グランドメルキュールSPイタインビビ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 741 件のレビュー

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説明

ホテルのその他の情報

  • リラクゼーションエリア(温水プール、プールバー、サウナ、ジム、スパ)。

  • 210名様まで収容可能な、企業イベントや社交イベントに最適なスペースです。

  • ご家族に最適ですピクニックエリアとお子様のためのテント

  • ホテルロビーのアートギャラリーはインスタグラムにぴったりです

  • 主要病院(Rede D'or、Sancta Maggiore、Sírio-Libânes)のそば

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ホテル所在地

グランドメルキュールSPイタインビビ

Rua Tenente Negrao, 200, Itaim Bibi
04530030 サンパウロ
ブラジル

GPS:-23.58477, -46.67274

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Restaurante itaIN

ItaINには活気があふれ、現代的な雰囲気が漂っています。庭園を一望できる快適なモジュール式スペースをご用意しております。レストランでは、現代的な料理をお召し上がりいただけます。ブランドのブラジルのエッセンスを感じることができます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  741 件のレビュー

トリップアドバイザーの評価  4.5/5  2,481 件のレビュー

2023エクセレンス認証

Optimum

トリップアドバイザーの評価 5.0/5

USA P トリップアドバイザー認証口コミ

Optimal services The personal very respectful and kind thanks to cisera for her assistant and take care of our room We are very happy with our stay, we recommended this hotel 100% For business or travel Location optimal Cleaning Attention Break fast

Hello! Thank you for taking the time to share your feedback. We are very happy to see that you enjoyed you stay. We hope to welcome you back to our Brasilian House very soon! Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

Great service and a very comfortable bed.

トリップアドバイザーの評価 5.0/5

Pl17L4 トリップアドバイザー認証口コミ

We booked this hotel to coordinate as it is the meeting point for the Gregtur one-day São Paulo tour. It turned out to be an excellent choice. Our room on the 21st floor was large, with a comfortable bed and good balcony, which was a bonus for a city centre hotel. Staff upon checking were very helpful. Breakfast was good, if not offering extensive choice for a hotel of this price. I accidentally left a pair of sunglasses (just purchased and still in the shopping bag) on the reception desk when we picked up our luggage to get the taxi to the airport. The hotel contacted me within minutes and safely kept the bag as we had good time to turn around the taxi and head back for them. This service was really appreciated. Would certainly stay here again when we need a central SP hotel.

Hello! Thank you for taking the time to share your feedback. We are very happy to see that you enjoyed you stay and that we are now your main accommodation option in the city. We hope to welcome you back to our Brasilian House! Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

Very well located with kid’s friendly staff

トリップアドバイザーの評価 4.0/5

Meire M ファミリー - トリップアドバイザー認証口コミ

Great experience! Very well located with great options for breakfast and lunch/dinner. Staff was outstanding and went the extra mile to be supportive and help us with our toddler. Special thanks to the kitchen staff and restaurant, Noor who was helping us out with my toddler while parents were trying to eat, Kevin and Esdra from reception. They even set up a kid’s space in my room with toys for my little one.

Hello Meire, Thank you very much for the evaluation. We are happy to see that we were able to meet expectations, especially when it comes to accommodation with children. We hope to welcome you again to our Brazilian House. Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

Unsafe taxi service from the hotel concierge.

トリップアドバイザーの評価 1.0/5

Malica G トリップアドバイザー認証口コミ

Firstly as an All Accor member my reservation was upgraded from Superior to Deluxe. However, the room I was given overlooked a construction site which meant I was awoken every morning at the break of dawn. Lastly, I will never visit this hotel again, which included the brand itself. Concierge offered to order me a taxi to the airport. Once in the taxi, I observed the metre was not switched on. I ask the driver to rectify this, but he said its a fixed price of $R250. I asked to be returned to the hotel which he refused. I begged to be returned to the hotel but he continued driving away from the hotel. I had to use the opportunity once he stopped at the red traffic lights to literally jump out with my luggage into traffic. As a solo female traveller, this has been very traumatic. The entire vacation went well apart from that one moment. The Grand Mercure Hotel did not take care of me as a guest.

Hello! We appreciate the review and are very sorry for the problems reported, especially regarding construction noise and the incident with the taxi driver. We have already reoriented everyone on the team so that situations like this will never happen again. We hope to have a new opportunity to serve you in the future. Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

Top 1 of SP

トリップアドバイザーの評価 5.0/5

fernandowr10 Couples - トリップアドバイザー認証口コミ

Went there for the F1 GP in Brazil and hit the jackpot. Great attending, great bedroom, great showers, a small gym but nice enough, great bar and a super attending. Everything that you ask for a place to stay during a marathon of events. The staff were super nice and even cheered for my Fluzão at the Libertadores final. 5 out 5. I'm back next year for sure

Hello Fernando! We are very happy that you enjoyed your stay and that we were able to provide you with incredible moments. We hope to have new opportunities to welcome you to our Brazilian House! Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

との提携 TripAdvisor

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