Mercure Cergy Pontoise Centre Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.1/5 437 أراء

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Mercure Cergy Pontoise Centre Hotel - Image 1
Mercure Cergy Pontoise Centre Hotel - Image 2
Mercure Cergy Pontoise Centre Hotel - Image 3
Mercure Cergy Pontoise Centre Hotel - Image 4
3 Rue des Chênes Emeraude, 95000 CERGY, فرنسا

الوصف

خدمات الفندق الإضافية

  • In the downtown area, close to shops, business districts and transport

  • Free high-speed WiFi, Co-working space, Bar

  • Secure underground parking, parking for vans and buses

  • 2 seminar rooms, 1 breakfast room: spacious, modular and bright

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Cergy Pontoise Centre Hotel

3 Rue des Chênes Emeraude
95000 CERGY
فرنسا

نظام تحديد المواقع العالمي (GPS):49.041012, 2.072875

الهاتف
فاكس +33 1 34 24 95 15

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

ASTREE

All-day reception. Warm and comfortable setting. A space to unwind, catch an exciting game or work in peace, either alone or in a group. All while enjoying our range of spirits and great Mercure wines.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.1/5  437 أراء

تقييم TripAdvisor  3.6/5  300 أراء

Very enjoyable stay here. Highly recommend!

ملاحظة Tripadvisor 5.0/5

712conord تقييم TripAdvisor المعتمد

We had an excellent stay at this hotel. After a long day's journey, we were warmly welcomed at Reception by Jamila. Super friendly and efficient, she had our room key ready, and also indicated where the hotel's underground parking is located (8 euro per night) and very quickly we were in our room. The room was fresh and clean and had a coffee/tea making facility as well as a fridge and the bathroom was equipped with nice soap products and enough towels for our overnight stay. We took the RER into Paris and it was about a 15 minute walk from the hotel. The next morning we found that the breakfast room was beautifully arranged with a wide variety of foods, juices, as well as a choice of hot drinks and the decor made it a very pleasant place to enjoy your meal in comfort. I would recommend Hotel Mercure Cergy 100% and will definitely stay there again should we be visiting the area. Especially we would like to thank Jamila for her professionality combined with her smile :-)

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Never again

ملاحظة Tripadvisor 2.0/5

kb2020883 العائلات - تقييم TripAdvisor المعتمد

I booked a room for 2 people but the room had 3 people max capacity. My daughter who is 14 was to stay with family members but plans changed for that one night and was to stay with us instead. Front desk lady did not care or have consideration we came from Canada and we had to book another room! She wouldn’t allow my daughter to stay in the same room. We even offered to pay for another person for our room, she did not listen. Horrible customer service. We had to write in a card and asked for a pen. They asked for the pen back as they didn’t have more. Beds were hard and uncomfortable. Never would go back or recommend to others.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our suite rooms with a capacity of 3 people were not available, there were only standard rooms left for 2 people maximum per room. Our receptionist only applied the rules of the establishment and made sure to find you rooms nearby. We completely understand your dissatisfaction but unfortunately we do not have a family room, this was the only solution. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Good price/quality ratio offer in Cergy

ملاحظة Tripadvisor 4.0/5

BernatDesclot Solo travel - تقييم TripAdvisor المعتمد

Good stay in Cergy, with the usual standard of quality by Accor on Mercure level. Decent rooms, good breakfast and a location close to the train station. It would have another average stay in a mid-range accommodation if it hadn’t been for Jamila at the front desk. She was extremely professional and helpful, helping me solve a few issues during stay. With her friendliness and supportiveness she made all the difference. Thank you very much! Moltes gràcies!

Dear Mr Desclot, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Mediocre Mercure in a dodgy area

ملاحظة Tripadvisor 3.0/5

RoadWrangler المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Check-in was easy. The front desk staff were very friendly at all hours. There are two lifts. The hotel is located in a sketchy area so be mindful of where you walk outside. Even the staff warned us away from certain areas. There are some shopping complexes just a 10-minute walk down the main street, as well as the train station. The room was small and hot. The bed was uncomfortably hard, unfortunately. There were all non-feather pillows and a table on each side. There were also power outlets on each side of the bed--perfect for charging devices at bedside. The room had a mini fridge (yay!) and an electric tea kettle. The bathroom was tiny with scarce counter space. The shower water pressure was ok and the hot water stayed hot, but the shower floor was quite slippery. The towels were very thin. The wall-mounted magnifying mirror was a nice touch but it was broken, stuck facing downward only, rendering it useless. The WiFi was strong but not password protected (boo!). The hotel has a bar (staffed by the friendly front desk personnel) but no restaurant. The whole hotel could use a remodel. I'd prefer to look elsewhere the next time I'm in the area, if there even is anything better.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Perfect

ملاحظة Tripadvisor 5.0/5

DayTrip19559036078 Solo travel - تقييم TripAdvisor المعتمد

Mercure Pontoise Cergy offers a comfortable stay with its spacious rooms and modern amenities. The staff is friendly and accommodating, ensuring a pleasant experience. The hotel's location provides easy access to Cergy's attractions. However, some guests noted minor maintenance issues. Overall, a solid choice for a convenient and enjoyable stay.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 116 أراء 5.6/10 مستوى النظافة
  • 102 أراء 7.5/10 الإفطار
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  • 42 أراء 5/10 وسائل الراحة

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جميع فنادقنا في سيرجي

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.