Mercure Jelenia Gora

Mercure Jelenia Gora 3 stars

Customer review rating (ALL Rating) 4.4/5 985 reviews

See on a map

Hotel extras

  • Hotel is located near the historic center

  • Convenient location

  • Hotel is located near the Giant Mountains and Jizera Mountains

  • Swimming pool and sauna are included in the price of accommodation

  • The perfect place for trainings, conferences and business meetings

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Jelenia Gora

ul. Sudecka 63
58-500 JELENIA GORA
Poland

  • BUS:  12 HOTEL

  • By plane

    PRAGUE At 150km / 93.21 miles

  • By plane

    WROCLAW AIRPORT At 120km / 74.57 miles

  • By helicopter

    AEROKLUB JELENIA GORA At 5km / 3.11 miles

  • By train

    JELENIA GORA - MAIN At 2km / 1.24 miles

  • By train

    JELENIA GÓRA At 4km / 2.49 miles

GPS:50.894266, 15.747013

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

HOTEL RESTAURANT

Our air-conditioned restaurant on the ground floor offers Polish and international cuisine and serves breakfasts, lunches and dinners in a cozy setting. We can also organize banquets.

Our accommodation(s)

Choose from a Standard or Superior Room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  985 reviews

TripAdvisor Rating  4.0/5  405 reviews

Wonderful!

Customer review rating 5.0/5

Olena K. Couples - Confirmed reviews ALL

Beautiful room, friendly staff, tasty breakfast! Thank you!

Dear Olena K., We very much appreciate your comments regarding your stay at the Hotel Mercure Jelenia Gora. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Nice hotel

Customer review rating 4.0/5

Ian Friends - Confirmed reviews ALL

Comfortable stay. Nice park/wood across road. Easy walking distance of town. Plenty of parking. Good Wifi. Swimming pool. Breakfast good. Restaurant meals excellent.

Large parking lot

TripAdvisor rating 4.0/5

Vesklion Families - TripAdvisor review

Positive: plenty of room for parking; nice lounge; recreational area with swimming pool and two saunas; quiet bedroom with blackout curtains Negative: expensive breakfast; one sauna was out of order and the other one was cold; the bedroom didn't have an air conditioner and a ventilation

complex registration, hot in restaurant

Customer review rating 3.5/5

Rafał Business - Confirmed reviews ALL

The telephone registration was very complex. I drive around Poland for business a lot, it was the first time I needed to give so much data. Then there was online check-in. In other cases I just call, give my name and date and that`s enough. The rooms should have air-conditioning at the price you charge, but the fan was enough. The restaurant was very hot - also no air-conditioning.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

good stay

Customer review rating 5.0/5

Gernot Business - Confirmed reviews ALL

Friendly, clean, perfect breakfast, reception speaks couple of languages

Dear Gernot Z., We very much appreciate your comments regarding your stay at the Hotel Mercure Jelenia Gora. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 342 reviews 7.8/10 Location
  • 490 reviews 6.5/10 Room
  • 543 reviews 9.1/10 Service
  • 20 reviews 8.8/10 WiFi
  • 312 reviews 9.5/10 Breakfast
  • 205 reviews 6.8/10 Vibe
  • 163 reviews 8/10 Cleanliness
  • 99 reviews 5.7/10 Value

Powered by Trustyou

All our hotels in JELENIA GORA