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メルキュールニースプロムナードデザングレ 4 つ星

お客さまの声 4.2/5 5,243 件のレビュー

ALLSAFE認証ホテル

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メルキュールニースプロムナードデザングレ
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ホテルのその他の情報

  • Bureau VeritasによるALLSAFEラベルの取得

  • 海に面した絶好のロケーションにあり、中心部までは徒歩5分です

  • オーシャンビューを楽しみながら、朝食をお召し上がりください。

  • オーシャンビューのモジュール式ミーティングルーム。あらゆるイベントに最適。

  • リラックスできるRuhlプライベートビーチと提携

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル所在地

メルキュールニースプロムナードデザングレ

2 rue Halevy
06000 ニース
フランス

電話番号: +33493826222

ファックス: (+33)4/93821820

チェックインは14h00からです

チェックアウトは12h00です

  • AIRPORT :  Aéroport / Prome Albert 1er Phocéens

  • GARE SNCF NICE CENTRE :  12/15 Place Massena

  • Ligne Aéroport Direct :  Ligne Aéroport D Congrès / Promenade

  • A PIED DE MASSENA :  Ligne 2 Jean - Médecin

  • MASSENA :  Ligne 1 Massena

  • 飛行機で

    NICE COTE D AZUR 6km / 3.73 マイル

  • 飛行機で

    NICE COTE D'AZUR 6km / 3.75 マイル

  • 船で

    PORT DE NICE 2km / 1.25 マイル

  • ヘリコプターで

    NICE COTE D AZUR 6km / 3.73 マイル

  • 車で

    A8 PROM DES ANGLAIS 6km / 3.73 マイル

  • 電車で

    NICE 1km / 0.63 マイル

GPS:43.695385, 7.265471

ホテルサービス

非契約写真

ホテル館内および周辺のサービス

チェックインはからです - チェックアウトはです

概要

  • 駐車場
  • エアコン
  • Wifi
  • 朝食
  • バー
ケータリングサービス
  • レストラン0軒
  • バー0軒
  • 朝食
    • ビュッフェ 有料
ホテルのサービスと設備
  • ホテル情報
    • 客室124室
    • お身体の不自由な方向け客室4室
    • ファミリールーム0室
    • コネクティングルーム0室
    • 禁煙の客室124室
    • 3 フロア
  • ホテルスタッフが応対可能な言語
    • 英語
    • フランス語
    • スペイン語
    • イタリア語
  • ランドリー / バレーサービス
    • ランドリー / バレーサービス
  • Wifi
    • 高速Wi-Fi
    • 高速回線
    • 公共エリアにWi-Fi
    • ホテル内Wi-Fi完備
  • エアコン
    • エアコン
  • お身体の不自由な方向け設備
  • 全館禁煙
  • アイロン
    • レセプションデスクでのアイロン貸し出し
アクセス
  • Parking Ruhl Méridien 有料
    • 建物付近
    • 公共

当ホテルの客室

静かでエレガントなデザインのパティオルーム、都市、海、またはガーデンの景色を望めるお部屋からお選びください。立派なベッドを備え、地中海を一望するシーフロントプリビレッジルームで、ユニークな休暇をお楽しみください。 立派なベッドを備え、地中海の素晴らしい景色を一望するシーフロントプリビレッジルームをお選びいただき、ユニークな休暇をお楽しみください。

お客さまの口コミ
メルキュールニースプロムナードデザングレ

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.2/5

5,243 件のレビュー

トリップアドバイザーの評価 4.0/5

2,405 件のレビュー

The location is super

トリップアドバイザーの評価 3.0/5

Luciferka 05/09/2021 トリップアドバイザー認証口コミ

We have chosen the hotel because of the membership of Accor and the location. Location was great, just a little complicated was parking. The bed is very comfortable! Unfortunately no benefits of Accor provided!

Dear guest, We are sorry to hear about your unfortunate experience at Mercure Nice Promenade des Anglais. We are taking note about your comment and will do our best to improve our guest service from today. Best regards Mirana RAFILIPOSON Room Division Manager

Good location

トリップアドバイザーの評価 5.0/5

alexcata07 21/08/2021 トリップアドバイザー認証口コミ

Friendly staff, very good location in the middle of everything you want, close to the beach and restaurants. Good parking place under the hotel but is another firm you must make reservation ! We will come back !

Dear guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Nice Promenade des Anglais It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

Winter Sun

トリップアドバイザーの評価 5.0/5

n2energytrading Business - 28/01/2021 トリップアドバイザー認証口コミ

Beautiful winter sun, ocean views and an oasis of calm away from away from the Covid catastrophe ! The location helps divert your thoughts from the challenges and restrictions we all face currently due to the plague sweeping the world !

No Drama

トリップアドバイザーの評価 5.0/5

n2energytrading Business - 17/10/2020 トリップアドバイザー認証口コミ

Great views, close to the shops, many restaurants within 5 minutes walk and of course the Casino just next door if you're so inclined ! Staff did a great job of providing the best service possible, in spite of the Covid limitations, especially Axelle and Karin at the front desk.

This Hotel is my New Favorite

トリップアドバイザーの評価 5.0/5

Steven W 07/03/2020 トリップアドバイザー認証口コミ

I stayed here for the first time in 2015 and had a nice experience. I returned in 2020, taking a break from Paris, for a weekend and it was so hard to leave this hotel. I loved everything - the room, the view (sea and garden view - BEAUTIFUL) and mostly the staff. The staff was so nice especially at reception. They were friendly and humorous. The breakfast staff was amazing, too. Everyone so friendly. The rooms are clean and fresh. The staff doing the cleaning are very hardworking and thorough. I will definitely book here again because I will be returning to visit Nice no matter what!

お客さまの声 2.5/5

匿名 ご友人 - 01/03/2020 確認済みレビュー すべて

掃除が行き届いておらず部屋が汚かった

Dear Tomoko H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Promenade des Anglais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

Nice

トリップアドバイザーの評価 4.0/5

gamb02016 19/02/2020 トリップアドバイザー認証口コミ

Great place to stay in Nice. Excellent location. Very efficient and friendly staff. Comfortable room and very good breakfast. Marked down slightly as rooms are a little 'tired' and air conditioning under-powered - could do with a refresh. Would definitely return to this hotel.

Dear guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Nice Promenade des Anglais. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

Great Location

トリップアドバイザーの評価 4.0/5

Mike D Couples - 14/01/2020 トリップアドバイザー認証口コミ

Great location, good room view, poor hotel facilities, needs a lounge area, good breakfast. Pleasant staff......late checkout offered and appreciated. Noise from ongoing work in Meridien hotel above..

Dear guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Nice Promenade des Anglais. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another wonderful journey with us. Sincerely, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

掃除をちゃんとしてくれたのか疑問

お客さまの声 2.0/5

Jessica ご友人 - 10/01/2020 確認済みレビュー すべて

フロントや朝食レストランなどスタッフの皆さんのフレンドリーな接客はうれしかったですが、清掃後も洗面所が髪の毛だらけなままなのが気になりました。きちんと掃除してくれているのでしょうか。残念です。

Dear Tomoko H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Promenade des Anglais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

Very noisy

トリップアドバイザーの評価 3.0/5

laurentb80 Business - 02/12/2019 トリップアドバイザー認証口コミ

I was disappointed by the room Very noisy on the boulevard, A long up through stairs from the parking to the lobby also I had an electrical problem the morning before checking out I do not think I will come back

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Promenade des Anglais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mirana RAFILIPOSON Responsable hébergement / Room Division Manager

Our stay in nice

トリップアドバイザーの評価 3.0/5

Cruiser663666 Couples - 30/10/2019 トリップアドバイザー認証口コミ

There is no parking in the hotel there is next paying extra money and no one to help us with our bags up to the room. The location is great The rooms need restoration and bigger towels The breakfast was fine

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

Great room with a view

トリップアドバイザーの評価 4.0/5

mancmarzy Couples - 20/09/2019 トリップアドバイザー認証口コミ

We stayed in a Superior Sea View room and this spacious, comfortable and clean. The view overlooked the promenade and was a welcome site every day. We had booked the breakfast and there was plenty to choose from, however the “hot” items were never hot and ranged from lukewarm to cold. Service at reception was great, however the let down was the stocking of supplies in the room. We had a Nespresso machine in our room and no creamer when we first entered. I managed to find a cleaner on the floor who brought us some. The other days we did not receive any at all and had to ask reception for some. Also on our last morning we ran out of toilet paper and I had to take one off the cleaner’s trolley. Overall a good stay but maid service needs to be improved.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mirana RAFILIPOSON Responsable hébergement / Room Division Manager

2 nights in Nice

トリップアドバイザーの評価 5.0/5

Elisabeth R Couples - 09/09/2019 トリップアドバイザー認証口コミ

We stayed in a superior room on the 2nd floor with full view of the ocean. The room was a good size and was clean. The amenities were very good. The only complaint I would have is that the room, although cleaned the morning following our arrival, was not done up as nicely as it should have been. The bed looked as if they had just pulled the duvet back onto the bed and the pillows put in place, but the bed throw and cushions had been left where we had placed them on the couch the evening before. At the price they charge, I would have expected better from Housekeeping. On the other hand, the Concierge staff were very friendly and helpful which was a nice change from the staff at the Accor hotel we stayed Avignon a few days earlier.

Dear guest Thank you for sharing your comments with us following your recent stay at Mercure Promenade des Anglais. I am delighted to read that you did enjoy your stay with us, but regret the disappointment experienced with regards to the room. Your comments are important to us and will be used to monitor and improve the service provided to our guests. We do hope to have the opportunity to welcome you back to Nice in the near future. Kind Regards, Mirana RAFILIPOSON Room Division Manager

とにかく立地が良い!

お客さまの声 4.0/5

Take ファミリー - 04/09/2019 確認済みレビュー すべて

サービスは悪くないし、部屋もそこそこな広さがあるし、冷蔵庫もあって良い。アメニティーグッズは必要最小限。このホテルの売りは目の前が海という立地ではないでしょうか。

Konoike T. 様 この度は、Hôtel Mercure Nice Promenade des Anglais でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

Very good hotel by the sea

トリップアドバイザーの評価 4.0/5

Derek L Couples - 31/08/2019 トリップアドバイザー認証口コミ

Second time at this hotel. Very good in particular room with sea view. Very satisfied except, so unfortunate, that all of the receptacles have no power. Therefore, I have to use the one in the toilet to charge my phone. For the laptop, I need to take it to the front desk because the receptacle in the bathroom, for whatever reasons, it could not charge the laptop.

Dear guest, Thank you for your comment following your stay with us. It will be taken in consideration in order to help us to improve our services to serve you better in the future. Best regards, Mirana RAFILIPOSON Responsable hébergement / Room Division Manager

朝食が美味しかったです!

お客さまの声 3.5/5

匿名 ご友人 - 28/08/2019 確認済みレビュー すべて

どこに行くにも便利な場所にあり、朝食も美味しくて大体は満足でした。 ただ、16時近くに一度部屋に戻ったらまだ部屋のクリーニングがされておらず、結局その日はタオル交換だけしてもらいました。帰国日のタクシー予約も前日に予約しましたが、忘れられていた様な感じでした。言葉が分からなかったので何とも言えませんが。

Dear Yokoyama Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback about our breakfast, i will share your comment with our team and i'm sure that will be a great encouragement for all of us. about the room service, i suggest you to tell our staff that you want a ealier clean so that our maid will try best to clean your room in priority. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaonan Cui Responsable Suivi Qualité

非常に残念です

お客さまの声 1.0/5

Shima ファミリー - 25/08/2019 確認済みレビュー すべて

立地は満足ですが、ツインを予約しているのにダブルの部屋だったり、エレベーターから遠すぎて荷物を持って移動するのも大変な距離。 部屋数とフロントで対応する人数が合っていないため、オンラインチェックインの意味がない。 おまけに支払いできていないとチェックアウトでは無駄に待たされました。 ベッドもスプリングが壊れててひどい揺れでした。 もう二度と利用しません。

Dear Saeko S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Promenade des Anglais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mirana RAFILIPOSON Room DSivision Manager

リクエスト通り以上に快適なホテル

お客さまの声 4.5/5

Nora2018 ファミリー - 24/08/2019 確認済みレビュー すべて

赤ちゃん連れで事前にベビーベッドのリクエストをしてあり、部屋についたら既に設置されていて、赤ちゃん用毛布やタオル類、マットまでたくさん持ってきてくれた。朝食のサロンでもベビーチェアを貸してくれて、離乳食のコンポートまで提供してくれ、至れり尽くせりのサービスで、とても助かりありがたかった。

Dear Noriko T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Promenade des Anglais. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaonan Cui Responsable Suivi Qualité

Personal experience

トリップアドバイザーの評価 5.0/5

Stay03897813406 Solo travel - 18/08/2019 トリップアドバイザー認証口コミ

I stayed at this hotel five times just this year My average stay at this wonderful hotel is five times a year since ten years ago Every personal at the reception know me very well and we respect each other’s This time I was not happy because of the very rude lady at the reception I talked to Mr. John Jack about her, and I cancelled My reservation for October and November Sorry about that but I go to your hotel to relax and have fun and not to stand for rudeness

Dear guest, Thank you for taking your time to post your feedback. It’s a pleasure to know that you have appreciated our location and our staffs. We look forward to welcoming you back soon at Mercure Nice Promenade des Anglais. Best regards, Mirana RAFILIPOSON Responsable hébergement/Room Division Manager

Bad service

トリップアドバイザーの評価 1.0/5

ScreenAlex Couples - 23/06/2019 トリップアドバイザー認証口コミ

This Hotel has a very bad service. The people (especially the older lady) at the reception were very unpolite. Keep on with their work at their pc while talking to you. Chatting with other guest, who did not have any questions, and just let you wait. The quality of the rooms are very poor and not clean. The TV channels they offering are very limited. Have to watch the champions Leaque football matches at the hotel next door. I have filed this complain already at Accor hotel group; but there was no response at all. In general the accor hotel group is cutting in the costs at the expense of the quality. Too bad. No more Mercure Nice Promenade des Anglais for us. Alex Yap

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Promenade des Anglais. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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