Novotel Paris Centre Tour Eiffel 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.0/5 3.481 opiniones

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Novotel Paris Centre Tour Eiffel - Image 1
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Novotel Paris Centre Tour Eiffel - Image 4
61 quai de Grenelle, 75015 PARÍS, Francia

Descripción

Extras del hotel

  • Hotel en el centro de París, a orillas del Sena.

  • Bar de cócteles y restaurante gourmet japonés

  • Restaurante bistronómico y tienda conectada 24 horas

  • Gimnasio, sauna y piscina cubierta con techo retráctil.

  • 30 salas de conferencias para sus reuniones y seminarios

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Localización del hotel

Novotel Paris Centre Tour Eiffel

61 quai de Grenelle
75015 PARÍS
Francia

GPS:48.849778, 2.282836

Teléfono
Fax +33 1 40 58 24 44

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.0/5  3.481 opiniones

Nota de clientes de Avis 5.0/5

Jorge M. Parejas - Comentarios confirmados ALL

Todo excelente

Nota de clientes de Avis 2.0/5

Luis A. Negocios - Comentarios confirmados ALL

Los horarios del gym no son los mejores. Nadie puede ingresar antes de las 7:30 am o después de las 9:00 pm. Segundo, sábanas con huecos y alfombras manchadas

Nota de clientes de Avis 4.0/5

Hector S. O. Negocios - Comentarios confirmados ALL

Todo muy cómodo, las habitaciones y la limpieza

Dear O., Thank you very much for taking the time to share your feedback following your stay at Novotel Paris Centre Tour Eiffel. We are delighted to learn that you appreciated our location as well as the comfort of our rooms and the cleanliness of the hotel. Your satisfaction is a great reward for our teams, who strive every day to deliver a pleasant and well-cared-for experience to our guests. We look forward to welcoming you back very soon to Paris. Clémence - Guest Relation Manager

Nota de clientes de Avis 2.0/5

Immaculada F. L. Negocios - Comentarios confirmados ALL

El hotel està limpio y el personal es amable , pero , el colchon no es firme porque debe ser antiguo , el baño es extremadament pequeño, alguien abrió la puerta de mi habitacion mientras estaba dentro, la comida en el desayuno es muy mejorable , igual que las opciones , asi como la limpieza y disposicion de la sala .

Dear Mr. L., Thank you for taking the time to share your feedback following your stay at Novotel Paris Centre Tour Eiffel. We are truly sorry to learn that several aspects of your experience did not meet your expectations, particularly the comfort of the mattress, the size of the bathroom, as well as your perception of the breakfast quality and variety. Your comments are taken very seriously and have been shared with the relevant teams for review as part of our continuous improvement process. We also sincerely regret the situation you described regarding your room door being opened while you were inside. This is not in line with our standards of safety and respect for our guests’ privacy. An internal review will be conducted to fully understand what happened and ensure this does not happen again. We are, however, pleased to read that you appreciated the cleanliness of the hotel and the kindness of our teams, which are key pillars of our daily commitment to our guests. We hope to have the opportunity to regain your trust on a future stay and provide you with a more satisfying experience. Clémence - Guest Relation Manager

Nota de clientes de Avis 3.5/5

Carlos G. B. Negocios - Comentarios confirmados ALL

Desayuno agobiante. Habitaciones anticuadas para lo que es un Novotel

Dear Mr. G. B., Thank you for taking the time to share your detailed feedback following your stay at Novotel Paris Centre Tour Eiffel. We are truly sorry to learn that your experience did not meet your expectations, particularly regarding the cleanliness of your room upon arrival. This situation is unacceptable and does not reflect the quality standards we strive to provide to our guests. We fully understand your frustration at having to return to reception to request a room change, and we also regret that the new room assigned did not match the category originally booked. We have also carefully noted your comments regarding the perceived level of service and your breakfast experience. Your feedback concerning the welcome and presence of our teams has been shared, as we place great importance on the quality of interaction and attention given to each of our guests. Please be assured that your comments have been forwarded to our housekeeping, food & beverage, and reception teams so that corrective actions can be implemented. We sincerely hope to have the opportunity to regain your trust during a future stay and provide you with an experience that better reflects our usual standards. Clémence - Guest Relation Manager

Calificaciones de nuestro hotel de usuarios de otras webs

  • 2.688 opiniones 9.5/10 Ubicación
  • 3.380 opiniones 5.2/10 Habitación
  • 2.978 opiniones 7.8/10 Servicio
  • 33 opiniones 6.1/10 Internet
  • 1.496 opiniones 4.3/10 Comodidad
  • 1.224 opiniones 6.4/10 Desayuno
  • 1.195 opiniones 5/10 Limpieza
  • 753 opiniones 6.2/10 Ambiente

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