メルキュールホテルアーヘンオイローパプラッツ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,123 件のレビュー

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Joseph-von-Goerres-Strasse 21, 52068 アーヘン, ドイツ

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  • 170台を収容できる駐車場

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ホテル所在地

メルキュールホテルアーヘンオイローパプラッツ

Joseph-von-Goerres-Strasse 21
52068 アーヘン
ドイツ

GPS:50.781249, 6.107808

電話番号
ファックス +49 241 1687444

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

朝食

充実したビュッフェスタイルのご朝食においしい郷土料理を各種取り揃え、午前 6 時から皆様をお待ちしております。気候のよい季節には、サンテラスでもお召し上がりいただけます。ご要望に応じてルームサービスのご朝食も追加料金なしで承ります。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,123 件のレビュー

トリップアドバイザーの評価  4.0/5  657 件のレビュー

Above Expactation

トリップアドバイザーの評価 5.0/5

Yelda Ü ファミリー - トリップアドバイザー認証口コミ

We booked the hotel due to the proximity to the RWTH university. but the room size, cleaning, bed, linens, and the pillows were extremely good . The cleaning of the shower was amasing our stay was very pleasand hotel exceed the expectation . Also reception team were always helpfull and kind thank you all. Will come again.

Dear Yelda Ü, We are thrilled to hear that your stay with us exceeded your expectations and that you enjoyed our room size, cleanliness, bedding, and service from our reception team. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back to Mercure Hotel Aachen Europaplatz in the future. Warm regards, Mercure Hotel Aachen Europaplatz

Nice one in Aachen for a stop over

トリップアドバイザーの評価 4.0/5

Orkun T トリップアドバイザー認証口コミ

Arrival Experience: All-Accor Gold membership is well-recognized, with a warm welcome and a complimentary welcome drink. Free parking is available, though we experienced a brief wait as the reception was unattended for a short while. Rooms: We stayed in connecting family rooms with a king and twin setup. The rooms were spacious, recently renovated, clean, and comfortable. Location: Though unfamiliar with Aachen, the area feels safe and pleasant, with easy access to car rental companies. The hotel is well-connected to the highway and conveniently close to the Netherlands. Despite being near a main road, there was no road noise. Breakfast: The breakfast offered is average, with limited German specialties (no Obazda, no Brezel, no berries, no live cooking, or omelettes). Bread and sausage varieties were also limited. However, outdoor seating by the pool is available, and the overall breakfast experience is still above average for a 4-star hotel. Executive Lounge: There is no executive lounge available. Problems: No issues at all during our stay. Departure: Billing was accurate and handled quickly. Kid Activities: There is no kids club or nearby public park for children. Other Amenities: The hotel features an open-air swimming pool. Summary: We use this hotel as a stopover when driving to Amsterdam from southern Germany. For the price of around 100 EUR per room per night, it offers excellent value. The staff is very kind and engaged, though it does seem like the property is understaffed.

Poor hotel for coach group

トリップアドバイザーの評価 1.0/5

K4277QSkimf Couples - トリップアドバイザー認証口コミ

The hotel was not geared up for a coach party 1). Each time the driver had problems accessing the Carpark, non space for coach to manoeuvre 2). For meals we were herded into a room not suitable to seat a coach party, 48 of us were squashed in; it got very tight, noisy, hot and claustrophobic. On the 2nd morning my partner wasn’t feeling well, so we sat at a table in main restaurant; a waitress told us to move, as these seats were for paying guests only. We asked her what we were and she just told us to move. She was extremely rude. 3). After the evening meals we tried to move out to the seating area around bar and reception, but most were reserved. They allowed us to sit at table in main restaurant. None of this reserved seating was used by anyone all evening. On the second evening the seating was all reserved again; we asked at the bar if someone was actually going to use it that evening; to be told it was all reserved to give privacy to a couple each evening booked in for a romantic diner. One of our party sat at one of the reserved seating and a lady bar staff went over to the table, banged her fists on the table and said get up you can’t sit here. Again extremely rude. The bar manager explained the hotel policy to us, he was the only friendly staff. 4). The choice of food was limited and very bland, ran out most times.

風光明媚で快適な滞在

お客さまの声 4.0/5

Toshi ビジネス - 確認済みレビュー すべて

窓からの景色が緑に溢れていて、美しく、部屋内も清潔で、綺麗であり、快適な滞在でした。 スタッフの人もにこやかで、親切で、歓迎してくれました。 ただ一つ、問題がありました。それは、室内に入り込むハエです。浴室の排気口から入って来るのではないかと推測されたので、紙で蓋をしたところ見つからなくなりましたので、その可能性が高いです。この点は、一度原因を突き止めて改善されるのがよいと思います。それ以外は全く問題もなく、快適な滞在でした。

Toshio Y. 様 この度は、Mercure Hotel Aachen Europaplatz でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

A very nice Mercure hotel on the outskirts of Aachen.

トリップアドバイザーの評価 5.0/5

Nickwaddick トリップアドバイザー認証口コミ

We stayed at the Mercure Aachen Europaplatz for one night in May 2023. This was an overnight stop on our Journey from the UK to Bonn. The hotel is in a good location, very close to the motorway and with easy access to Aachen. Check in was quick and very efficient. The staff where extremely helpful and pleasant and made us feel very welcome. We had 2 rooms including a disabled room. Both where very well laid out. Clean, Functional and very comfortable. The disabled room was a wet room style which was perfect for my sister with whom I was travelling. Plenty of space, and well laid out. The only downside if anything was that the bed was a little lower then expected. We ate in the restaurant in the evening, the food was very enjoyable, the staff extremely helpful especially with getting a table set up for a wheelchair and overall seemed to be good value. Breakfast was included in the morning but had very limited choices however this may have been as we arrived close to the finishing time. Overall this was a very nice hotel with easy access, good parking, friendly staff, nice rooms and offered good value. I would not hesitate to stay here again if i had the opportunity.

Dear Nickwaddick, thank you very much for your great feedback! We will share it with our team. We hope to welcome you back soon one more time! Stay healthy and with kind regards, Mercure Hotel Aachen am Europaplatz.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 459 件のレビュー 8.1/10 ロケーション
  • 799 件のレビュー 7.5/10 客室
  • 686 件のレビュー 8.9/10 サービス
  • 11 件のレビュー 8/10 インターネット
  • 528 件のレビュー 8.6/10 朝食
  • 421 件のレビュー 6.2/10 快適さ
  • 346 件のレビュー 8.1/10 清潔さ
  • 311 件のレビュー 5.8/10 料理

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周辺の他の施設

アーヘンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。