メルキュール サンパウロ モエマ タイムズ スクエア ホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,386 件のレビュー

メルキュール サンパウロ モエマ タイムズ スクエア ホテル - Image 1
メルキュール サンパウロ モエマ タイムズ スクエア ホテル - Image 2
メルキュール サンパウロ モエマ タイムズ スクエア ホテル - Image 3
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説明

ホテルのその他の情報

  • サンパウロのペットフレンドリーなホテルです。15 kgまでのペットのご同伴可能(犬と猫)。

  • お身体の不自由なお客さまに対応したバリアフリールーム。

  • サンパウロのファミリーフレンドリーなホテルです。4名様までご利用いただけます。

  • 地下鉄ライラック線モエマ駅から100メートル以内。

  • サンパウロでのご滞在に最適なホテルです。有料駐車場をご利用いただけます。

当ホテルの客室

ホテル所在地

メルキュール サンパウロ モエマ タイムズ スクエア ホテル

Avenida dos Jamaris, 100, Moema
04078-000 サンパウロ
ブラジル

GPS:-23.60528, -46.66158

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • ルームサービス

DELL'ARTE RISTORANTE

居心地の良い空間、プライベートエリアに加え、ワインセラーには素晴らしいセレクションをご用意しています。イタリアらしい雰囲気が漂うモエマ地区でのご滞在に最適です。ご朝食、ランチ、ディナー(ビュッフェまたはアラカルト)。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,386 件のレビュー

トリップアドバイザーの評価  4.0/5  620 件のレビュー

2023エクセレンス認証

Special Thank you

トリップアドバイザーの評価 5.0/5

428bertom トリップアドバイザー認証口コミ

I would like to thank the Soraya and Joyce for making our stay the most incredible. It was our wedding weekend and they couldn't have been any better. These two deserve great praise for their kindness and attention. The hotel is in a great location and the breakfast Buffett was good ( please consider eggs to order). Thank you to everyone for making our weekend great.

Dear 428bertom, Thank you very much for your comments. We are glad to receive this from you. Soraya and Joyce loved to do the surprise for you. Both are happy for you. Regards, Renata Mendes Customer Experience Coordinator

Not even one bottle of water for free

トリップアドバイザーの評価 4.0/5

BrazilACA ビジネス - トリップアドバイザー認証口コミ

Not a bad option for the price and very close to my office. The room is good and spacious. The bathroom is very small. The worst part is that there was not one bottle of water for free, all paid for – I have seen worst hotels offer a complimentary water bottle. Their breakfast is ok and reception is always busy.

Dear BRAZILACA Thanks for sharing your experience at the Mercure Hotel SP Moema Times Square. We're sorry we have not exceeded your all expectations during your stay. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to inform you, we have complimentary water available at reception; however, we do not yet include complimentary water in all room categories; only in the privilege room which, in addition to the minibar with paid items, have a drinks package available which includes water, soft drinks and juice. On your next stay, we hope you enjoy this category so that we can serve you in a way that suits you perfectly. Sincerely, Renata Mendes

Very good hotel

トリップアドバイザーの評価 5.0/5

amandita_klein Couples - トリップアドバイザー認証口コミ

The hotel is located in a very friendly and convenient are. The staff is very helpful and polite. We had great days staying there. I want to say thank you in special for the receptionists: Brenda, Beatriz, Jessica and Patrícia. I recommend this hotel for couples and singles.

Amandita_klein, We appreciate your comments regarding your stay at the Mercure Sao Paulo Times Square Hotel. It is always a pleasure to receive feedback of our guests. We hope to see you soon. Regards, Renata Mendes

If your work or entertainment is internet dependent forget this hotel

トリップアドバイザーの評価 3.0/5

eogi ファミリー - トリップアドバイザー認証口コミ

Average hotel for this price range. It has the minimum sheets, towels, soap, and shampoo. Pillow with a deodorant smell from a previous guest. The elevator is small and in these covid times, I felt claustrophobic. Breakfast was not included but it seemed OK. The Internet is BAD. After reading previous customers' comments, I called the hotel about the state of the internet, and the employee guaranteed that they had recently upgraded it!! It is located in a nice area but there are other competing hotels nearby.

Dear eogi, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Moema Times Square. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Mendes

Average hotel, without proper infrastructure

トリップアドバイザーの評価 1.0/5

K5963QEricardo ビジネス - トリップアドバイザー認証口コミ

it is already upsetting to get to your hotel room at 11pm to find a clog toilet.. What is special about this hotel is that they will tell you to wait until to tomorrow to have it checked.... I am giving up on a 17 day stay at day 3... Accor platinum and never coming back!

Dear K5963QEricardo, Obrigada pela avaliação e pela oportunidade de esclarecimentos! Tivemos a informação que o senhor esteve em um apartamento fora de nossa administração; que estava com problemas quando voltou à noite e com isso levou à troca para um novo quarto; sendo esse pagando diária como os demais quartos. Esperamos futuramente receber o senhor como nosso hóspede e receber os beneficios All como um associado da nossa rede. Atenciosamente, Renata Mendes

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 637 件のレビュー 9.6/10 ロケーション
  • 982 件のレビュー 7.6/10 客室
  • 939 件のレビュー 7.9/10 サービス
  • 125 件のレビュー 3.4/10 インターネット
  • 530 件のレビュー 7/10 快適さ
  • 466 件のレビュー 6.9/10 朝食
  • 386 件のレビュー 7.8/10 清潔さ
  • 166 件のレビュー 4.4/10 お値打ち度

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