メルキュールホテルアーヘンオイローパプラッツ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,217 件のレビュー

メルキュールホテルアーヘンオイローパプラッツ - Image 1
メルキュールホテルアーヘンオイローパプラッツ - Image 2
メルキュールホテルアーヘンオイローパプラッツ - Image 3
メルキュールホテルアーヘンオイローパプラッツ - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • 屋外プールと庭園でリラックスしましょう

  • 緑に囲まれた、利便性が高く静かな場所です

  • 170台を収容できる駐車場

  • 350名様まで対応可能なコンファレンス施設とイベント施設。

  • テラスや屋外プールでリラックスしましょう

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover

ホテル所在地

メルキュールホテルアーヘンオイローパプラッツ

Joseph-von-Goerres-Strasse 21
52068 アーヘン
ドイツ

GPS:50.781249, 6.107808

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

朝食

充実したビュッフェスタイルのご朝食においしい郷土料理を各種取り揃え、午前 6 時から皆様をお待ちしております。気候のよい季節には、サンテラスでもお召し上がりいただけます。ご要望に応じてルームサービスのご朝食も追加料金なしで承ります。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,217 件のレビュー

トリップアドバイザーの評価  4.0/5  651 件のレビュー

Poor hotel for coach group

トリップアドバイザーの評価 1.0/5

K4277QSkimf Couples - トリップアドバイザー認証口コミ

The hotel was not geared up for a coach party 1). Each time the driver had problems accessing the Carpark, non space for coach to manoeuvre 2). For meals we were herded into a room not suitable to seat a coach party, 48 of us were squashed in; it got very tight, noisy, hot and claustrophobic. On the 2nd morning my partner wasn’t feeling well, so we sat at a table in main restaurant; a waitress told us to move, as these seats were for paying guests only. We asked her what we were and she just told us to move. She was extremely rude. 3). After the evening meals we tried to move out to the seating area around bar and reception, but most were reserved. They allowed us to sit at table in main restaurant. None of this reserved seating was used by anyone all evening. On the second evening the seating was all reserved again; we asked at the bar if someone was actually going to use it that evening; to be told it was all reserved to give privacy to a couple each evening booked in for a romantic diner. One of our party sat at one of the reserved seating and a lady bar staff went over to the table, banged her fists on the table and said get up you can’t sit here. Again extremely rude. The bar manager explained the hotel policy to us, he was the only friendly staff. 4). The choice of food was limited and very bland, ran out most times.

風光明媚で快適な滞在

お客さまの声 4.0/5

Toshi ビジネス - 確認済みレビュー すべて

窓からの景色が緑に溢れていて、美しく、部屋内も清潔で、綺麗であり、快適な滞在でした。 スタッフの人もにこやかで、親切で、歓迎してくれました。 ただ一つ、問題がありました。それは、室内に入り込むハエです。浴室の排気口から入って来るのではないかと推測されたので、紙で蓋をしたところ見つからなくなりましたので、その可能性が高いです。この点は、一度原因を突き止めて改善されるのがよいと思います。それ以外は全く問題もなく、快適な滞在でした。

Toshio Y. 様 この度は、Mercure Hotel Aachen Europaplatz でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

A very nice Mercure hotel on the outskirts of Aachen.

トリップアドバイザーの評価 5.0/5

Nickwaddick トリップアドバイザー認証口コミ

We stayed at the Mercure Aachen Europaplatz for one night in May 2023. This was an overnight stop on our Journey from the UK to Bonn. The hotel is in a good location, very close to the motorway and with easy access to Aachen. Check in was quick and very efficient. The staff where extremely helpful and pleasant and made us feel very welcome. We had 2 rooms including a disabled room. Both where very well laid out. Clean, Functional and very comfortable. The disabled room was a wet room style which was perfect for my sister with whom I was travelling. Plenty of space, and well laid out. The only downside if anything was that the bed was a little lower then expected. We ate in the restaurant in the evening, the food was very enjoyable, the staff extremely helpful especially with getting a table set up for a wheelchair and overall seemed to be good value. Breakfast was included in the morning but had very limited choices however this may have been as we arrived close to the finishing time. Overall this was a very nice hotel with easy access, good parking, friendly staff, nice rooms and offered good value. I would not hesitate to stay here again if i had the opportunity.

Dear Nickwaddick, thank you very much for your great feedback! We will share it with our team. We hope to welcome you back soon one more time! Stay healthy and with kind regards, Mercure Hotel Aachen am Europaplatz.

Friendly Hotel

トリップアドバイザーの評価 4.0/5

joselohm52 Couples - トリップアドバイザー認証口コミ

Hotel is easy to find. Plenty of parking. You have to drive into the town center 5 mins away. Hotel personell are always very friendly and helpful. Unusual, but the second bedcover is in the cupboard. Towels very nice and soap/shower fluid is very nice. Aircondition and heating in rooms.

Dear Joselohm52, thank you for your great feedback. We hope to welcome you back soon in our hotel. Stay healthy. Kind regards,

Perfect stop over Hotel with amazing food.

トリップアドバイザーの評価 5.0/5

deborahjoyg ファミリー - トリップアドバイザー認証口コミ

Excellent hotel for overnights and longer. Bedrooms new, clean and compact, perfect for a no frills great nights sleep. The breakfasts and a la carte are much more than we expected. The staff go out of their way to make you feel special and well looked after. I must pick out M. Fileti who looks after the bar and restaurant and their chef who does the most amazing beef a la mode for us, my husband ate it two nights running! We will be returning.

Dear deborahjoyg, thank you for your great feedback. I will tell my team about this and we hope to welcome you back soon in our house. Kind regards, Hampton by Hilton Aachen Tivoli.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 525 件のレビュー 8.2/10 ロケーション
  • 883 件のレビュー 7.5/10 客室
  • 780 件のレビュー 8.7/10 サービス
  • 10 件のレビュー 8.5/10 インターネット
  • 603 件のレビュー 8.8/10 朝食
  • 442 件のレビュー 6.2/10 快適さ
  • 398 件のレビュー 8.2/10 清潔さ
  • 370 件のレビュー 5.6/10 料理

Powered by Trustyou

周辺の他の施設

アーヘンのすべてのホテル