노보텔 스위트 빈 시티 도나우 4성

고객 평점 (ALL 평가) 4.5/5 1,534 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 스위트 빈 시티 도나우 - Image 1
노보텔 스위트 빈 시티 도나우 - Image 2
노보텔 스위트 빈 시티 도나우 - Image 3
노보텔 스위트 빈 시티 도나우 - Image 4
Radingerstrasse 2, 1020 빈, 오스트리아

호텔설명

호텔 추가 정보

  • 넓은 스위트(30m²)

  • 푸른 정원이 내려다보이는 조용한 테라스에서 조식

  • 만 16세 이하의 어린이는 부모의 객실에서 무료로 숙박할 수 있습니다

  • 도심과 연결된 지하철 및 프라터까지 도보로 갈 수 있는 거리

  • Boutique Gourmande 바는 연중무휴 24시간 운영합니다.

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호텔 위치

노보텔 스위트 빈 시티 도나우

Radingerstrasse 2
1020 빈
오스트리아

GPS:48.224321, 16.398868

전화
팩스 +43 1 24588188

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • Wi-Fi
  • 에어컨
  • 조식
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  • 100% 금연 호텔

BAR

안락 의자에 앉아 편안히 쉬면서 5개 대륙으로 상상 여행을 떠나 보세요. 65가지가 넘는 다양한 음료를 즐기며 여행의 여유로움을 한층 더 만끽하실 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,534 리뷰

TripAdvisor 평가  4.0/5  2,153 리뷰

2023으뜸 시설

위치와 객실이 좋음

고객 평점 4.0/5

이장훈 가족 - 전체(All) 통지 확인

호텔의 위치가 조용하고 지하철을 이용하기 아주 좋은 위치에 있습니다. 객실의 크기도 넓고 전자레인지 및 여러 편의시설이 잘 구비되어 있습니다. 하지만 Bar가 호텔의 수준에 비해서 너무 나쁘네요.

안녕하세요. Novotel Suites Wien City Donau를(을) 방문해주셔서 감사합니다. 호텔의 위치에 대해 높이 평가해 주신 점 감사합니다. 저희 호텔은 Vorgartenstraße 지하철역이 단 100m 거리에 있어 시내 중심가로의 이동이 매우 용이합니다. 또한, 객실의 넓은 공간과 편의 시설이 만족스러우셨다니 매우 기쁘게 생각합니다. 저희 호텔의 모든 객실은 30m²의 넓은 면적을 자랑하며, 편안한 숙박을 위한 다양한 편의시설을 갖추고 있습니다. 그러나 바 서비스에 대해 만족스럽지 못한 경험을 하셨다는 점에 대해 진심으로 사과드립니다. 웰컴 드링크 서비스 제공 과정에서 불편을 겪으셨다는 점에 대해 인지하였으며, 앞으로 더 나은 서비스를 제공하기 위해 노력하겠습니다. 소중한 의견 감사합니다. 부디 빈에서 편안한 여행 되셨길 바랍니다. 다음에 기회가 된다면 다시 뵐 수 있기를 기대하겠습니다. 감사합니다. Markus Koller, Cluster General Manager

Never go back to Novotel suites Wein city

트립어드바이저 평점 2.0/5

kohj431 가족 - TripAdvisor 인증 리뷰

We were checked in to a room 201, we found urine not flush and spitting on the basin. The beds, hair dryer, everywhere full of dust. We took photo and told the reception. The reception guy said impossible but he immediately changed our room to 220. This room also full of dust, we need to clean it before we could stay here for 4 nights. We dont feel safe here, could not sleep well. The bathroom, toilet were all japanese type, not wheelchhair friendly. The surrounding of thus hotel has 3 supermarkets walking distance 8 mins, a cafe opp hotel, nearby was school of 4 campus. Nothing much here. We will never go back to this hotel again

Dear Guest, Thank you for taking the time to share your concerns with us. We are deeply concerned to read about the issues you encountered during your stay at our hotel. Cleanliness and comfort are top priorities for us, and it is clear that we fell short in your case. We sincerely apologize for the discomfort this caused you and want to assure you that we will be addressing this with our housekeeping team to ensure that our high standards are upheld consistently. In addition, we understand the importance of feeling safe and having a restful night's sleep, and we regret that we did not provide that for you. While our bathrooms are designed to meet a variety of needs, we apologize if they did not meet your specific requirements and for any inconvenience this may have caused. Finally, we recognize that the environment of our hotel is a crucial aspect of your stay. We strive to offer a peaceful and convenient stay, and while we are only a 10 minute ride from the city centre and all its attractions, we are sorry to hear that our location did not enhance your experience with us. We hope that you will consider giving us another opportunity to prove the high standards of hospitality we are known for. Kind regards, Markus Koller, Cluster General Manager

Peaceful and harmonious stay

트립어드바이저 평점 4.0/5

RASHMIRANJAN M Couples - TripAdvisor 인증 리뷰

Good location , peaceful surroundings , accessible to most attractions , safe zones and friendly staff at the property. Train station close by . Public transport short distance from the hotel and taxis plying at regular intervals. Slightly away from the noisy downtown

Dear Rashmiranjan, Thank you for providing us with your feedback. We are delighted that you appreciated our convenient location, the tranquil surroundings, and the easy access to attractions and public transport. It is also wonderful to hear that you felt safe during your stay and appreciated our friendly staff. We hope to see you again on your next visit to Vienna. With very best wishes, Markus Koller, Cluster General Manager

Spacious modern rooms but underwhelming staff and food

트립어드바이저 평점 3.0/5

SK1212000 비즈니스 - TripAdvisor 인증 리뷰

flabbergasted by this place and doubt i will ever return. First, just as i arrived all the elevators went out of commission and assigned a room on the 7th floor. No proper update provided on when they would be fixed and went from in the next hour to later that night to now it’s next week! LOL. Happy to get some more daily steps in but the apathy from the staff is frustrating. No effort made to accommodate guests in any way. And really? a supposed 4 star hotel in the center of vienna with 9 floors can’t have a working elevator for more than a week? Looks like they also had a cable and phone outage (or may be i am the only one that flagged, i don’t know) and when i mentioned to the front desk twice, they didn’t know why or do anything about it 🤷‍♂️ But front desk agent offered free breakfast for the last three days of my stay when i mentioned things were still not working the following day. The phone still doesn’t work and also no instructions anywhere on how to reach the front desk or any other part of the hotel. Next, quite the underwhelming breakfast. fairly small selection which is fine but stale croissants and rolls are certianly a let down when visiting Austria :( Lastly, is it normal for a 4 star international hotel chain in Vienna to have just BBC news as the only english speaking TV channel available but 8 Arabic channels across news, sports, entertainment?

Dear Guest, Thank you for taking the time to share your candid feedback. We are pleased to hear that you found our rooms to be spacious and modern, as we strive to provide comfortable accommodations for all our guests. However, we regret to hear of the challenges you encountered. Please rest assured that such incidents are rare and we always aim to resolve any issues as swiftly as possible. Concerning the breakfast offerings, we take your comments seriously and will revisit our selection to ensure a variety of fresh options that reflect the high standards we aim to uphold. The well-being and satisfaction of our guests are our top priorities, and we apologize for any inconvenience you may have experienced. We are committed to providing our guests with the highest level of service and will take your feedback into account as we continuously seek to improve. We would like to welcome you back for an improved visit in the future. Best regards, Markus Koller, Cluster General Manager

Location couldn’t be better. Great rooms

트립어드바이저 평점 5.0/5

FilipposCy 가족 - TripAdvisor 인증 리뷰

Location couldn’t be better. It was near the metro station on the red line, with an amazing connection to all important sites in the centre and beyond. Rooms were very comfortable and clean when we first walked in, but during our 5 days stay the in between cleaning was not the best.

Dear Filippos, Thank you for taking the time to share your experience with us. It is delightful to hear that you found our location to be ideal and our rooms both comfortable and clean upon your arrival. Our proximity to the metro station is indeed one of the aspects our guests find most convenient for exploring the city. We regret to hear that our housekeeping services did not meet your expectations throughout your stay. While we ensure daily housekeeping, we will take your comments into account as we continually strive to meet our guests' needs and expectations. Thank you for choosing Novotel Suites Wien City Donau for your visit to Vienna. Your comfort and satisfaction are our top priorities, and we cherish the opportunity to provide a memorable experience. We hope to see you again on your next visit to Vienna. With very best wishes, Markus Koller, Cluster General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,367 리뷰 9.3/10 위치
  • 1,664 리뷰 8.5/10 객실
  • 1,043 리뷰 7.8/10 서비스
  • 33 리뷰 7.7/10 인터넷 가격
  • 1,060 리뷰 8.7/10 안락함
  • 806 리뷰 7.4/10 조식
  • 716 리뷰 8.2/10 청결도
  • 282 리뷰 4.8/10 가격 대비 가치

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.