ibis budget Canberra 3 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.1/5 445 Bewertungen

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Beschreibung

Hotel-Extras

  • Ihre ideale Wahl als preisgünstiges Hotel, wenn Sie die Hauptstadt Australiens besuchen

  • 7 km vom Stadtzentrum von Canberra

  • Wenige Autominuten von allen wichtigen Galerien, Sehenswürdigkeiten, Läden und Speiselokalen

  • Ein Hotel für die ganze Familie mit haustierfreundlichen Zimmern

  • Schnelles und kostenloses WIFI im gesamten Hotel, kostenlose Parkplätze vor Ort

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ibis budget Canberra

15 Tay Street, Antill Street
2602 WATSON
Australien

GPS:-35.225, 149.166583

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • Haustiere willkommen
  • Rollstuhlgängig
  • WLAN
  • Klimaanlage
  • Frühstück
  • 100 % Nichtraucherhotel

Frühstück

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.1/5  445 Bewertungen

TripAdvisor-Gesamtwertung  3.0/5  526 Bewertungen

Good for what we needed

Note Tripadvisor 4.0/5

RossHJames Zertifizierte TripAdvisor Bewertung

This is a budget hotel, so don't expect more than this. However our room was clean, and comfortable. Breakfast was good for $10, with cereal, choice of bread, pancakes fruit, yoghurt juice, tea and coffee. The staff were very friendly and helpful. The rooms are small but functional enough. Comfortable bed. If you just want somewhere to sleep and a healthy breakfast, it's good.

Hi Ross! Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us, especially that your room was clean and comfortable. I am also happy to hear that you enjoyed our breakfast offering! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards, Matt Parkins General Manager

無料駐車場が嬉しい!キャンベラ市内中心部から車で約10分、Accor Hotels系列のバジェットホテル

Note Tripadvisor 3.0/5

Hiro4734 Zertifizierte TripAdvisor Bewertung

イースターホリデーを使った家族旅行でオーストラリアの首都・キャンベラを訪れ、ibis Budget Canberraを3泊4日で利用しました。 ibis Budget Canberraはキャンベラ市内中心部から約7km離れたWatson地区にあるアコーホテルズ(Accor Hotels)系列のバジェットホテルです。 宿泊当日はケアンズを昼過ぎに出発し、メルボルン経由でキャンベラに到着したのでホテルへのチェックインは午後8時15分ごろになりました。宿泊予約と宿泊料金決済はあらかじめ某ホテル予約サイトから行ったので、宿泊者名簿に記入して身分証明書とクレジットカードを提示するだけでスムースにチェックインできました。キャンベラ空港でレンタカーを借りたので、ホテル敷地内にある駐車場を滞在中無料で利用できたのが嬉しかったです。 今回利用した客室タイプは2 Single Beds and 1 Single bedです。ベッドは2段式で上段はシングルベッド、下段にはシングルベッド2台が配置されていました。客室は12m2とあまり広くはないものの、3人での利用でもまったく窮屈さを感じませんでした。室内奥のデスク周りにはテレビと小型冷蔵庫が設置されています。また客室の洗面台はトイレ・シャワールームの外に設置されているので、複数人で宿泊するのにも便利です。 客室には無料のコーヒー・紅茶が用意されています。バスアメニティはシャワーブースと洗面台にシャンプー・ボディウォッシュ・ハンドウォッシュが1つにまとまったものが備え付けられているのみで、歯ブラシやカミソリは提供されていません。 館内ではWi-Fiが無料で利用できますが、時間帯によっては通信速度が低下したり、接続が切断されることがありました。 フロントデスク横のダイニングエリアでは朝7時30分から10時まで、トースティ又はコンチネンタルブレックファストの朝食が提供されます。朝食の予約は必要なく、料金は利用時にフロントデスクにて精算します。1人$10のビュッフェ式コンチネンタルブレックファストにはパン・シリアル、ハム、ヨーグルト、フルーツカクテル、牛乳・ジュースが含まれますが、コーヒー・紅茶などの温かい飲み物は別に料金が必要です。 ホテルの隣にはガソリンスタンド併設のコンビニエンスストアがありますが、周辺にカフェやレストランなどは少ないので、食事やショッピングは市内で済ませることをお勧めします。またホテルが立地するWatson地区から市内へは交通が不便なので、主に公共交通機関を利用して観光する場合は市内中心部のホテルへ滞在されるのも良いでしょう。

Hi Hiro! Thank you so much for staying with us and for taking the time to provide us with such detailed, considered and positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards, Matt Parkins General Manager

A quick overnight stay.

Note Tripadvisor 3.0/5

Maurice F Reisen mit Freunden - Zertifizierte TripAdvisor Bewertung

You get what you pay for with this hotel. Located in the outskirts of Canberra. The room was basic. Not clean though . There were rogue hairs in the bathroom and stains on the wall. The inner staircase needs a good clean too. The bed was comfy though.

Hi Maurice, Thank you so much for staying with us and for taking the time to provide us with valuable feedback. I am glad to hear that you mostly enjoyed your stay with us, though I am sorry for the cleanliness issues you experienced. We will be following this up with the housekeeping team to ensure it is kept on top of. On the plus side I'm glad that you found our bed comfortable! Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra! Kind regards, Matt Parkins General Manager

HORRIBLE EXPERIENCE!

Note Tripadvisor 1.0/5

Explore611130 Zertifizierte TripAdvisor Bewertung

I never thought I would write a review, I have never done it before, but this one is worth my time spending. It was the most horrific stay and I wish no-one goes through such traumatic experience. We booked for 5 nights, stayed the first night at my partners insistence. After 13 hours of driving my partner was very tired and i too. We booked a Queen bed accommodation and were offered initially a king single bed that was best suited for people with disability, so we requested another one and was given a double bed with a bunk bed on top, we accepted there because we were told that the room that we booked was given to someone else. All their rooms are unclean, no chairs to sit on, a very dirty plastic stool, nothing was clean, there was a bug in the toilet, shower dirty, all rooms are very, very small, photos are deceiving. So, no ethics, no satisfactory customer service just right there. At time of going to bed I tried to get in bed but I did not notice the wooden bunk bed right in front of me and hit my head so hard that I nearly passed out. My forehead was very swollen and badly bruised! It was very late and when I went out to the Office which was just outside the room, there was no-one but most importantly there was no first aid kit or an emergency phone. The next day it was a Sunday and there was no Pharmacies opened. I understand that it's a budget hotel and my partner wanted to stay closer to the convention he was going to; but there is total negligence, lack of duty of care, poor customer service, unclean, the list is endless. The next day we asked for our refund because we were not going to stay one more night there, unfortunately it was prepaid and we had to get refunded; one of the remaining 4 days was refunded, the General Manager said that he organised 2 of them and to contact another booking agency for one of the days but we never got any refund, I did contact Expedia which he said has organised the refund for us but Expedia had no knowledge of such bookings, also the third agency, Webbed, had no record of the booking. I went through traumatic days also trying to contact all those agencies. I tried to call the hotel to explain my situation but never got an answer. I am still unwell with the big bruise on my head and a sore eye after almost a month now. IT'S A HEALTH HAZARD! Keep away from them. They are lucky I give them 1, this hotel deserves nothing.

Good afternoon, Thank you for taking the time to tell us about your experience at the Ibis Budget Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Parkins General Manager

Dreckige Unterkunft

Note Kundenmeinungen 0.5/5

Dieter Familien - Bestätigte Mitteilungen ALL

Bei der Ankunft erhielten wir die Information, dass unser Zimmer nur jeden 2. Tag gereinigt würde. Dies stand nirgendwo in meiner Hotelreservierungsbestätigung!!!!!!!!!! Jeden 2. Tag musste wir also um neue Handtücher an der Rezeption bitten. Das Zimmer wurde nur miserabel gereinigt. Am Boden lagen Papierschnipsel vom 2. bis zu letzten Tag. Die Becher für Tee und Kaffee wurden nicht gereinigt. Die Sanitärzelle hat mehrere schwarze Stellen. Am Boden lagen alte schwarze Haare in der Sanitärzelle und unter dem Waschbecken. Die Klimaanlage quillt vor Dreck aus den Ritzen über. Wir haben diese somit nicht benutzt. Innerhalb der 14 Tage erhielten wir nur einmal frische Bettwäsche, sonst wurde nur die alte Bettwäsche oben glatt gezogen. Der Fußboden war klebrig dreckig, ob dieser überhaupt einmal gewischt wurde kann ich nicht sagen. Ich habe für diese genannten Dinge eine Fotodokumentation vorgenommen. Bei Bedarf kann ich diese Ihnen zusenden. Eine Hotelunterkunft der accorgruppe in diesem Zustand habe ich bisher nicht erlebt. MfG G., Accor Mitglied

Dear Klaus-Dieter G., Thank you for taking the time to tell us about your experience at the ibis budget Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sincerely sorry to hear that you had so many problems with the housekeeping of the rooms, this is definitely not our usual standard and I will be addressing your concerns with the housekeeping team to ensure that this does not happen again. While we do service the rooms every second day, we should also be changing the linen every three days - the only time that we will not change the sheets is if there are belongings on the bed as our housekeeping team has strict instructions not to move guest's belongings. I had not been aware of your concerns during your stay and apologise that we did not have the opportunity to rectify this for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Parkins General Manager

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So bewerten andere Internetnutzer unser Hotel

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  • 1.001 Bewertungen 4.8/10 Zimmer
  • 689 Bewertungen 9.1/10 Service
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  • 165 Bewertungen 2.9/10 Ausstattung
  • 122 Bewertungen 6.7/10 Frühstück

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