Grand Mercure Brasilia Eixo Monumental 5 stars

Name: Grand Mercure Brasilia Eixo Monumental
Address: BRASÍLIA, 70710300, BRAZIL
Telephone: (+55)61/34242000
Rating: 4.3

Customer review rating 4.3/5 15,759 reviews

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+ 22 Services

Grand Mercure Brasilia Eixo Monumental

Upscale hotel for business and leisure

Enjoy a modern and welcoming environment. Feel at home at the new Grand Mercure Brasília Eixo Monumental.

Miss. Adriana PINTO, Hotel Manager

The Grand Mercure Brasília Eixo Monumental hotel is located opposite the Brasília shopping center, by the Mané Garrincha Stadium, 2.4 miles from the American Embassy, 0.6 miles from Ulysses Guimarães Convention Center and City Park and near hotels such as the Windsor Brasília and Athos Bulcão. The newly renovated hotel boasts the Capim Dourado restaurant and extensive events facilities. The leisure area, pool and fitness center are located on the top floor, at roof level, with panoramic views of the city

The Brazilian capital at its best! The Esplanada dos Ministérios, National Theater, JK Museum, Metropolitan Cathedral, Convention Center, Sarah Kubitschek City Park and Mané Garrincha Stadium; all within reach at the Grand Mercure Brasília Eixo Monumental

Hotel extras

Free WIFI throughout the hotel
Extensive events facilities comprising multiple rooms.
New Capim Dourado restaurant - Brazilian haute cuisine
Best location in the city
Breakfast with more than 90 items.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel Free service only in the hotel lobby
- WIFI in the communal areas
- WIFI in your room
- WIFI access
ParkingPaying
- Private indoor parking (Paying)
- Public indoor parking (Paying)
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms (Paying)
- Wheelchair access
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- French
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- Late check-out up to 6pm (Paying) Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Porter
Concierge

Pool
Fitness centre
Well-being
- Massage (Paying)
- Sauna
- Solarium

BreakfastPaying
3 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOURS
- Opening hours : Week-end 24 HOURS

9 meeting room(s)
Conventions hotel
Business center with support staff
Copy/print service availablePaying

Hotel location

Grand Mercure Brasilia Eixo Monumental

Setor Hoteleiro Norte quadra 5
Bloco G
70710300 brasília
brazil

Tel: +556134242000

Fax: (+55)61/34242001

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
BRASILIA INTL At 15km / 9.32 miles
By helicopter
ESAF At 1km / 0.62 miles

GPS :-15.788328, -47.890239

Our accommodation(s)

The Grand Mercure Brasília hotel offers a comfortable and modern setting, as well as Standard and Superior Rooms and Executive and Luxury Suites (featuring 2 rooms), all with free WIFI.

Rooms (9)
Suites (2)

STANDARD ROOM WITH 1 QUEEN SIZE BED

Accessible room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft

Wireless internet in your room
Bathrobe
Mini Bar

STANDARD ROOM WITH 2 SINGLE SIZE BEDS

Max. number of persons: 2
Area: From 28 m² / 301 sq ft

Wireless internet in your room
Bathrobe
Mini Bar

Superior Room with 1 Queen Size BedNon contractual photo

Max. number of persons: 2
Area: From 33 m² / 355 sq ft

Wireless internet in your room
Bathrobe
Mini Bar

Superior Room with 2 Single Size BedsNon contractual photo

Max. number of persons: 2
Area: From 33 m² / 355 sq ft

Wireless internet in your room
Bathrobe
Mini Bar

DELUXE ROOM 1 QUEEN SIZE BED

Max. number of persons: 2
Area: From 33 m² / 355 sq ft

Wireless internet in your room
Bathrobe
Mini Bar

DELUXE ROOM WITH 2 SINGLE SIZE BEDS

Max. number of persons: 2
Area: From 33 m² / 355 sq ft

Wireless internet in your room
Bathrobe
Mini Bar

EXECUTIVE ROOM WITH 1 QUEEN SIZE BED ON EXCLUSIVE FLOOR

Max. number of persons: 2
Area: From 33 m² / 355 sq ft

Wireless internet in your room
Bathrobe
Mini Bar

SUPERIOR APARTMENT WITH 1 DOUBLE SIZE BEDNon contractual photo

Max. number of persons: 2
Area: From 44 m² / 474 sq ft

Wireless internet in your room
Bathrobe
Mini Bar

Room Office - Apartment without bed adapted as an officeNon contractual photo

Max. number of persons: 2
Area: From 28 m² / 301 sq ft

Rooms

Our restaurants and bars

COFFEE SHOP VEREDAS

Type of cuisine: Cafe

Restaurant located on the Mezzanine floor. The hotel's breakfast and banquet services, in addition to lunch and dinner, are available in this area.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

VEREDAS

Type of cuisine: Cafe

Restaurant located on the Mezzanine floor. The hotel's breakfast and banquet services, in addition to lunch and dinner, are available in this area.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

CAPIM DOURADO

Type of cuisine: International

Restaurant with a pleasant atmosphere and a variety of contemporary culinary options. Offers lunch and dinner with either à la carte or buffet service.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

BAR CAPIM DOURADO

Restaurant guests can enjoy drinks at the Le Plateau restaurant bar.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 9
Maximum size: 184 m²
Maximum capacity: 250 people
Maximum banquet capacity: 140 people

Find out more

Amazing weekend to relax

Pete Solo - 13/01/2021 Confirmed reviews ALL

Loved the pool - used it 3 times a day: morning, early afternoon, and late afternoon. Loved the views. Food from Room Service was delicious. Friendly and helpful staff!

Dear Peter S., We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

Comfortable stay

Bobever 12/01/2021 TripAdvisor review

Had a couple of days staying and was very impressed with the staff all very helpful . ( a lady at reception was really helpful think her name was Ana ) Facilities were good and had a great swimming pools terrace. Breakfast was also very good. Good location near a shopping Center.

Good view and well located

Adriana Friends - 22/11/2020 Confirmed reviews ALL

Amazing

Dear Adriana B., We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

Peter S. Solo - 17/11/2020 Confirmed reviews ALL

Rested, comfortable, nice

Dear Peter S. Jr, We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

Excelent hospitality

Igor M. Business - 29/10/2020 Confirmed reviews ALL

Excellent service and cleaning, kind employees, nice amenities and very well located.

Dear Igor M., We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Ademilson. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

Very disappointed

Paulo H. C. Couples - 28/10/2020 Confirmed reviews ALL

This hotel is one of the worst I’ve ever had stay. Not recommended for no one. Wish in the future I could change my mind about it.

Dear Paulo Henrique C., Thank you for taking the time to tell us about your experience at the Grand Mercure Brasilia Eixo Monumental. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

First hotel experience under COVID-19 protocols

Roberto Business - 27/10/2020 Confirmed reviews ALL

I guess it was OK for a stay under the current circumstances. Protocols seem very well followed and that's very good. Unfortunately these protocols do seem to come at the cost of significantly diminished choice and rather spartan rooms.

Dear Roberto M., We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

Execelente estadia

Anonymous Business - 12/10/2020 Confirmed reviews ALL

Execelente estadia

Prezado Sr. Daniel, Obrigada por ter escolhido o Grand Mercure para sua hospedagem em Brasília! Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo ao nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve! Atenciosamente, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

OK Stay

Phil Business - 18/09/2020 Confirmed reviews ALL

The hotel felt old, depressing colors and had no atmosphere. For sure we are in COVID times but that is not an excuse. Your lady that checked us in was amazing and so professional and a credit to the hotel. Please thank her. The hotel had no Accor Group pull or 'fabulousness!'

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Grand Mercure Brasilia Eixo Monumental. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We already reported your compliment to Laís, the host who checked you in, she was very happy with your recognition. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

a good choice to stay in Brasilia, well located Hotel

Miguel Business - 10/09/2020 Confirmed reviews ALL

Comfortable and clean rooms, personnel always willing to help

Dear Miguel , We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

NOCE HOTEL

Louis P. Solo - 30/08/2020 Confirmed reviews ALL

EVERY THING PERFECT BUT WHEN I HAD BREAKFAST THEY FOLLOWED ME TO THE ROOM TO PAY 10 EUROS BREAKFAST. LIKE IF I WOULD GO WITHOUT PAYING FOR IT.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

Great staff!

Christian Couples - 29/03/2020 Confirmed reviews ALL

Really enjoyed the stay very much - we were superbly taken care of by the complete team and especially Adriana.

Dear Christian K., We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

Excellent Stay

Alisson N. Business - 21/03/2020 Confirmed reviews ALL

Clean, roomy, decent amenities, message from staff on desk, enough cable channels, all anyone needs on a business trip.

Dear Alisson N., We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Sincerely, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

Supportive staff

Sylker T. Business - 16/03/2020 Confirmed reviews ALL

I stayed just one night bur it was very comfortable and the staff was very supportive.

Dear Sylker T. Da Silva, We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

Well located

Wilson C. Business - 16/03/2020 Confirmed reviews ALL

Good experience , disappointing was the breakfast buffet.

Dear Wilson C., We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

Solid city hotel

Brian R. Couples - 14/03/2020 Confirmed reviews ALL

Great room, bar and breakfast. The restaurant was very disappointing.

Dear Brian R., Thank you for taking the time to tell us about your experience at the Grand Mercure Brasilia Eixo Monumental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

Not up to brand standard

John Solo - 09/03/2020 Confirmed reviews ALL

I like the Accor brands and I usually have a good experience, but not this time. Check-in was extremely slow and bureaucratic, and the room & hallway badly needed renovation.

Dear guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Brasilia Eixo Monumental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Kuchemann Gerente de Operações/Operations Manager Hotel Grand Mercure Brasilia Eixo

Great stay

Herbert V. Business - 07/03/2020 Confirmed reviews ALL

Very satisfied with treatment of the team.

Dear Herbert Schtine V., We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Jéssica Jacovetto Supervisora de Hospedagem / Hospitality Supervisor Hotel Grand Mercure Brasilia Eixo

Good place to stay

Ronaldo A. Business - 06/03/2020 Confirmed reviews ALL

Good room, services and location

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marco Kuchemann Gerente de Operações/Operations Manager Hotel Grand Mercure Brasilia Eixo

Isadhora L. S. Solo - 05/03/2020 Confirmed reviews ALL

The bathrooms and rooms looks old, feels old, smells old. The carpet floors closed there for a long time gives a dirty smell. You don’t feel at all that you are in a nice hotel. The lobby looks nice, but that is all. I had to change rooms because my air conditioning didn’t work, and that was annoying. I’ve experienced other Mercure and this one from Brasilia really let me down.

Our most recent 20 reviews

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Hotel extras