Novotel Краков Сити Запад 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 2 144

Гарантия
лучшей цены
Novotel Краков Сити Запад - Image 1
Novotel Краков Сити Запад - Image 2
Novotel Краков Сити Запад - Image 3
Novotel Краков Сити Запад - Image 4
ul. Armii Krajowej 11, 30-150 КРАКОВ, Польша

Описание

Особенности отеля

  • Открытая автостоянка

  • Прокат велосипедов по запросу

  • Отель расположен в пешей доступности от центрального района города.

  • Бесплатный высокоскоростной беспроводной Интернет

  • Станция зарядки электромобилей

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Расположение отеля

Novotel Краков Сити Запад

ul. Armii Krajowej 11
30-150 КРАКОВ
Польша

GPS:50.070207, 19.89738

Телефон
Факс +48 12 622 64 05

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 2 144

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 696

Сертификат качества 2023

Bad start but made up for this during the stay

Примечание: Tripadvisor 3.0/5

HandCo Реальные отзывы TripAdvisor

We booked this hotel as part of a JET2 break. Our flight was cancelled due to the fog and we had to wait until the next morning to fly to Krakow. We got to the hotel and the man on reception advised that his English was not good. We explained our plight and he went to speak to a manager. He came back out and advised us that as we had not arrived on the scheduled date, they had given our rooms away and initially adivsed that the hotel was full. When we protested, he again spoke to a manager and came out to say they had found one room and if we paid 500+ zl we could have it. We again refused as the room we had booked had already been paid via Jet2. I had to call Jet2 and thankfully they took over and called to hotel who magically discovered a room for us and another couple who had arrived a day late at the same time as us. The man, who advised he had poor English was then also able to discuss local attractions with us, gave us a map showing locations and transport links etc... nothing short of a miracle here. Despite the above, the hotel was lovely. It is a taxi ride from the Old Town but the Bolt Taxi app is brilliant and the taxi ride to there was around £5-£6 for two of us. The hotel is spotless clean. The room (Twin) was great and very clean. We used the pool and it was empty every time which was even better. The shower in the ladys changing area was not great as the water ran all over the floor outside the cubicle making it hard to find a dry spot to dress. I had read reveiws on how busy and inadequate the dining area was however this was not our experience. There were always plenty of available seats. The breakfast options were great. There was something for everyone from sausage, eggs, to continental, fruit, yoghurt, a lot of breads, pastries etc We also had one evening meal which was also delicious. I had the steak and my friend had the carbonara. Good value for money too. There is a nice bar area also and the price was not overly expensive. I would go back here if returning to Krakow

Lovely Stay, Great Service

Примечание: Tripadvisor 5.0/5

reviews_404 Реальные отзывы TripAdvisor

We had a wonderful stay at the Novotel Krakow City West. The room was clean, comfortable, and stylish. The staff were incredibly friendly and helpful, making our stay even more enjoyable. While the hotel is a bit further from the Old Town, the transportation links are excellent. We didn't mind the short journey and actually preferred the quieter location. Overall, we highly recommend this hotel for a pleasant stay in Krakow.

Novohotel ❤️

Примечание: Tripadvisor 5.0/5

June M Реальные отзывы TripAdvisor

Hotel is beautiful, rooms were spotless, staff lovely will definitely be back at some point 😊 location is just a short drive from city centre, transport is great either taxi or bus, Restaurant and bar busy at times but worth the wait as food is delicious.

So disappointed

Примечание: Tripadvisor 1.0/5

Patricia E Реальные отзывы TripAdvisor

The rooms were pretty decent and clean. It’s just the staff are rude. Specially in the fitness center. 15 minutes of working out (10:45am) the staff started to vacuum the whole gym and cleaned a spot on the floor with a very strong chemical and it made me so dizzy and opted out to stop my exercise. Complained to the reception, without any apologies that their guest was not feeling comfortable, and gave the reason that the staff in fitness center are third party. So disappointed.

Dear Patricia, Immediately after your opinion I approached you and we talked about the situation. Once again I would like to apologize for the situation. Please be informed that I also spoke with colleagues who are responsible for the gym area and I promise that we will learn from your words and this situation will not happen again. I hope to welcome you in the future and wish you all the best. With best hotelier regards, Witold Skałka

Переночевали

Примечание: отзывы клиентов 3.5/5

Sergii K. Деловые путешественники - Проверенные отзывы - ALL

Ехали с Берлина и приехали к гостинице около 12 часов ночи. По приезду узнали. что наше бронирование было отменено, как нам пояснили автоматически около полуночи. Номер нам предоставили, но он был не подготовлен для проживания трех человек, как было указано в бронировании. Софа не застелена и отсутствовал третий комплект полотенец. Ресепшен об этом не знал. Пришлось еще ожидать, пока организуются и подготовят номер для отдыха.

Dear Sergii, Thank you very much for sharing your opinion with us, we hope that you will decide to visit us again in the future :) With best regards, Witold Skałka Guest Experience Specialist

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Другие интернет-пользователи оценили наш отель

  • 558 Отзывов 7.6/10 Расположение
  • 828 Отзывов 7.9/10 Номер
  • 798 Отзывов 9.5/10 Сервис
  • 18 Отзывов 8.1/10 Интернет
  • 659 Отзывов 9.1/10 Завтрак
  • 294 Отзывов 9/10 Чистота
  • 290 Отзывов 7.3/10 Удобства
  • 241 Отзывов 6.2/10 Бассейн

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Правовая информация PDF

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.