Novotel Лондон Гринвич 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 288

Гарантия
лучшей цены
Novotel Лондон Гринвич - Image 1
Novotel Лондон Гринвич - Image 2
Novotel Лондон Гринвич - Image 3
Novotel Лондон Гринвич - Image 4
173-185 Greenwich High Road, SE108JA ЛОНДОН, Великобритания

Описание

Особенности отеля

  • Поезда до центра Лондона

  • Family rooms with extra sofa beds

  • Охраняемая автостоянка на территории

  • Fully-equipped gym and sauna

  • Удобно добираться до Канари Уорф и арены О2

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Расположение отеля

Novotel Лондон Гринвич

173-185 Greenwich High Road
SE108JA ЛОНДОН
Великобритания

GPS:51.477798, -0.013504

Телефон
Факс +44 20 8312 6810

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

MEAN TIME bar & kitchen

Насладитесь изысканной кухней в Novotel. Попробуйте разнообразные напитки и блюда местной и международной кухни в уютной непринужденной обстановке. В Novotel вас всегда ждет нечто особенное.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 1 288

Рейтинг TripAdvisor  4.3/5  Отзывов: 3 245

Сертификат качества 2025

Lovely outing

Примечание: Tripadvisor 4.0/5

Voyage21893143669 Реальные отзывы TripAdvisor

The afternoon tea at Greenwich Novotel / Mean Time was great, tasty food and a nice selection of teas with good value. Manju is a very attentive server and we had a lovely time with family there.

Dear Guest, Thank you for your kind words. We’re delighted to hear that you enjoyed your afternoon tea with your family and appreciated the selection of teas and tasty food. Manju will be thrilled to know that her attentiveness made your experience even more enjoyable. We hope to welcome you back for another lovely visit soon. Kind regards, The Hotel Management Team

Family Christmas get together

Примечание: Tripadvisor 5.0/5

marymX230QE Реальные отзывы TripAdvisor

We were really pleased by our experience at the Novotel this Christmas and boxing day. As a large family, we wanted to transfer the strain of catering for such large numbers of people elsewhere, so hired out a large room for 2 days at the Novotel Greenwich, where we could chill out, open our gifts and interact with each other in a relaxed setting. We asked in advance whether the room could be suitably decorated, which the hotel said it could. They also allowed us to bring our own decorations to add, if we so wished, but when we walked into the room, we were generally delighted by the lovely decorations they already put in place. We were also pleased with the wonderful buffet spread that the hotel provided, which was filled with a variety of favourite hot and cold dishes. We were even given the opportunity to make menu suggestions, which were taken into account. The staff who served us on the day and whom liaised with us prior to Christmas ie Solace Squire were amazingly patient and amenable, with nothing being too much trouble. They really aimed to please and so far as it was possible, to put in place most of our requirements. As a large group, we felt listened to and heard and we were delighted how far the staff were prepared to go to ensure we had a smooth, restful and peaceful Christmas. At one point father Christmas turned up also and handed out little gifts to us all, which was a lovely touch. We cannot thank Solace and her manager in the waistcoat (sorry can't recall his name), and her team enough for how they made our Christmas 2025 a year to remember!! We would definitely recommend this hotel to anyone looking for a relaxed atmosphere and good hospitality. We certainly felt welcomed and cherished and would be happy to come again. If we had anything to criticise it would be the heating breaking down in the hired room, but the staff readily sorted this out with extra heating, which soon resorted to a comfortable space. Thanks again team Solace!

Dear Guest, Thank you sincerely for such a wonderful and detailed review. We are truly delighted to read how memorable your family Christmas and Boxing Day celebration was with us at Novotel Greenwich. It’s great to know that the room setup, decorations, and buffet met your expectations and helped create the relaxed, festive atmosphere you were hoping for. We’re especially pleased that you felt listened to throughout the planning process — that’s exactly how it should be, particularly for a gathering as important as a family Christmas. Your kind words about Solace are very much appreciated and have been shared with her and the team. She, along with her manager and colleagues, will be extremely proud to know they helped make your Christmas 2025 so special. The surprise visit from Father Christmas is a lovely memory to hear about and one we’re glad you enjoyed. Thank you as well for your understanding regarding the temporary heating issue. We’re pleased the team was able to resolve it quickly and keep the space comfortable. It truly means a lot to hear that you felt welcomed and cherished — that is the spirit we aim to offer every guest. We would be delighted to welcome you and your family back again in the future. Warm regards, The Hotel Management Team

Excellent customer service

Примечание: Tripadvisor 5.0/5

Usha G Реальные отзывы TripAdvisor

It was wonderful Christmas evening Thank you Dinesh for your effort and service you made us happy. It been great evening.

Dear Guest, Thank you very much for your kind words. We are delighted to know that you had a wonderful Christmas evening with us and that Dinesh made such a positive impact on your experience. Your appreciation has been shared with Dinesh and the team, and it truly means a lot to us. Moments like these are exactly what we strive to create for our guests. We hope to welcome you back again soon for another great experience. Kind regards, The Hotel Management Team

Poor room, cleanliness and things broken

Примечание: Tripadvisor 2.0/5

Simon W Реальные отзывы TripAdvisor

Having stayed here previously on many occasions we booked again for our regular visit to the O2. Previous visits have all been good but this year was very poor. The cleanliness in the room was below standard, there was a poor selection of coffee, tea and no bottled water (£189 per night) which we expected. No toilet roll in the room, the sink leaked when you tried to take the plug out and the shower floor was dirty and the shower itself rusty. Location for Greenwich is good, access to the railway perfect. However, when we raised this during checkout with the lady on reception she was apologetic, took out email address and said she would be in contact. We have heard nothing, Novotel is a good brand but the standard in Greenwich has gone down a great deal and for the price does not offer good value. A simple email would have made this email end differently but very disappointing stay.

Dear Simon, Thank you for taking the time to share your feedback and for choosing to stay with us again. We are very sorry to hear that your recent experience did not meet the standards you have come to expect from Novotel, particularly regarding room cleanliness, maintenance, and amenities. Please accept our sincere apologies for the inconvenience caused. We are especially sorry that you did not receive a follow-up after raising your concerns at check-out. Unfortunately, due to an exceptionally busy week at the hotel, we were unable to get back to you as promptly as we should have, and we regret this lapse in communication. Your comments have been shared with the relevant teams, as this is not the level of service or quality we aim to provide. We truly value your loyalty and your previous positive experiences with us make this feedback even more important. We would very much appreciate the opportunity to discuss this matter further. If you could please contact us directly by email at h3476-fo@accor.com, we will ensure your concerns are addressed properly. Thank you again for your honest feedback, and we hope to have the chance to restore your confidence in us in the future. Thank you Athulya Novotel London Greenwich

Nice experience

Примечание: Tripadvisor 5.0/5

Shadi S Реальные отзывы TripAdvisor

Very fantastic staff Nice location I had the best experience with Astha She is very friendly and helpful. The staff are amazing Thank you Astha

Dear Guest, Thank you so much for your kind words and wonderful feedback! We’re delighted to hear that you had such a fantastic experience and enjoyed our location and service. A special thank you for recognizing Aastha — we’ll be sure to share your compliments with her. She’ll be thrilled to know she made your visit memorable. We truly appreciate your support and look forward to welcoming you again soon! Warm regards, Athulya Front Office Team Leader Novotel London Greenwich

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Другие интернет-пользователи оценили наш отель

  • 1 461 Отзывов 9.3/10 Расположение
  • 1 710 Отзывов 5.5/10 Номер
  • 1 331 Отзывов 8.2/10 Сервис
  • 32 Отзывов 7.4/10 Интернет
  • 755 Отзывов 8.1/10 Завтрак
  • 724 Отзывов 5/10 Чистота
  • 5 Отзывов 10/10 Устойчивое развитие

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