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ibis Leeds Centre Marlborough Street oteli 2 yıldız

Avis müşterileri puanı 4.3/5 4.118 görüş

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ibis Leeds Centre Marlborough Street
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+ 6 Hizmetler

Otel ekstraları

  • Close proximity to popular Leeds Trinity shopping centre

  • Central location, with plenty of nearby transport links

  • Hotel amenities include free Wi-Fi and access to a computer

  • Fogg's Restaurant serves a choice of international cuisine

  • Nearby landmarks include Leeds Town Hall & Leeds City Museum

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelde ve yakınındaki hizmetler

Check in başlangıç saati: 14h00

Check out bitiş saati: 12h00

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Hizmetler ve pratik bilgiler
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  • Hareketlilik imkanı kısıtlı kişiler için erişilebilirlik
  • Evcil hayvanlar kabul edilir Ücretli hizmetler
  • %100 sigara içilmeyen otel
  • Otelde konuşulan diller
  • Resepsiyon günün 24 saati açıktır
  • Otele erken giriş / Otelden geç çıkış Ücretli hizmetler
  • Ayakkabı cilalama makinesi
Yiyecek-içecek
  • Kahvaltı Ücretli hizmetler
  • 1 Restoran
  • 1 Bar
İş hizmetleri
  • Fotokopi/baskı hizmeti mevcuttur Ücretli hizmetler

Otelin konumu

ibis Leeds Centre Marlborough Street

Marlborough Street 23
LS1 4PB leeds
unıted kıngdom

Tel: +441133969000

Faks: (+44)113/2204110

Check in başlangıç saati: 14h00

Check out bitiş saati: 12h00

  • LEEDS CENTRE : 

  • Uçakla

    LEEDS BRADFORD 12,23km / 7,6 mil mesafede

  • Uçakla

    MANCHESTER INT'L AIRPORT 32,18km / 20 mil mesafede

  • Arabayla

    M1/JUNCTION 43 20km / 12,43 mil mesafede

  • Trenle

    LEEDS STATION 1,6km / 0,99 mil mesafede

GPS :53.79861, -1.56052

Konaklama olanaklarımız

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Restoranlarımız ve barlarımız

FOGG'S

Mutfak türü: Uluslararası mutfak

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

  • Pazartesi -
  • Salı -
  • Çarşamba -
  • Perşembe -
  • Cuma -
  • Cumartesi -
  • Pazar -

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Sözleşmeye bağlı olmayan fotoğraf


ibis Leeds Centre Marlborough Street oteli için konuklarımızın yorumları

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Daha fazla bilgi edinin

ALL Puanlama 4.3/5

4.118 görüş

tripadvisor

TripAdvisor Derecesi 4.0/5

1.538 görüş

Dissapointed

Tripadvisor puanı 2.0/5

marlenedawson03 29/10/2020 TripAdvisor onaylı yorum

Never slept the two nights i was there due to other guests making a noise nothing was done about it at the time. Changed room after first night but things were the same. Something should have been done at the time.

Dear marlenedawson03, Thank you for taking the time to tell us about your experience at the ibis Leeds Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard Duty Manager

Overnight stay.j

Tripadvisor puanı 4.0/5

_Reet_188 29/02/2020 TripAdvisor onaylı yorum

Very welcoming staff on arrival and at the bar where we had a snack lunch. Again in the evening and at breakfast the next morning. Room adequate for overnight stay and clean.Not in the best area but no trouble with noise at night.

Dear _Reet_188, Thank you for sharing your experience of your stay at Ibis Leeds centre I am so pleased to read that you liked the hotel, rooms, helpful staff and our great value. I have noticed that we have let you down on certain areas and this is so unusual for us. Please be assured that I am addressing these issues. I do hope we can welcome you back in the future. Kind regards, Richard Lancaster

City centre hotel

Tripadvisor puanı 4.0/5

bobI6984NR Business - 26/01/2020 TripAdvisor onaylı yorum

This was a last minute planned stay due to a change of itinerary. The hotel is high rise, modern, no car park of it's own and has a restaurant menu with a reasonable choice of available dishes. My room faced the adjacent motorway so was too noisy to have the window open and the room was a bit hot and stuffy as a result. There is a reasonably priced public car park opposite but crossing the busy and wide road is somewhat dangerous as there is no available direct pedestrian crossing point to the hotel. At breakfast there was no almond milk alternative to the dreadful soya milk a feature enjoyed without having to ask for it at other Ibis properties. For those of us who are dairy intolerant this is a major issue and I understand that Almond milk appears on the list if items that should be freely available at all Ibis hotels.

Dear bobI6984NR, Thank you so much for your very kind review score. We are sorry to learn that our breakfast options were not to your expectations and we will certainly look into introducing almond milk to our menu. We hope you will trust us and consider visiting us in future, and please, do not hesitate to let us know of any (dietary) requirements prior to your stays in future. Looking forward to welcome you back soon. Kind regards, Carla Amorim Assistant General Manager

Very neat, accomodating, efficient and hospitality.

Tripadvisor puanı 4.0/5

tjindabawa 22/01/2020 TripAdvisor onaylı yorum

very friendly, quick response to every request. i suggest you include number to call reception, kitchen or bar in each room for easy communication. also a copy of all MENU to be keep in each room, so that no need to come down to request what you want to eat at lunch time or dinner.

Dear Tjindabawa, Thank you very much for taking to time to tell us about your experience. I am pleased that you enjoyed your stay with us. We have recently introduced new information cards to our rooms in hope to better help ease the Hotel information to our guests. Once again, thank you for sharing your experience and looking forward to welcome you back soon. kind regards, Carla Amorim Assistant General Manager

It’s ok

Tripadvisor puanı 4.0/5

Jimboo1 Family - 07/01/2020 TripAdvisor onaylı yorum

All good but evening meal disappointing- spaghetti bolognaise was flavourless . The car Park, over the road is bad with machines not working and no cameras. Our catalytic converter was cut off and stolen.

Dear Jimboo1, We are so pleased that you choose us for your stay in Leeds and thank you for taking the time to write a review about it! We really appreciate your kind words. I am sorry to hear that you where left feeling disappointed by your meal and have passed this on to the chief. I am also saddened to hear about the problems you experienced with the parking, if their is anything we can do to support you with this please do not hesitate to contact me at the hotel. I hope despite this indecent we can continue to look after you for any more stays in the future. Kind regards, Richard Lancaster Duty Manager

Good stay - great breakfast

Tripadvisor puanı 5.0/5

HarteSmith Solo travel - 18/12/2019 TripAdvisor onaylı yorum

Central location - close to Leeds General Hospital which i was visiting. Spacious rooms. Great shower. Good breakfast - i loved the Godminster cheddar . Staff were friendly and helpful. Would recommend

Thank you for your amazing 5 stars review HarteSmith! We're so pleased to read you had a fantastic time with us, enjoying both our bedroom setup and full hearty English Breakfast. I am pleased our location was also convenient for your visit to Leeds. Hope to see you again soon! Kind regards, Richard Lancaster

A great place to stay to sample the delights of Leeds

Tripadvisor puanı 4.0/5

Summitteer Family - 16/12/2019 TripAdvisor onaylı yorum

Very efficient check-in on arrival. Very clean room with all the essentials. Space a little tight with one bed very close to the door. All in all a pleasant experience for a full on couple of days in Leeds.

Dear Summitteer, Many thanks for taking the time to write a review. I am happy to see that you enjoyed your stay with us in our hotel and that you found it a pleasant couple of days visit. It is always a pleasure to see such a positive review that reflects our hard work. We look forward to welcoming you back again soon. Kind regards, Richard Lancaster

Charge to leave luggage!

Tripadvisor puanı 3.0/5

EnglandNorth Couples - 10/12/2019 TripAdvisor onaylı yorum

£2 Charge to leave small overnight bag 4 hours! Never experienced that before. Marred an otherwise reasonable stay. Location further from centre than we expected. Room clean. Staff friendly. Plenty of hot water.

Dear EnglandNorth, Thank you for taking the time to share your experience with us. We are sorry to hear that some aspects of hotels facilities where not to your liking and that or location was further away from the centre then you expected, but we are pleased to know that despite being disappointed with it you have enjoyed our friendly welcoming staff, clean and functional rooms. We hope you will change your mind in future so we can welcome you back. Kind regards Richard Lancaster

AVERAGE STAY

Tripadvisor puanı 3.0/5

andym5592014 Couples - 08/12/2019 TripAdvisor onaylı yorum

The room was cold as the window was left open during a very cold day. I have previously reported this fact on other stays yet nothing is done to rectify this fact. The air conditioning gave out very little heat even thought I vacated the room for 5 hours. It was barely warm on my return. The bathroom sink plug hole gave off a terrible stench but this is typical of all Ibis hotels. The tap was stiff and is in need of servicing. It is a pity that only plastic glasses are allowed to be taken to the room. I have been staying at Ibis hotels for over 30 years and over the last couple of years, the quality has slowly deteriorated and I now even prefer Travelodge and Premier Inn. If I wasn't a Le Club member I would think twice about Ibis being my first choice.

Dear andym5592014 Thank you for taking the opportunity to provide us with your thoughts on your recent visit to Ibis Leeds centre. I am disappointed to read as one of our regular guests you visit was not up to our usual standards, I have taken the information in this review and passed it on to our maintenance team to address some of the key points raised. I would also like the opportunity on your next visit to talk with you direct or with one of our management team on how we can improve you visits to the hotel and address some of the issues you feel have deteriorated during you time with us. I look forward to hearing from you on your next visit. Kind regards Richard Lancaster

Good service

Tripadvisor puanı 4.0/5

Bookham Business - 14/11/2019 TripAdvisor onaylı yorum

A well managed hotel. It's plus points are the polite and courteous staff, a very clean and well appointed and I had a very good evening meal in the bar. Not so close to the city centre but very good value.

Dear Bookham, Thanks for the kind feedback regarding your stay with us. Its always nice to get some nice feedback from guests and I'm sure the team will be very happy to hear your kind comments. We always aim to give our guests a good value stay with friendly and professional team available throughout your stay and clean and modern facilities. We are looking forward to seeing you again in the near future. Kind regards, Richard Lancaster

great place to stay when in Leeds

Tripadvisor puanı 5.0/5

Nigel J Couples - 06/11/2019 TripAdvisor onaylı yorum

Another welcomming stay with Ibis in Leeds Hotel a short walk (10 -15 min) from city centre and train station All stafff welcoming and helpful and have never had any issues . Rooms are basic but clean warm and modern Comming to Leeds and dont want to pay silly prices this is the place to come

Dear Nigel J, Thank you for your kind and satisfying 5* review of your visit to Ibis Leeds Centre. I am happy to see you enjoyed the benefits of our location, warm and welcoming staff and clean and modern facilities all offered at a great fair prices. I hope with this in mind we are now your first choice when coming back to Leeds or booking a hotel in the future. Kind regards, Richard Lancaster

Leeds Welcome

Tripadvisor puanı 4.0/5

814Donal Solo travel - 06/10/2019 TripAdvisor onaylı yorum

Ibis Leeds very convenient for 2 night stay. Staff welcoming and efficient. Hotel v well situated for access to public transport and is on Airport Bus route. Within easy walking distance from centre city.

Dear 814Donal, Thank you so much for taking the time to share your feedback. I am pleased to see you enjoyed your stay and appreciate the comments regarding the team and our location. We do hope to welcome you back soon on your next trip to Leeds Kind regards, Richard Lancaster Duty Manager

excellent price per quality per location balance

Tripadvisor puanı 4.0/5

Mauro67_Italy Business - 06/09/2019 TripAdvisor onaylı yorum

Clean / IBIS style / speed enough wifi connection / not expensive / good location (walking distance from city center and, public parking, pay and display, 7,5UK£ / night ) I will definetly come back...

Dear Mauro67_Italy, Thank You for your very kind review of ibis Leeds Centre, We are all very pleased you had such a good stay with us and enjoyed our good location. We do hope to welcome you back very soon. Kind regards, Richard Lancaster Duty Manager

Home from Home in an Ideal Location

Tripadvisor puanı 5.0/5

RealAleVic1 Couples - 02/09/2019 TripAdvisor onaylı yorum

The Ibis Leeds Centre Marlborough Street offers a warm welcome with comfortable, very clean rooms and a breakfast buffet that exceeds expectations for a hotel in this category. It is conveniently located within 10 minutes walk of the main railway station. Frequent buses pass close by into the City Centre and many destinations in West Yorkshire, including Keighley which is the gateway for exploring the Bronte Country. This is my hotel of choice when visiting Leeds which I do several times a year.

Dear RealAleVic1, Thank you for taking the time out to provide us with some feedback. I'm delighted to see that you enjoyed your stay here with us and I appreciate the 5* heartfelt feedback. I shall be passing on what you've said to the rest of the team, I am glad we managed to exceed you expectations and hope that we can maintain this for any future stays. We can't wait to welcome you back on your next trip to Leeds. Kind regards, Richard Lancaster Duty Manager

Great 3 Night Stay

Tripadvisor puanı 5.0/5

tracyd17916 Family - 19/08/2019 TripAdvisor onaylı yorum

My Mum and I stayed for 3 nights primarily to attend the Emmerdale studio tour. The hotel was perfect for this and was only a 5-10 minute walk away. Breakfast was yummy and there was plenty of it to choose from. All the staff we saw were friendly and welcoming. Would stay again.

Dear tracyd17916, Thank you for you nice review of Ibis Leeds centre, It is also pleasing when guests take the time to respond to the nice aspects of their visit and show our efforts our appreciated and I’m sure the team will be pleased with your feedback. It’s nice to note you enjoyed the breakfast buffet and hope you benefited from booking in advance and payed the discounted rate. I will am also pleased to hear you found the staff to be friendly and welcoming and that our location served you well to explore Leeds and hope you enjoyed your tour of the Emmerdale studio. We look forward to you visiting again in the near future. Kind regards, Richard Lancaster

Even better

Tripadvisor puanı 5.0/5

rampantrobin Couples - 18/07/2019 TripAdvisor onaylı yorum

Stayed here for the umteenth time always get whats on the label. Clean room, comfy bed,nice shower. Breakfast much improved and delicious.nice ten minute stroll to millenium square and fifteen to main shopping area,a real gem.

Dear NoraT58, I am very delighted that your experience in our hotel was a 5* one, and you enjoyed the warm hospitality from our team here and found our location within good access to the city centre. It is also heartening when I see we are always making the experience for the guest better and I will ensure the breakfast team receive this feedback to let them know what a positive effect their are having helping everyone have a bright start to the day. We look forward to welcoming you back again. Kind regards, Richard Lancaster

One Night in Leeds

Tripadvisor puanı 5.0/5

michaelkelleher37 Family - 10/07/2019 TripAdvisor onaylı yorum

This was the first time in an Ibis hotel and it was a great experience. We arrived late and didn't pick up on the atmosphere in the hotel until the morning . India were playing Sri Lanka in the owrld cup and there was a positive feeling throughout the hotel. The room was very comfortable and we had a great sleep. The breakfast was very well displayed with a great variety of choice. So much that I had to sample everything. It was great! The staff were engaging and very helpful.

Dear michaelkelleher37, Thank you very much for your kind review. It is always a pleasure to read the reviews of our happy guests. I can assure you that the team will be delighted too to hear that you enjoyed your stay. I look forward to welcoming you back again to Ibis Leeds centre. Kind regards, Richard Lancaster Duty Manager

Enjoyable stay

Tripadvisor puanı 5.0/5

MartynWCreswell Couples - 31/05/2019 TripAdvisor onaylı yorum

We enjoyed our two night stay here. A great base from which you could visit both North & West Yorkshire. On arrival, parking was in the council-run West Street car park. A bit overpriced, and the nearest meter swallowed some of the money, and no ticket. Would be good if the hotel could get a deal from the council. Check-in was quick and easy. Nice to see that Accor members get rooms allocated first on the top floor. It made for very quiet nights. Well done to the management. Rooms were of a good standard. Only one small criticism - the towels. We're used to smaller towels in Ibis hotels, but they're usually 100% cotton. These were larger. I don't know what material they were made from, but they were very poor for drying yourself. Breakfast was fantastic. Plenty of nice ingredients. Everything was well laid out. Food was at the right temperature, and tasty. Sorry, but once again a little criticism. In general, at Accor hotels, there are signs telling you not to change the settings on breakfast equipment. In particular, this relates to toasters and egg boilers. However, this hotel has equipment that MUST be set. The toaster has a timer that has to be turned in order for the elements to switch on. No instructions. I saw some people give up making toast. I saw others get burnt toast. The egg boiler was less obvious. Steam was rising from the water, and it appeared you only needed to put your egg into the hot water, and wait for it to cook. To make matters worse, staff has placed the boiler with the dial at the back of the equipment. The temperature was set at 90 degrees. I only discovered this on the second day, having had a raw egg on the first. I saw several others with uncooked eggs. Again, no instructions. However, this did not spoil the breakfast experience. The staff were friendly and helpful throughout our stay, and we had a great time. Checking out was also quick and easy. We would definitely book a stay here again.

Dear MartynWCreswell, Thank you very much for share your experience and also for such score! We are very happy to see that our service and efforts get to our guests! I am pleased that the location was to your liking and that whilst the Car Park is not operated by the hotel it is you found it quick and convenient to use for your visit. Kind regards, Richard Lancaster Duty Manager

Ibis stay

Tripadvisor puanı 5.0/5

Journey16280121167 Friends getaway - 28/03/2019 TripAdvisor onaylı yorum

great location handy for the venue,friendly staff, clean and good value can totally recommend staying here not too far from the railway station and some great views of Leeds and would stay there again

Hello Journey16280121167, I am so glad you had a great time with us! Thanks a lot for sharing your experience and your nice comment this is so great :) It would be a pleasure to have you again at the hotel so please do not hesitate to let us know when you are coming back. Kindest regards, Richard Lancaster Duty Manager

Very very rude staff and clueless

Tripadvisor puanı 2.0/5

Stritzen Friends getaway - 13/03/2019 TripAdvisor onaylı yorum

Basically had nothing but attitude from the moment we checked in, had the staff discount vouchers for 2 rooms, was told that I needed to have the beinvenue card aswell as vouchers ( which you don't as they are 2 different prices, voucher being £35 per room, card bein £55 per room) then also got asked which 2 of us worked in a hotel ( again don't need 2 people as you can get up to 10 vouchers per stay per person). We then went on to ask what time the bar was open till, got told 2am, came back after our night out at 1.30ish to be told the bar closed at 1am, then we asked or room service... nightporter guy said room service wasn't available....then said he could bring drinks to our room, we rang down asking for drinks to then be told that he could serve us at the bar because he couldn't be bothered to come to the room, we made a comment about the lack of knowledge about the service available for drinks for the night duty person to make the remark "it is only a 2 star hotel". If you have 2 star staff you get a 2 start service and hotel, certainly what you have here, wouldn't stay here again, staff are clueless and the jobsworth on reception at the time had a right attitude, stay well clear if you don't want to end up being pissed off during the day.

Dear Stritzen, Thank you so much for taking the time to provide us with your feedback on your recent visit. I am sorry to hear that you feel your visit wasn't satisfactory. I have had a look at the points raised in your review and would welcome you to contact me to discuses several areas were I feel their has being a misunderstanding in your interpretation of the terms and conditions attached to the rates used on the booking. I have looked again at the terms and conditions and would like to inform you that the things stated in your review are factual inaccurate and this was explained on check-in., unfortunately I feel your misunderstanding was not helped by your groups behavior on arrival. I have also taken the time to look at the CCTV footage of your arrival back to the hotel on the evening and whilst I am disappointed in how you feel you was treated by the nights team I feel again your review does not accurately portray the events of the evening and that the team acted professionally with you. I am open to discus this review with you or your hotel GM if you would like further information and help in the future. I hope this will clarify some of your points raised and reassure you we take customer services and your feedback very seriously. Kindest regards, Richard Lancaster Duty Manager

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