ノボテルアーヘンシティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,872 件のレビュー

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説明

ホテルのその他の情報

  • インターナショナル レストランでの大規模な朝食ビュッフェ

  • 広々としたお部屋にはソファ、コーヒー/ティーステーションを完備、Wi-Fiをご利用いただけます

  • 市街を一望するジム

  • ファミリーフレンドリー

  • 犬のご同伴可

当ホテルの客室

ホテル所在地

ノボテルアーヘンシティ

Peterstrasse 66
52062 アーヘン
ドイツ

GPS:50.777675, 6.09233

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVO2 BAR, LOUNGE AND EATERY

The restaurant opens at 6.30am for our breakfast buffet. Following breakfast, we serve both dishes from around the world and regional specialties through to midnight. The restaurant features a modern atmosphere and is air conditioned.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,872 件のレビュー

トリップアドバイザーの評価  4.0/5  1,143 件のレビュー

Rather ibis (budget) level

トリップアドバイザーの評価 2.0/5

StefanoE863 Couples - トリップアドバイザー認証口コミ

Aged rooms, rather boring deco, heating control in room not working properly, no extra bed cover / duvet; rather loud as a Cousy JC insulation between rooms not optimal; were woken up by vacuum cleaner in the hallway; parking and restaurant were closed (not mentioned while booking ..and partly reason for choosing this hotel)

Dear StefanoE863, Thank you for sharing your feedback. We regret that your stay did not meet your expectations. Our rooms are designed to provide comfort, and we’re sorry if they fell short for you. For additional amenities such as an extra duvet, our reception is available 24/7 and would have been happy to assist. Regarding the parking and restaurant closures, we apologize for any inconvenience caused. These details are shared on our website, and we encourage guests to reach out with any questions before their stay. We hope you’ll consider visiting us again so we can provide a better experience. Kind regards Lilly Dohmen Guest Relation Agent lilly.dohmen@accor.com T. +49 241 5159 153

いつも快適な滞在

お客さまの声 5.0/5

Tm ビジネス - 確認済みレビュー すべて

今回も非常に快適に過ごすことができました。 スタッフの方は皆さんフレンドリーで親切で、アットホームな感じがします。 朝食も非常に美味しく、良い一日のスタートを迎えられました。

Dear Mr. M., We would like to thank you for your kind words and are happy that you choose us every time you need to visit Aachen. We hope that you keep the loyalty to us and look forward to welcome you very soon. Kind regards Lilly Dohmen Guest Relation Agent li… T. +4…

OK for a short stay

トリップアドバイザーの評価 3.0/5

mysteryguest2015 トリップアドバイザー認証口コミ

I visited here on a business trip. When I arrived the reception and bar were being redecorated. I asked about breakfast and was told it's 21 euros, I didn't take up the offer so can't comment on the food, however Aachen has more bakeries than you can shake a stick at and locally you can get breakfast for a fraction of that price. The room was clean and tidy, decent size bath and a separate walk in shower. Strangely there was an ironing board but no iron, apparently this is due to local H&S or something. Overall the hotel is OK for a short stay but does need some updating - hadn't changed since I was last here in late 2019 - which judging by the redecoration going on is being addressed. The immediate area is not particularly nice being near the main bus station where some "interesting" characters abound, though of course this is not the fault of the hotel. On the plus side Aachen city centre is a 10-minute walk away and very worth a look, lots of shops and restaurants a few minutes walk away also.

Dear mysteryguest2015, Thank you for sharing your detailed feedback. We're glad to hear that your room met your expectations in terms of cleanliness and comfort, and we appreciate your understanding regarding the ongoing redecoration. It’s great to know you found the hotel's proximity to the city center convenient, with plenty of shops and restaurants within walking distance. We apologize for any inconvenience caused by the price of breakfast and the missing iron in your room. Your comments about updating the hotel are noted, and we're glad you noticed the improvements we’re working on. We hope to welcome you back after our renovations for an even better experience. Mit herzlichen Grüßen Lilly Dohmen Guest Relation Agent lilly.dohmen@accor.com T. +49 241 5159 153

Awesome stay

トリップアドバイザーの評価 5.0/5

Dreamsz_64 トリップアドバイザー認証口コミ

Awesome stay with greenery everytime I visit here. Excellent food and service right from checkin to checkout. Recommend this place for anyone who likes peace and nature. Personally thanks to Diptiranjan and mr. Durga prasad.thank you very much.

Nice rooms but avoid the breakfast

トリップアドバイザーの評価 3.0/5

Brian R トリップアドバイザー認証口コミ

We are just back from 4 night stay. Nice hotel inside and room was basic but sufficient for our needs. Air con in room was great as was a small fridge in the room. Great places to eat out if you walk into town and head up towards the market square so no complaints there. However, The hotel is not in the best part of town and they were having issues with car break ins in their car park. We also spotted a rat outside. Our biggest issue though was the breakfast. We did not have a breakfast included in our booking but decided to have breakfast the first morning for convenience and signed a slip saying 25 euros which we agreed to pay. The breakfast was terrible with cold stodgy food so we never stayed any other morning opting to go to a cafe down the road. Sadly, when checking out we found our that our 25 euros was actually 25 euros each. Total rip off!!!

との提携 TripAdvisor

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