メルキュールニースマルシェオフルール 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 732 件のレビュー

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説明

ホテルのその他の情報

  • ホテルには、地中海と天使の湾を望む客室をご用意しております。

  • ニース旧市街のホテルです。充実した近隣施設:各種レストラン、ショップ、観光名所。

  • 改装済みの海沿いのブティックホテルです。モダンで居心地の良い、快適なご滞在をお届けします。

  • ニースコートダジュール空港からトラムで20分です。鉄道駅から10分です。

  • ホテル周辺には3つの公共駐車場があります。Sulzer; Corvesy、 Saleya 駐車場。

当ホテルの客室

ホテル所在地

メルキュールニースマルシェオフルール

91 quai des états unis, Promenade des anglais
06300 ニース
フランス

GPS:43.695152, 7.272317

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

LE BARYTON

プロヴァンス風のパステルカラーの「Bar à Thym」は、ロゼやシャンパンをお楽しみいただける快適な空間です。賑やかなプロムナード デ ザングレから離れているため、リラクゼーションに最適で、リモートワーク用の設備も整っています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  732 件のレビュー

トリップアドバイザーの評価  4.0/5  1,151 件のレビュー

Not what we have come to expect from Mercure/Accor, but some aspects of the space and location were good.

トリップアドバイザーの評価 3.0/5

desreesan Couples - トリップアドバイザー認証口コミ

There was a shortage of staff to help us with our luggage up the entryway to the hotel. A/C repair works complete with a pail and plastic covers greeted us at reception and outside of our room, which was adjacent. The ante-room provided privacy and quiet from the hall. The room itself was spacious and tastefully decorated, although the bathroom and toilet were a bit cramped. The use of paper cups for our welcome drinks seemed off putting. The window view of our room facing the promenade was blocked by an 18 wheeler which parked right outside. The early morning pickups and drop offs of supplies woke us up in the wee hours of the morning. There was a strange intermittent, yet constant buzzing sound that kept us awake. None of the electronics on the bedside worked, including USB charging outlets, phone, and the battery of the safe conked out. We could hear the opening and shutting of the automatic doors from our room, which was on the first level facing the front. The staff couldn't do anything to address these issues, while we were there. Unfortunately, as an Accor member and for the price we paid, this was not up to scratch. We made the most of it, but we wouldn't book here again or recommend it to others.

Hello, Thank you for taking the time to share your experience. We are sincerely sorry to hear that your stay did not meet your expectations, particularly regarding the service, noise, and facilities in your room. We take your feedback very seriously. Please know that we are working on the necessary improvements, especially concerning staffing and the maintenance of our equipment. We understand how frustrating this must have been for you, and we apologize for the inconveniences caused. Your feedback is valuable and will help us enhance our services. We hope you will give us another chance in the future and that we can provide you with an experience that meets our standards. Best regards,

Great hotel for the location

トリップアドバイザーの評価 5.0/5

Jo W トリップアドバイザー認証口コミ

The location is perfect and the hotel staff are kind and helpful. I have been a few times and love it. Splash out on one of the balcony rooms that look out onto Promenade des Anglais and all tue action. And visit Frog around the corner for the best value lunch menu express

Dear guest , Thank you very much for your review! We're delighted that you enjoyed our ideal location and the friendliness of our staff. The rooms with balcony overlooking the Promenade des Anglais are indeed a real plus, and we're delighted you liked them. Thank you for your recommendation of Le Frog, it's always nice to know good local addresses. We look forward to welcoming you back on future visits!

Brilliant location

トリップアドバイザーの評価 3.0/5

Susan W トリップアドバイザー認証口コミ

The location of this hotel is excellent. It overlooks the sea and beach and was around the corner from the old town and flower markets. As the hotel is next to the Opera house, the tour bus stops outside and can be picked up from there. Being a 5 minute walk from the tram makes it easily accessible. We had a sea view/ balcony room with amazing views. However, the room was tiny. The bathroom was also very small. There was limited storage space and no drawers. There was a kettle and coffee machine but paper cups and no bottled water. We did spot a water machine in the corridor but this was by chance. To access the hotel there is flight of steps to the reception level and then no lift to the first floor . There was no help to get the cases up the stairs. The staff were all friendly and the breakfast was adequate. The hotel was clean and as I said had an excellent location. It was a good 2/3 star hotel but did not feel 4*.

Dear Guest , Thank you for your detailed comment. We are delighted that you enjoyed our ideal location, with its proximity to the beach, the old town and local amenities. The sea view from our rooms with balcony is indeed one of our highlights. We also note your comments about the size of the room and bathroom, and the lack of an elevator on the second floor. We apologize for the inconvenience and your suggestions will help us to improve our services. We will look into the points mentioned, including baggage handling and in-room facilities. Thank you again for your constructive feedback! We look forward to welcoming you back and making your next stay even more enjoyable.

Great location, great service.

トリップアドバイザーの評価 3.0/5

Daydream28597957533 トリップアドバイザー認証口コミ

Hotel is in great location and opposite a beach club which offers a discount for hotel guests. The hotel does not have a lift which is not a big issue as it only has 1 floor. Th rooms are very small with little room to move around the bed. We had a room with a balcony which was great s it allowed an area to escape to from the small room. The size of the bathroom is very small, similar to the size of a cruise ship bathroom. The breakfast area was located on a lower level floor and the food area always had bugs, small bugs flying around the food please be careful. and during my stay I did actually get sick so be careful. The staff were always very friendly and polite. I would pick this hotel because of its location only, its right next to the old town. I note most rooms in Nice are small in size.

Dear Guest, Thank you for taking the time to share your experience at our hotel. We truly appreciate your kind words about our location and the service provided by our friendly staff. It’s wonderful to hear that you enjoyed the proximity to the beach club and the charm of the old town. We sincerely apologize for the issues you encountered during your stay, particularly regarding the size of the rooms and the bathroom. Our hotel is indeed cozy, and we strive to make the most of our space. We're glad you found the balcony to be a pleasant escape. Your feedback regarding the breakfast area is concerning, and we appreciate you bringing this to our attention. We take cleanliness very seriously, and we will address this issue with our team to ensure that all areas are maintained to the highest standards. We are sorry to hear that you became ill during your stay and hope you are feeling better. Your health and comfort are our top priorities. Thank you once again for your valuable feedback. We hope to welcome you back in the future, and we’ll do our best to provide you with an even better experience. Best regards, Romain HUISSE General Manager

2024 Summer Trip

トリップアドバイザーの評価 1.0/5

agcesa トリップアドバイザー認証口コミ

The only positive thing to say about this "Hotel" is location. It is close to the beach, restaurant, it is in the promenade des anglais. The room we had with ocean view was VERY small, so small it was almost impossible to walk from the bathroom to the balcony. The bathroom also very small with a broken shower, liking every where. There was amenities only the first day we stay, after that nothing was refurbished for the next 3 days. The AC barely worked. They have set at a temperature to only cool off the room but this was not even enough to get a decent rest at night. The hair dryer never worked and when complain about it they insisted it does. When asked to borrow a real one, they wanted to charge us a deposit for it, despiste the fact there was not a functional one in the room. When asked to switch rooms, they only said " sure, will let you know later and later never came. This was also the case for the other 2 rooms we rented for my friends. One of my friend asked for a coffee maker, just like other rooms had. The answer was "sorry, we have no more". The service was VERY bad in this hotel. So I suggest you spend a little more monet and stay elsewhere. They don't care at all about the customers. I wish I could give them a zero as a review, this what they really rate.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 170 件のレビュー 9/10 朝食
  • 165 件のレビュー 2.7/10 設備
  • 45 件のレビュー 4.9/10 料理

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