Novotel Лондон Выставочный Центр Эксель 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 556

Гарантия
лучшей цены
Novotel Лондон Выставочный Центр Эксель - Image 1
Novotel Лондон Выставочный Центр Эксель - Image 2
Novotel Лондон Выставочный Центр Эксель - Image 3
Novotel Лондон Выставочный Центр Эксель - Image 4
Western Gateway, Royal Victoria Dock, E16 1AA ЛОНДОН, Великобритания

Описание

Особенности отеля

  • Расположен напротив выставочного центра ExCel

  • 3 минуты пешком до станции метро Royal Victoria

  • Вкусные блюда и изысканная обстановка

  • Универсальные конференц-залы

  • Бесплатный доступ в Интернет во всех номерах

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Расположение отеля

Novotel Лондон Выставочный Центр Эксель

Western Gateway, Royal Victoria Dock
E16 1AA ЛОНДОН
Великобритания

GPS:51.507933906029066, 0.0232424366007321

Телефон
Факс +44 20 7540 9710

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

UPPER DECK RESTAURANT

Насладитесь изысканной кухней в Novotel. Попробуйте разнообразные напитки и блюда местной и международной кухни в уютной непринужденной обстановке. В Novotel вас всегда ждет нечто особенное.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 556

Рейтинг TripAdvisor  4.0/5  Отзывов: 3 411

Сертификат качества 2024

Mixed. OK if you get the right room and a good price!

Примечание: Tripadvisor 3.0/5

elle26000 Реальные отзывы TripAdvisor

Comfortable bed, nice spacious family room. Generally quiet. BUT... 7th room under the fitness area = boom of someone on a treadmill until 10pm, starting again at 6am. Sort out your acoustic flooring please... No information about breakfast, indeed very little information about anything in the room and hard to find on the website... So we opted to skip breakfast as it wasn't included in our rate. Good to have a nice late 12noon check out though! Fitness suite is odd. Lockers and a single shower... But the shower is open to the locker area so no privacy, no bench... So how they expect you to change in there?! V odd. Thankfully it was empty when I went. Also the steam room wasn't working, and there was no sign or warning at reception about this. You have to call reception for a bath/shower mat! Weird electric obscuring glass between shower and bed. Your can still clearly see someone's silhouette so if you were hoping for privacy you wouldn't get it! Second bed in a family room made up as a double...odd decision. We called and asked for it to be made into two singles. After an age they brought some extra bedding, but didn't offer to split the beds and remake it.

Dear elle26000, Thank you for taking the time to share your detailed feedback about your recent stay with us. We are pleased to hear that you enjoyed the comfortable bed, spacious family room, and the convenience of our late check-out. We sincerely apologise for the challenges you experienced during your visit. In regards to the noise from the fitness area, we regret the inconvenience this caused. We are aware of this issue and are actively working on improvements to minimise its impact on guest comfort. Regarding the information in your room, as a Green Key-certified hotel, we have moved most of our guest information to a QR code accessible through the in-room TV. This includes details about breakfast and the option to request extra amenities without needing to call reception. We aim to provide a sustainable and seamless experience for our guests. For the steam room and sauna, these are on a timer for safety and energy efficiency reasons, and guests are required to request for them to be turned on in advance. We apologise for any inconvenience caused by this. Once again, we thank you for your feedback and assure you that we are taking steps to improve these aspects of our service. We look forward to welcoming you back in the future for an even better experience. Best regards, Aurelija Revuckaite Guest Experience Manager Novotel London ExCeL

Excellent, and special

Примечание: Tripadvisor 5.0/5

Clare W Реальные отзывы TripAdvisor

Excellent. Great location on the water, with fresh air and no major road nearby, so very quiet. Bed comfy, room spacious, excellent cleanliness. I like all Novotels for their good standard, but this one is particularly lovely - only 15 mins from Tottenham Court Road on the Elizabeth line, and the waterside location is so special. This was my third visit, and I'll be back.

Dear clarew692, Thank you for your glowing review and for sharing your experience with us! We are thrilled to hear that you enjoyed the tranquil waterside location, spacious and comfortable rooms, and excellent cleanliness. It’s wonderful to know that our peaceful setting and accessibility to central London via the Elizabeth Line made your stay even more special. We truly appreciate your loyalty and are delighted that this was your third visit with us. Your kind words about our hotel being "particularly lovely" mean a lot to our team, and we look forward to welcoming you back for another memorable stay in the near future! Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Great Hotel

Примечание: Tripadvisor 5.0/5

James E Реальные отзывы TripAdvisor

The hotel is easy to find and travel to. It is close to the train stations and Excel Exhibition Centre! Very lovely hotel with very nice and polite staff. They were very helpful and useful. The rooms were very clean and tidy and smelt very fresh. Would 100% recommend. 10/10

Hey M2003NJjamese, Thank you for your kind words and for taking the time to share your experience! I'm delighted to hear that you enjoyed your stay and found our location convenient, our rooms fresh and clean, and our staff helpful and polite. Your recommendation and perfect score mean a lot to us, and it's great to know we could contribute to a memorable visit. We look forward to welcoming you back to the hotel whenever you're visiting the area again! Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Very close to ExCel

Примечание: Tripadvisor 4.0/5

David B Реальные отзывы TripAdvisor

The location is perfect if you attend an event at ExCel - it's within easy walking distance, and so is Custom House DLR Station. My room was large and comfortable. Breakfast was very simple. Not what you'd expect at a four-star hotel. Dinner was quite good. The front desk and restaurant staff did their job but were neither really friendly or professional. Most of them didn't look very motivated.

Dear davidbE7626JD, Thank you for taking the time to share your feedback. We’re pleased to hear that our location was convenient for your visit to the ExCeL, and that you found your room spacious and comfortable. Your comments regarding breakfast and staff service are important to us. We strive to deliver a welcoming and high-quality experience, so we're sorry to hear that certain areas did not meet your expectations. We’ll share your feedback with the team to help us improve the breakfast offering and staff motivation, ensuring a more positive atmosphere for our guests. Thank you again for your valuable insights, and we hope to welcome you back in the future. Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Lovely friendly hotel with professional staff.

Примечание: Tripadvisor 5.0/5

helen l Реальные отзывы TripAdvisor

Even was a wonderful server, and food was spectacular. Best salmon I’ve ever had. I have stayed before and the pillow situation isn’t much better - just friendly feedback - they are lumpy and hard. We need that little bit of comfort in a strange sleeping environment. But I can’t knock the rest of the hotel Staff are wonderful!

Hey helenIQ7856VP, Thank you for your lovely review and for your continued support! We’re thrilled to hear that our team, especially Eban, made your experience memorable, and we're delighted you enjoyed the salmon. We appreciate your feedback on the pillows, and we're sorry they didn’t meet your comfort needs. Your comments are invaluable to us, and we’ll certainly take them into account as we continuously work to improve our guests' experience. Looking forward to welcoming you back for another fantastic stay! Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

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Другие интернет-пользователи оценили наш отель

  • 1 273 Отзывов 9.1/10 Расположение
  • 1 775 Отзывов 6.7/10 Номер
  • 1 517 Отзывов 7.6/10 Сервис
  • 36 Отзывов 4.3/10 Интернет
  • 807 Отзывов 6.2/10 Чистота
  • 637 Отзывов 6.9/10 Завтрак
  • 371 Отзывов 6/10 Еда
  • 357 Отзывов 5.1/10 Соотношение цены и качества

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