노보텔 파리 투르 에펠 4성

고객 평점 (ALL 평가) 3.9/5 2,873 리뷰

호텔 추가 정보

  • 소티스(Sothys) 웰빙 공간: 마사지와 트리트먼트

  • 유료로 이용 가능한 전용 보안 주차장

  • 실내 온수 수영장, 유료, 피트니스 구역 및 사우나

  • 패밀리룸, WiFi 제공

  • 30개의 회의실,3,000m²(32,292m²) 규모의 다목적 공간

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

ALLSAFE 승인 호텔

호텔 위치

노보텔 파리 투르 에펠

61 quai de Grenelle
75015 파리
프랑스

GPS:48.849778, 2.282836

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약
호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 웰빙
  • 에어컨
  • Wi-Fi
  • 조식
  • 회의실

숙박

215~753ft2 규모의 모든 객실에는 평면 TV, 무료 WIFI, 티 & 커피 트레이, 금고, 미니 바가 제공됩니다. 가족이 함께 숙박할 수 있도록 완벽하게 디자인된 패밀리룸을 선택해 보세요. 즐거운 숙박되세요 고층에 위치한 슈페리어룸에서 파리의 멋진 전경을 감상해 보세요. 최고의 편안함을 갖춘 스위트에서 행복을 누려보세요!

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  2,873 리뷰

TripAdvisor 평가  3.5/5  6,061 리뷰

Nice stay

트립어드바이저 평점 4.0/5

58leighz Couples - TripAdvisor 인증 리뷰

I had read some previous reviews and was dubious about staying, however decided to go ahead and was not let down. This hotel was perfect for what I needed, which was basically a place to stay over new year. The greeting could have been a little warmer, but when I had an issue with me key card,it couldn’t have been dealt with in a better way by a lovely gentlemen who dealt with our request politely and was very cheerful. The location is fantastic! I’d agree with other reviews that the rooms need some work, seems not to have had a refurbishment for a little while. It might be worth considering mugs rather than paper cups for hot drinks. All in all I enjoyed my stay, thank you.

Dear client, Thank you for your comments following your stay at Novotel Paris Centre Tour Eiffel. It is with great pleasure that we receive your compliments. Also, we will not fail to share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you an impeccable service. Moreover we are in the process of reducing the plastic of our hotel for the planet and we are taking into account your feedback on this subject. We look forward to welcoming you again. Prisca ASSANA Guest Relation

Not worth the money at all - stay at a different Accor or any other hotel.

트립어드바이저 평점 2.0/5

Zoe G TripAdvisor 인증 리뷰

As one reviewer stated there are fairly mixed reviews regarding this hotel and I am afraid that the poor ratings are correct. This hotel is very lucky to be listed as a 4 star and I not sure how it can be. We came from staying at the Mercure Bastille which is head and shoulders above this hotel. One positive was the receptionist who greeted us for check-in. We checked in smoothly and she was wonderful. One of the nicest staff there, unfortunately, I did not get her name but she was Portuguese in case the managers read this. She mentioned that we were facing the Eiffel tower but could not see the whole tower due to the building in front blocking the view. Not the fault of Novotel. No-one offered to carry or even help me and my 13 year old daughter with our bags, concierge just watched us. Once inside the room it was nice enough. Plenty of room for the two of us. Cleanliness would be an issue though if you were quite picky or expected 4 star quality. I did. No amenities, no water empty bar fridge, no kettle but tea and coffee? No glasses just some paper cups, I ended up taking a glass from the bar to use. Room itself is a little run down, the reviews are correct. Doors seem to be falling apart, couldn’t shut the toilet door. Toilet paper was not checked or replaced so had to get our own. Be careful also of what the website offers as this is not actually what the hotel offers. There is some sort of room service but we never got to the bottom of it and ended up ordering Uber eats. The first night I called to ask for the menu, was told that there should be a card. I said there wasn’t and they replied there should be. I then rang reception to ask for a card and they put me onto the bar who had no idea what I was talking about. From what I can gather they only offer one meal per day room service but not even the restaurant seemed to know what it was. Like I said, it was easier to get uber eats. Ice is also somewhat difficult to get. The first day I was served by a very nice man at the bar who gave me an ice bucket and some ice however, the nights after that I was only allowed a foam cup with some ice and had to keep going down from the 31st floor to get more. Maybe it is to stop people drinking in their own rooms and drink in the bar instead. The women who were working at the bar seemed reluctant to serve and one even gruffly said ‘ what do you want’ – not the best way to make someone feel welcome. We then had dinner at the restaurant one night and that was also a strange experience. I rang three times to book but no-one ever answered the phone. I went down to see if there were spaces and needn’t of worried. Plenty of spaces. Service was a little lacklustre, not awful but not 4 star. It took me 16 min to get the waiters attention (there were four of them) to ask for my daughter’s dessert. I would not rate the location highly either even though that seems to be this hotel’s saving grace. It is a good 15 minute walk to the Eiffel tower and not very scenic unless you cross over and go down the stairs to the seine. The area itself is not nice, I went for a few walks in the direction away from the Eiffel tower and it was pretty seedy. Once you get to the Eiffel tower you do have access to the tourist bus or head up the Trocerdero. The metro Bir Hakem is about 8 minutes away but still not great. I’m a walker so it was okay but tiring if you had elderly or young kids. I would not recommend this place for the money. I am currently staying in a 2 star place in Barcelona which is streaks above this place. As an Accor member, I am very disappointed by Novotel Paris Eiffel tour. If you are looking for something classy, nice area and close to the metro, I would choose the Mercure Paris Bastille Marais. Right near the metro, lovely staff, gorgeous and safe area.

Dear Zoe, Thank you for taking the time to give us feedback on your stay at the Novotel Paris Centre Tour Eiffel. We are very sorry for your experience. Please know that we make it a point to welcome our guests with a smile and ensure their well-being throughout their experience. We are sorry that the service and delivery did not live up to your expectations and we apologise. We are dedicated to providing you with the highest quality of service during your stay and therefore your feedback is very valuable. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during your next stay. We look forward to welcoming you soon. Marie - Guest Relation

2 day trip

트립어드바이저 평점 3.0/5

F9196ZRmelissas 가족 - TripAdvisor 인증 리뷰

2 nights staying at this hotel. The location itself is good and located near shops, restaurants etc. The rooms are very basic at this hotel. The rooms are quiet and I did get a good nights sleep. The breakfast in the morning was very basic! The coffee and tea was not good and the cleanliness around the buffet was not the best. I would have thought this would be checked and cleaned more regularly! An example: serving spoons had food stuck to them and the plates resting the spoons were full of food, food was also around the plates and this was not cleaned whilst we were eating.

Dear Guest, We would like to thank you for your trust and we are happy that you are satisfied with our hotel and its location. However, we are sorry for the complications that arose during your stay. Our desire is to accompany you in your projects as efficiently and simply as possible, so we will make sure to take your comments into account. We remain at your disposal to help you realize your future projects. Yours sincerely Marie - Guest Relation

우치만 좋음

고객 평점 1.0/5

K. 가족 - 전체(All) 통지 확인

청소 상태 안좋음, 슬리퍼 제공 안됨, 침대 삐그덕 소리 심함 그많큼 낡아서 하리 아픔, 에레베이터 움직일때마다 소음이 심함 처음엔 지하철 소리 인줄 알았음

고객님께, 피드백을 남겨주셔서 감사합니다. 저희 호텔에서 더 즐거운 경험을 하셨기를 바라지만 서비스 개선이 필요하다는 피드백을 주셨습니다. 저희는 고객 여러분들에게 최고의 경험을 선사하기 위해 노력하고 있습니다. 고객님의 경우에는 저희가 부족했던 부분이 있었습니다. 고객님의 신뢰를 회복할 수 있는 기회를 주신다면, 수많은 저희 고객들이 좋아하셨던 최고의 서비스를 경험하실 수 있도록 최선을 다하겠습니다. 감사합니다. Marie Bourguignon Guest Relation Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris H3… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

Worst ever visit

트립어드바이저 평점 1.0/5

MohamedTamirA 가족 - TripAdvisor 인증 리뷰

Staff in restaurant is not helpful at all. Most of staff is very aggressive. Poor varieties in breakfast. Room is very primitive. This hotel can be anything except being Accor . Good things: Location. Some reception people Bed is good

Dear Sir, Thank you for taking the time to write to us following your stay at the Novotel Paris Centre Tour Eiffel. We are sorry that the hotel did not meet your expectations. We hope to regain your trust during your next stay. We wish you all the best for this year 2023 ! Marie - Guest Relation

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,801 리뷰 9.3/10 위치
  • 2,734 리뷰 4.9/10 객실
  • 2,060 리뷰 6.6/10 서비스
  • 26 리뷰 8.9/10 인터넷 가격
  • 1,167 리뷰 4.4/10 안락함
  • 1,074 리뷰 5.8/10 조식
  • 919 리뷰 4.3/10 청결도
  • 715 리뷰 3.9/10 편의 시설

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