Catatan tamu Avis 4.6/5 8.311 ulasan
Hotel yang disetujui ALLSAFE
Jaminan Harga TerbaikBagaimana itu bekerja?
Gratis: Daftar sebagai anggota
Saat memesan di hotel ini:
Saya mendapat poin Status & Reward
Saya dapat menggunakan poin Reward
Saya mendapatkan manfaat dari keunggulan
Saya dapat memanfaatkan harga khusus anggota
10 minutes walking distance to the Old Town Square
Glazed breakfast terrace
Daylight in conference rooms
public transport (metro, tram, bus) next to the hotel
shopping mall next to the hotel
Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).
Check-in dari 14h00
Check out sampai 12h00
CLASSIC ROOM, 1 Queen Size Bed
CLASSIC ROOM, 2 Single Size Beds
EXECUTIVE ROOM, 1 King Size Bed, Sofa
SUPERIOR ROOM, 1 King Size Bed
Jumlah ruang pertemuan: 5
Ukuran maksimal: 120 m²
Kapasitas maksimal: 90 orang
Kapasitas perjamuan maksimal: 48 orang
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kamiCari tahu selengkapnya
The Shower head drop on my head and nothing was done
jeffreytan213 Business - 06/02/2020 Ulasan TripAdvisor tersertifikasi
I stayed in this hotel, was good and nice, location was good. but an incident happen which make me want to share it here. I check in and asked if the hotel was full and if room upgrade was possible for gold member, i was ask if i want to top-up for upgrade which i decline. the room was not so bad but what happen next was really horrible, i took a shower and the moment i switch to rain shower the entire shower head fell down and hit my head, took me awhile to ease the pain and stop the gushing water i took some picture on the rain shower head, apparently someone was known this was faulty ansd simply tape up the inner connecting hose and hoping it would stick on the wall and no one will use the rain shower head. i called the front desk, they offer to change a room and of cause an upgrade room just few room down the hallway. which meant hotel wasnt full of cause. no one was interested to ask how was my head and no one want to take alook at the bathroom, and i assume they knew this thats why. the next day i went to the duty manager and show her some picture and in which no explanation or apology she merely say ok i will send technician to take a look. MGallery by Sofitel? what kind of service standard is this, if you need the picture i am happy to share and send as well.
Will visit again
KazuUJPN Business - 04/02/2020 Ulasan TripAdvisor tersertifikasi
Good staff, fast C/I & C/O. No uncomfortable matter during stay. I travelled from Paris and stayed Accor group, and l felt much better management than others. I will chose again, if I visit Prague next time.
Very good stay and beautiful Hotel
agauberti Solo travel - 18/01/2020 Ulasan TripAdvisor tersertifikasi
It was a Very good stay and the M Gallery is a beautiful Hotel with a very good emplacement The rooms are very nice and the breakfast was perfect. The personnel is very kind and helpful. I recomand this hotel.
AdamGdansk1988 Couples - 08/01/2020 Ulasan TripAdvisor tersertifikasi
Considering this is supposed to be the best Accor hotel in Prague, we had quite high hopes, unfortunately our expectations were not met. The staff was mostly aloof and rude, with rare exceptions. Mistakes were made considering both the number of the guests and our status as Accor club members. The room, although elegant and spacious, was filled with dust, and for the 3 nights the cleaning service did nothing except of making a bed and hanging the towels straight. The breakfast options were more limited then in 3-star Ibis, and the chef so slow that it was basically impossible to order anything without waiting 15 minutes in line. I am a regular of Accor chain, who spent more than 60 days in their 3, 4 and 5 star hotels last year, and this was by far my worst experience with them. Despite good location and beautiful interiors, I can hardly recommend it to anyone.
salsa962020 Couples - 07/01/2020 Ulasan TripAdvisor tersertifikasi
I truly liked this place and enjoyed my stay. The staff was very nice and helpful. Room service was fast. Rooms were very modern and nicely designed. The location was great and close to everything. Thank you.
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