ibis budget Canberra 3 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.0/5 357 Bewertungen

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Beschreibung

ALLSAFE geprüftes Hotel

Hotel-Extras

  • Ihre ideale Wahl als preisgünstiges Hotel, wenn Sie die Hauptstadt Australiens besuchen

  • 7 km vom Stadtzentrum von Canberra

  • Wenige Autominuten von allen wichtigen Galerien, Sehenswürdigkeiten, Läden und Speiselokalen

  • Zimmer konzipiert für Alleinreisende, Paare, Familien oder Gruppen

  • Schnelles und kostenloses WIFI im gesamten Hotel, kostenlose Parkplätze vor Ort

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ibis budget Canberra

15 Tay Street, Antill Street
2602 WATSON
Australien

GPS:-35.225, 149.166583

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • WLAN
  • Klimaanlage
  • Frühstück
  • 100 % Nichtraucherhotel

Frühstück

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.0/5  357 Bewertungen

TripAdvisor-Gesamtwertung  3.0/5  525 Bewertungen

A quick overnight stay.

Note Tripadvisor 3.0/5

Maurice F Reisen mit Freunden - Zertifizierte TripAdvisor Bewertung

You get what you pay for with this hotel. Located in the outskirts of Canberra. The room was basic. Not clean though . There were rogue hairs in the bathroom and stains on the wall. The inner staircase needs a good clean too. The bed was comfy though.

HORRIBLE EXPERIENCE!

Note Tripadvisor 1.0/5

Explore611130 Zertifizierte TripAdvisor Bewertung

I never thought I would write a review, I have never done it before, but this one is worth my time spending. It was the most horrific stay and I wish no-one goes through such traumatic experience. We booked for 5 nights, stayed the first night at my partners insistence. After 13 hours of driving my partner was very tired and i too. We booked a Queen bed accommodation and were offered initially a king single bed that was best suited for people with disability, so we requested another one and was given a double bed with a bunk bed on top, we accepted there because we were told that the room that we booked was given to someone else. All their rooms are unclean, no chairs to sit on, a very dirty plastic stool, nothing was clean, there was a bug in the toilet, shower dirty, all rooms are very, very small, photos are deceiving. So, no ethics, no satisfactory customer service just right there. At time of going to bed I tried to get in bed but I did not notice the wooden bunk bed right in front of me and hit my head so hard that I nearly passed out. My forehead was very swollen and badly bruised! It was very late and when I went out to the Office which was just outside the room, there was no-one but most importantly there was no first aid kit or an emergency phone. The next day it was a Sunday and there was no Pharmacies opened. I understand that it's a budget hotel and my partner wanted to stay closer to the convention he was going to; but there is total negligence, lack of duty of care, poor customer service, unclean, the list is endless. The next day we asked for our refund because we were not going to stay one more night there, unfortunately it was prepaid and we had to get refunded; one of the remaining 4 days was refunded, the General Manager said that he organised 2 of them and to contact another booking agency for one of the days but we never got any refund, I did contact Expedia which he said has organised the refund for us but Expedia had no knowledge of such bookings, also the third agency, Webbed, had no record of the booking. I went through traumatic days also trying to contact all those agencies. I tried to call the hotel to explain my situation but never got an answer. I am still unwell with the big bruise on my head and a sore eye after almost a month now. IT'S A HEALTH HAZARD! Keep away from them. They are lucky I give them 1, this hotel deserves nothing.

Dreckige Unterkunft

Note Kundenmeinungen 0.5/5

Dieter Familien - Bestätigte Mitteilungen ALL

Bei der Ankunft erhielten wir die Information, dass unser Zimmer nur jeden 2. Tag gereinigt würde. Dies stand nirgendwo in meiner Hotelreservierungsbestätigung!!!!!!!!!! Jeden 2. Tag musste wir also um neue Handtücher an der Rezeption bitten. Das Zimmer wurde nur miserabel gereinigt. Am Boden lagen Papierschnipsel vom 2. bis zu letzten Tag. Die Becher für Tee und Kaffee wurden nicht gereinigt. Die Sanitärzelle hat mehrere schwarze Stellen. Am Boden lagen alte schwarze Haare in der Sanitärzelle und unter dem Waschbecken. Die Klimaanlage quillt vor Dreck aus den Ritzen über. Wir haben diese somit nicht benutzt. Innerhalb der 14 Tage erhielten wir nur einmal frische Bettwäsche, sonst wurde nur die alte Bettwäsche oben glatt gezogen. Der Fußboden war klebrig dreckig, ob dieser überhaupt einmal gewischt wurde kann ich nicht sagen. Ich habe für diese genannten Dinge eine Fotodokumentation vorgenommen. Bei Bedarf kann ich diese Ihnen zusenden. Eine Hotelunterkunft der accorgruppe in diesem Zustand habe ich bisher nicht erlebt. MfG G., Accor Mitglied

Dear Klaus-Dieter G., Thank you for taking the time to tell us about your experience at the ibis budget Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sincerely sorry to hear that you had so many problems with the housekeeping of the rooms, this is definitely not our usual standard and I will be addressing your concerns with the housekeeping team to ensure that this does not happen again. While we do service the rooms every second day, we should also be changing the linen every three days - the only time that we will not change the sheets is if there are belongings on the bed as our housekeeping team has strict instructions not to move guest's belongings. I had not been aware of your concerns during your stay and apologise that we did not have the opportunity to rectify this for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Parkins General Manager

Avoid if for business.

Note Tripadvisor 1.0/5

kevinwA708VS Zertifizierte TripAdvisor Bewertung

Avoid. Tiny room in the middle of nowhere which is not suited for Business stays. Maybe good for a quick and cheap overnight but that would be it. Was woken on several nights, one in particular at 1am by a lady who rattled the crap out of the already loose door lock. Played hunt the PowerPoint and enjoy the rock and roll music from the tiny fridge. I was surprised to see people living in the carpark in rooftop tents. Maybe they were sharing toilet facilities.

Location is Great!

Note Tripadvisor 4.0/5

bok_1981 Familie - Zertifizierte TripAdvisor Bewertung

Stayed for 2 nights on our way to Thredbo. Location is perfect on a quiet street and service station close to it. Rooms are spacious and clean. Staff are attentive too. There is a store for commonly used items which added to the convenience. Only downside is parking can be very busy at night. Trucks park parallel to the parking spots which occupy a lot of space. It was a good stay and would come back on our next trip to Canberra.

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