appearance, especially after being offered €40 or even a refund “for the one hour we were kept waiting,” which is insulting compared to the actual loss. Our complaints are twofold: 1. A refund for the nights that we aid for but were resold to other customers. 2. A formal complaint about the disrespectful and unprofessional behavior of the hotel staff and the absent hotel management. This experience left us without trust in the hotel’s integrity or customer care. We will be escalating this matter with Accor support and Consumer Rights authorities.

Well located

トリップアドバイザーの評価 3.0/5

kaori T トリップアドバイザー認証口コミ

It is very centrally located, and after all not too far away from the beach. Everything was clean, functional. Bed was comfy. Overall, the price / quality ratio is excellent! We used Accor Hotels a lot, gaining Gold card which gives us two each a free welcome drink on arrival in Accor Hotels, However this hotel who gave us only one small bottle of juice between us :(.

Horrified this is part of the Accor collection.

トリップアドバイザーの評価 1.0/5

Kari B Couples - トリップアドバイザー認証口コミ

I’m still here. I have sadly booked two nights. The air conditioner barely works and we have laid towels down to cat h the dripping water. This room is indescribably bad. To be fair I’m scared the roof will collapse…. I’ve looked at other hotel options prepared to lose my 600 euros ($1000 aud) but with short notice I can not afford another $1000 plus. Shame on you Accor!! I’m Platinum and so upset that I’m spending $500 a night to stay in a hot, dripping hostel!

Great location but hotel is a bit tired

トリップアドバイザーの評価 3.0/5

Claireebh Solo travel - トリップアドバイザー認証口コミ

As with other reviews, this was a good location near Jean Médicin, the tram and the Nice-Ville train station but my room, particularly the bathroom, was very small and not really worth what I paid. The shower was great though. I suspect the rates are currently inflated due to the Rugby World Cup. The hotel does need updating and a bit of TLC. The staff were pleasant and helpful. Breakfast was nice (pastries, bread, cereals, cheese, hams and scrambled egg, bacon and sausages) and the room where it was served was clean. If you’re a light sleeper, bring ear plugs as both nights I stayed I could hear the TV playing in another room until quite late. There is a lift although it is quite old-fashioned and small too.

Very poor service, wifi and feels old. Avoid.

トリップアドバイザーの評価 1.0/5

Fedoruk トリップアドバイザー認証口コミ

This hotel is an embarrassment to the Ibis brand. Some really inexcusable things going on, such as: extremely, almost non-working wifi throughout the hotel and lobby; bad customer service (it doesn't hurt to smile or acknowledge guests as they come in or out the hotel), very poor breakfast with non existent vegan choices other than nut milk. Poor green credentials: towels were consistently changed daily even though they were left --as instructed-- on their hooks to keep using them; aircon was left on after our room was turned over; coffee is served in disposable cups; and every day there is a ridiculous "news service" on colour printed A4 pages with a supposedly curated selection of news in many languages, when in fact it's just a bunch of articles from Associated Press that no one reads --explain how this is a green initiative? On top of that, the hotel is tired: floor boards are swollen near the bathroom, bathroom did not have aircon vent on its own; room was very noisy (poor sound insulation); only 2 sockets which were also far from the bed; and a very uninspiring decor, in desperate need of a proper Ibis makeover. I was recently almost back to back to this one and a similar category Ibis in Madrid, and Madrid did everything right, plus they were much cheaper. More like a hostel than an Ibis hotel.

Dear Fedoruk, We would like to thank you for taking the time to share your experience with us and also for choosing the Ibis notre Dame for your recent stay in Nice. We would like to apologize about the inconvenience encountered about . I can assure you that it is absolutely not the kind of service we want to provide to our guests. We greatfully asknowledge your comment as they allow us to improve our service and better satisfy our guests. We hope we will welcome you again at the Ibis Notre Dame, Warm regards,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 303 件のレビュー 9.5/10 ロケーション
  • 388 件のレビュー 5.6/10 客室
  • 344 件のレビュー 8.9/10 サービス
  • 16 件のレビュー 3.2/10 インターネット
  • 152 件のレビュー 7.2/10 清潔さ
  • 148 件のレビュー 8.1/10 朝食

Powered by Trustyou

周辺の他の施設

ニースのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。