巴黎艾菲尔铁塔诺富特酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 3,204 评论

保证最优惠房价
巴黎艾菲尔铁塔诺富特酒店 - Image 1
巴黎艾菲尔铁塔诺富特酒店 - Image 2
巴黎艾菲尔铁塔诺富特酒店 - Image 3
巴黎艾菲尔铁塔诺富特酒店 - Image 4
61 quai de Grenelle, 75015 巴黎, 法国

描述

酒店其他优惠

  • 位于市中心，步行 10 分钟即可抵达埃菲尔铁塔

  • 安全的私人付费停车场

  • 室内温水游泳池：免费使用，但需预订；健身区和桑拿房

  • 家庭房，提供免费无线网络

  • 30 间会议室，3,000 平方米（32,292 平方英尺），灵活的空间

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

巴黎艾菲尔铁塔诺富特酒店

61 quai de Grenelle
75015 巴黎
法国

GPS:48.849778, 2.282836

电话
传真 +33 1 40 58 24 44

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  3,204 评论

TripAdvisor 评级  3.5/5  6,280 评论

Below expectations

Tripadvisor 评级 3.0/5

ANIL K 经 TripAdvisor 认证的评论

Excellent location in the Eiffel tower area. Rooms are terrible. the second bed is a sofa cum bed with absolute discomfort. The toilet and bathroom are separate and very small. There is no wash basin in the toilet and for washing hands one has to use bathroom. This is ridiculous. No water bottles are provided in the room. The standards of service is poor. In the breakfast, there is same menu everyday. We stayed for five nights and felt totally bored with the same menu. There is huge scope for improvement,if management would care. There is no value for money here.

Dear akk1948, Thank you for sharing your feedback regarding your recent stay at Novotel Paris Centre Tour Eiffel. We are pleased to hear that you appreciated our excellent location in the Eiffel Tower area. However, we regret that your experience with the room and services did not meet your expectations. Regarding the second bed being a sofa bed and the design of our bathroom facilities, we apologize for any inconvenience caused. Your comments will be taken into consideration as we continue to improve our guest experience. In our commitment to sustainability and reducing plastic waste, we no longer provide water bottles in the rooms. Instead, we offer complimentary still and sparkling water stations in the lobby for our guests' convenience. We also apologize for the lack of variety in the breakfast menu during your stay. We are always looking to improve and your feedback is invaluable to us. Thank you once again for your comments. We hope to have the opportunity to welcome you back and provide you with an improved experience. Best regards, Marie Bourguignon Guest Relation Manager

Very Good Stay - Terrific View & Location

Tripadvisor 评级 4.0/5

MaharshS 经 TripAdvisor 认证的评论

Mercure Paris offers a pretty fantastic experience for guests. The hotel is located in a prime spot right next to the Eiffel Tower, providing great views and a convenient location with two metro stations just a 5-7 minute walk away. The room, especially the largest one booked by us, was spacious by European standards and includes separate facilities for the commode and bathing area. The staff is extremely helpful, with a special mention of an Indian / Asian staff member (unfortunately we didn't catch his name) at the reception and he went above and beyond to assist us with transporting our bags in the middle of the night. The breakfast is was good, featuring a wide variety of options. The hotel itself was quite swanky, sky-scraper experience and has a pool, multiple restaurants, and a bar. Overall, highly recommend Mercure Paris for its exceptional location, views, and overall luxurious experience, making it a must-stay destination in Paris.

Dear Mr Maharsh S, What a pleasure to read you! Thank you very much for taking the time to write to us about your stay with us. We are delighted to hear that you enjoyed our location close to the Eiffel Tower. We are particularly pleased to hear that your upgrade to a beautiful spacious room, with a great view, made your stay memorable. It was also great to hear that the breakfast was to your liking and that you enjoyed the hotel itself. Our teams work hard every day to provide you with the best possible service and we are delighted to hear that this was the case during your stay with us. We will pass on your great feedback to our teams. We look forward to seeing you again, Victor Lejarre - Guest Relation

Extremely rude staff - Ahcene

Tripadvisor 评级 1.0/5

YH K 经 TripAdvisor 认证的评论

We arrived at the hotel earlier than the check-in time. When this happens in the US, they usually give us early check-in (of course, sometimes they don't, so we knew they could refuse too), so we were in line at reception, hoping to ask. Then a guy named Ahcene, who looked like a manager or something, walked by and yelled at us very rudely, "Check-in is at 4:00; come back then!!". We kept standing in line anyway to ask the reception staff if we could get an early check-in because we were unsure who Ahcene was. Then Ahcene went off to do something else and came back out and yelled again, "I said 4:00!!! Come back at 4:00!!!". I was confused as to whether I was there as a customer or a prisoner of this hotel. It was very insulting. It was a level of verbal abuse that no human being should ever do to another human being in modern society. There were four of us traveling together; we were lawyers and other high-profile professionals, and we had never experienced such disrespect in our lives, at least in the past ten years. If Ahcene is indeed the manager, I think this person should be fired from the hotel. He had many choices: to ask us politely or just let us ask questions at the reception desk. Can't we have the freedom to ask questions at the reception desk? Or can't he politely ask us if it's too busy now and cannot give us an early check-in? (It was not that busy. There was only one group in front of us in the reception desk line.) It was an extremely unpleasant experience (it was the worst experience in my last ten years and also in the whole European continent).

Service Below expectations

Tripadvisor 评级 2.0/5

Nandan D 家庭住宿 - 经 TripAdvisor 认证的评论

We booked Executive Room with 1 Queen Bed with sofa bed. Room was clean and tidy. Very poor service. No bottled water, No dental kit or shaving kit in the bathroom. There is a so called EasyStore in the lobby area. If you want something pay 50€ deposit and buy what you need. Rooms span 25 floors Breakfast Resturant is much smaller. Expect at least 20 - 25 minutes waiting in a queue to have your breakfast. Housekeeping is average and Staff is very rude if you point out any cleanliness issue.

Dear Nandan D, Thank you for sharing your recent experience with us. We are sorry to hear that your stay did not live up to your expectations in terms of service and amenities. We would like to inform you that we have taken note of your comments regarding essential items such as bottled water, dental and shaving kits. To cater for these needs, we have set up an EasyStore in the hotel lobby, accessible 24 hours a day, 7 days a week, where you can purchase these items for a deposit of €50. As for your comments about the size of the breakfast restaurant and the waiting time, we sincerely regret any inconvenience caused. We also apologise for any negative experiences with our staff and any misunderstandings that may have arisen during your interaction. A courteous and professional service is our priority and we take your feedback very seriously. We appreciate your valuable feedback which helps us to identify areas for improvement. We look forward to welcoming you back and providing you with a more pleasant experience that meets our high standards. Yours sincerely Marie Bourguignon Guest Relation Manager

Perfect Location to visit everywhere

Tripadvisor 评级 5.0/5

Lindsay F 经 TripAdvisor 认证的评论

Great hotel close to everything, all clean and in good order. Right next to a big shopping mall,the metro getting you to all the places of interest was very close. A great restaurant near by called Islanda. Only fault no drawers to put clothes in and lifts a bit complicated.

Dear LindsayF268, Thank you for taking the time to share your feedback following your recent stay with us. We're thrilled to hear that you enjoyed our hotel's convenient location, finding it close to everything you needed and near the metro for easy access to Paris's attractions. It's wonderful to know that you found everything clean and well-maintained during your stay. Your comments about the lack of drawers and the complexity of the lifts have been duly noted. We appreciate your feedback as it helps us identify areas where we can make improvements for our guests' comfort and convenience. We hope you had a great time exploring Paris, and we look forward to welcoming you back for another visit soon. Best regards, Marie Bourguignon Guest Relation Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,567 评论 9.4/10 位置
  • 3,376 评论 5.2/10 房间
  • 2,691 评论 6.8/10 服务
  • 38 评论 5.5/10 上网
  • 1,389 评论 4.5/10 舒适度
  • 1,232 评论 6/10 早餐
  • 1,191 评论 4.9/10 清洁度
  • 949 评论 4.5/10 设施

支持方 Trustyou

我们在附近的其他酒店

我们位于 巴黎 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。