ホテル グランド メルキュール サンパウロ イビラプエラ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,489 件のレビュー

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説明

ホテルのその他の情報

  • 当ホテルはペットフレンドリーホテルです。有料です。

  • ニューヨークで最も人気のロスのレストラン、ボランジェリドグランドでミルフォリャスペストリーをお試しください。

  • サンパウロのホテルは、プールとジムを備え、レジャーにぴったりです。

  • イビラプエラ地域で唯一のヘリパッドを備えたホテル

  • テニスコートをご利用いただけます(有料)。

当ホテルの客室

ホテル所在地

ホテル グランド メルキュール サンパウロ イビラプエラ

Rua Sena Madureira 1355 Bloco 1, IBIRAPUERA
04021051 サンパウロ
ブラジル

GPS:-23.59263, -46.6493

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,489 件のレビュー

トリップアドバイザーの評価  4.0/5  1,973 件のレビュー

2024エクセレンス認証

Grand Mercure Ibirapuera

トリップアドバイザーの評価 5.0/5

Augusto R トリップアドバイザー認証口コミ

A beautiful hotel located close to the main attraction in Sao Paulo, Ibirapuera Park. It has all the amenities, including ATM. It has two restaurants, a bar, and a cafe. There's live music Wed-Fri afternoon. The rooms are big and well equipped.

Dear Auggie, Thank you for your kind words! We're delighted to hear that you enjoyed our hotel and its convenient location near Ibirapuera Park. It's great to know that you appreciated our amenities, including the restaurants, bar, café, and live music. We hope to welcome you back soon for another wonderful stay! Best Regards, Carolina Barreto Coordenadora de Qualidade e Customer Experience

Marcos is Amazing!

トリップアドバイザーの評価 5.0/5

Sightsee693709 トリップアドバイザー認証口コミ

Marcos in the breakfast restaurant is very kind and attentive. He brought us food from the kitchen and took the time to show us the different types of cheese - even though our Portuguese language skills are poor. Marcos made us smile when he brought my wife a cappuccino (see photo) and these little touches are always appreciated. Marcos is obviously a classically trained waiter and is very professional. His area of the restaurant felt calm and in control which made the busy breakfast period such a better experience. Marcos is a credit to the Grand Mercure and should be used as a brilliant example for new waiters when they are being trained. Thank you!

Dear Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that Marcos made your breakfast experience so special. His dedication and professionalism truly shine, and we’re glad he could make your stay more enjoyable, even with the language barrier. We appreciate your kind words and will make sure to share your compliments with Marcos and the rest of our team. Thank you for choosing Grand Mercure, and we hope to welcome you back soon! Best regards, Carolina Barreto Customer Experience Coordinator

Excellent hotel and service

トリップアドバイザーの評価 5.0/5

Trek586605 トリップアドバイザー認証口コミ

Excellent hotel and service. Renato in the bar was exceptional with his language skills, and made our experience much easier, particularly as we don’t speak Portuguese. We are on a trip to visit our daughter and he has been so friendly and helpful - a real credit to the hotel. Thank you!

Dear guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an excellent experience at our hotel and that Renato was able to assist you with his language skills. It’s great to know he made your stay more enjoyable, especially while visiting your daughter. We truly appreciate your kind words and will make sure to share them with Renato. We hope to welcome you back in the future! Best regards, Carolina Barreto Coordenadora de Qualidade e Customer Experience

Super friendly and helpfull staff Mr Marcos at the Breakfast Buffet.

トリップアドバイザーの評価 5.0/5

Neil S ビジネス - トリップアドバイザー認証口コミ

Breakfast buffet is very extensive, there is a lot of choice. Fresh juices, fruit, typical Brazilian food and so much more. Mr Marcos served our table for the period we stayed and he always welcomed us with a big friendly smile and so much kindness. I travel a lot and these little things make such a difference. Thank you Mr Marcos! Hope to see you next time! 😊

Dear Neil, Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience during your stay, especially with Mr. Marcos at the breakfast buffet. It’s fantastic to know that you enjoyed our extensive breakfast offerings and that Mr. Marcos made a lasting impression with his friendly service and warm smile. We truly believe that these little touches make a big difference, and we’re glad they contributed to your experience. We appreciate your kind words and hope to welcome you back soon for another memorable stay! Warm regards, Carolina Barreto Customer Experience Coordinator

Amazing

トリップアドバイザーの評価 5.0/5

Isabelle A トリップアドバイザー認証口コミ

What an amazing service and waiter. So happy to be here. I travel all over the world but I don’t meet many waiters as him. He makes u feel welcome and gives u great feeling to be there. I can’t wait to stay over and enjoy another drink with him working in the bar.

Dear Isabelle, Thank you so much for your fantastic feedback! We are delighted to hear that you had such an amazing experience with our waiter at the bar. It’s wonderful to know that he made you feel so welcome and contributed to your enjoyment. We truly appreciate your kind words and can’t wait to welcome you back for another stay. We’ll make sure to have your favorite drinks ready for you! See you soon! Carolina Barreto Customer Experience Coordinator

との提携 TripAdvisor

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