巴黎艾菲尔铁塔诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 2,957 评论

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巴黎艾菲尔铁塔诺富特酒店 - Image 1
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61 quai de Grenelle, 75015 巴黎, 法国

描述

酒店其他优惠

  • 位于市中心，步行 10 分钟即可抵达埃菲尔铁塔

  • 安全的私人付费停车场

  • 室内温水游泳池：免费使用，但需预订；健身区和桑拿房

  • 家庭房，提供免费无线网络

  • 30 间会议室，3,000 平方米（32,292 平方英尺），灵活的空间

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酒店位置

巴黎艾菲尔铁塔诺富特酒店

61 quai de Grenelle
75015 巴黎
法国

GPS:48.849778, 2.282836

电话
传真 +33 1 40 58 24 44

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  2,957 评论

TripAdvisor 评级  3.5/5  6,291 评论

Recommended in Paris

Tripadvisor 评级 4.0/5

939keivans 商务住宿 - 经 TripAdvisor 认证的评论

1-Stunning Architecture: The building is astonishing with its great architecture and beautiful red cubes. 2-Offers great views of the Seine River, enhancing the overall experience.  3-Conveniently located near major attractions, making it easy to explore Paris.  4-There is no way to pay with cash in the on-site store, (easy store), inconvenient for some guests. 5-Rooms are not big enough and there is no tooth brush in the room. 6- The lines for breakfast can be quite crowded, leading to longer wait times. It is a great hotel for business or with friends but may not be fit with family with kids.My experience was quite good and recommend it.

Bad experience

Tripadvisor 评级 1.0/5

Samantha G 经 TripAdvisor 认证的评论

Reception staff were very rude. To use the pool you had to book it in and couldn’t wear board shorts, had to wear trunks and had to wear a cap. Only 8 people at a time. What sort of 4 star hotel is this. Even the person who came to my room with the laundry bag was rude as I didn’t receive one in my room. Do not recommend

位置好

客户意见评级 5.0/5

Hao 单人住宿 - 所有已确认评论

位置非常好，离铁塔步行可到，感谢Gaune 小姐的服务

Dear Mr. s., Thank you very much for your wonderful review and for choosing to stay with us at the Novotel Paris Centre Tour Eiffel. We are delighted to hear that you enjoyed our prime location near the Eiffel Tower, and we’re especially pleased that Carine Ledoux’s service contributed to making your stay even more enjoyable. Your recognition of our team means a lot to us, and we will make sure to share your kind words with Carine. We always strive to offer the best experience for our guests, and your feedback is a great encouragement to keep up our efforts. We hope to have the pleasure of welcoming you back in the near future and providing you with another memorable stay. Warm regards, Marie Bourguignon Guest Relation Manager Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris H3… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

Room for Improvement

Tripadvisor 评级 2.0/5

Brett C 经 TripAdvisor 认证的评论

Postive: * Good location * Friendly check-in staff Negative * Need to share the room with small ants * Pull-out sofa bed for child had loud squeaking springs and thin uncomfortable mattress * Requested an iron 3 times (none in the room). Still waiting (and we've left Paris haha) * Limited hours to use the pool and rude pool attendants that pay no attention to safety and open/close pool whenever they feel like it (don't book the hotel primarily for the pool as we did) It was our 2nd time we stayed in this hotel. The first time we must have been lucky as we got a decent sized room and good service. No such luck this time - many rooms are very small. Maybe they were just fatigued from the Olympics.

Dear brettcK1567SW, Thank you for taking the time to provide feedback on your recent stay with us. We are pleased to hear that you appreciated our location and the friendliness of our check-in staff. We are, however, very sorry to learn about the issues you encountered during your stay. We regret that you experienced problems with ants in your room, the pull-out sofa bed, and the availability of an iron. Your comments about the pool facilities and the service provided by the pool attendants are also concerning. Please be assured that we take these matters seriously and will address them with our team to prevent similar issues in the future. We understand how disappointing it must have been to face these inconveniences, especially after a positive experience on your previous visit. We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to better serve you in the future. Sincerely, Marie Bourguignon Guest Relation Manager

Bad! Shame on Novotel and Accor! Do yourself a favor and go anywhere else!

Tripadvisor 评级 1.0/5

Wanderer J 经 TripAdvisor 认证的评论

All in all - you're better off staying in a 2 or 3 star hotel anywhere else in Paris. Novotel and Accor management should take a close look into this functioning of this hotel and hopefully fix it. Its a shame on the brand - the manner in which it is run. 1. Rude reception staff - indifferent to customers - talking and giggling amongst themselves and rude to customers - including at check-in and check-out. This is the first experience when you're checking into the hotel. It felt like the burdensome part of the customer facing staff is the actual dealing with customers. 2. No concierge - no assistance or help with local experiences, restaurants or even an airport pick-up and drop - no customer help. All you get is the hotel room - you're on your own. 3. The hotel is overcrowded - this shows in the long line for the breakfast buffet - the entry to which is guarded by a bounder. Again, staff is rude. Witnessed the bouncer make a little child cry because she stepped out and wanted to go back to her family - was denied. It wasn't clear what they were guarding because once you're inside its a crowd of people, unclean floors and tables and food vessels are empty. If you must stay here, avoid the breakfast. 4. The rooms are barebone - Just a bed. Not even glasses, cutlery and water bottles - nothing. There are paper glasses to drink water from the bathroom faucet. You have to pay for everything. Quick experience - We asked for a wine bottle opener to enjoy a bottle of wine in the room and were denied. We requested if they can come to the room - open the bottle and take the opener back - NO. We were told to go down to the bar with the wine bottle and have it opened ourselves. Once we do that, we request for wine glasses to enjoy the wine in our room - again NO. We were provided with paper cups - imagine carrying an open wine bottle of beautiful red wine from Pomerol and sipping on it in a paper cup - in a hotel right next to the Eiffel Tower - Pathetic - How is this not illegal in France? and by Accor? - Shame! The staff at the bar was very courteous but was limited by the "Hotel Rules!" Do yourself a favor and go anywhere else!

Dear 813arunj, Thank you for taking the time to share your experience. We are truly sorry to hear that your stay did not meet your expectations, and we understand your frustration. We apologize for the issues you encountered with the reception staff and the lack of assistance during your stay. We aim to provide excellent customer service, and we will address your comments regarding the behavior of our team with the utmost seriousness. We also regret that your experience with the breakfast and the quality of the room did not meet your standards. Your description of the situation at breakfast and the condition of the facilities is concerning, and we will review these aspects to improve our guests' experience. Regarding the issues with the wine opener and the lack of amenities in the room, we apologize for any inconvenience. This is not the standard we strive to maintain, and we will take steps to prevent similar situations in the future. We appreciate your feedback, as it is essential for our continuous improvement. We hope to have the opportunity to provide you with a more positive experience in the future. Sincerely, Marie Bourguignon Guest Relation Manager

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其他网络用户评价我们的酒店

  • 2,498 评论 9.4/10 位置
  • 3,238 评论 5.2/10 房间
  • 2,585 评论 7/10 服务
  • 39 评论 5.5/10 上网
  • 1,340 评论 4.6/10 舒适度
  • 1,171 评论 6.2/10 早餐
  • 1,127 评论 4.9/10 清洁度
  • 892 评论 4.7/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。