Novotel Krakow City West bintang 4

Catatan tamu Avis (Peringkat ALL) 4.7/5 2.144 ulasan

Jaminan Harga
Terbaik
Novotel Krakow City West - Image 1
Novotel Krakow City West - Image 2
Novotel Krakow City West - Image 3
Novotel Krakow City West - Image 4
Al. Armii Krajowej 11, 30-150 CRACOW, Poland

Deskripsi

Keistimewaan hotel

  • Outdoor car park

  • Bicycle available on guest request

  • swimming pool and fitness centre

  • Free High-speed wireless Internet

  • EV charging station

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Lokasi hotel

Novotel Krakow City West

Al. Armii Krajowej 11
30-150 CRACOW
Poland

GPS:50.070207, 19.89738

Telepon
Fax +48 12 622 64 05

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

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Peringkat ALL  4.7/5  2.144 ulasan

Peringkat TripAdvisor  4.0/5  1.696 ulasan

Sertifikat keunggulan 2023

Bad start but made up for this during the stay

Catatan Tripadvisor 3.0/5

HandCo Ulasan TripAdvisor tersertifikasi

We booked this hotel as part of a JET2 break. Our flight was cancelled due to the fog and we had to wait until the next morning to fly to Krakow. We got to the hotel and the man on reception advised that his English was not good. We explained our plight and he went to speak to a manager. He came back out and advised us that as we had not arrived on the scheduled date, they had given our rooms away and initially adivsed that the hotel was full. When we protested, he again spoke to a manager and came out to say they had found one room and if we paid 500+ zl we could have it. We again refused as the room we had booked had already been paid via Jet2. I had to call Jet2 and thankfully they took over and called to hotel who magically discovered a room for us and another couple who had arrived a day late at the same time as us. The man, who advised he had poor English was then also able to discuss local attractions with us, gave us a map showing locations and transport links etc... nothing short of a miracle here. Despite the above, the hotel was lovely. It is a taxi ride from the Old Town but the Bolt Taxi app is brilliant and the taxi ride to there was around £5-£6 for two of us. The hotel is spotless clean. The room (Twin) was great and very clean. We used the pool and it was empty every time which was even better. The shower in the ladys changing area was not great as the water ran all over the floor outside the cubicle making it hard to find a dry spot to dress. I had read reveiws on how busy and inadequate the dining area was however this was not our experience. There were always plenty of available seats. The breakfast options were great. There was something for everyone from sausage, eggs, to continental, fruit, yoghurt, a lot of breads, pastries etc We also had one evening meal which was also delicious. I had the steak and my friend had the carbonara. Good value for money too. There is a nice bar area also and the price was not overly expensive. I would go back here if returning to Krakow

Lovely Stay, Great Service

Catatan Tripadvisor 5.0/5

reviews_404 Ulasan TripAdvisor tersertifikasi

We had a wonderful stay at the Novotel Krakow City West. The room was clean, comfortable, and stylish. The staff were incredibly friendly and helpful, making our stay even more enjoyable. While the hotel is a bit further from the Old Town, the transportation links are excellent. We didn't mind the short journey and actually preferred the quieter location. Overall, we highly recommend this hotel for a pleasant stay in Krakow.

Novohotel ❤️

Catatan Tripadvisor 5.0/5

June M Ulasan TripAdvisor tersertifikasi

Hotel is beautiful, rooms were spotless, staff lovely will definitely be back at some point 😊 location is just a short drive from city centre, transport is great either taxi or bus, Restaurant and bar busy at times but worth the wait as food is delicious.

So disappointed

Catatan Tripadvisor 1.0/5

Patricia E Ulasan TripAdvisor tersertifikasi

The rooms were pretty decent and clean. It’s just the staff are rude. Specially in the fitness center. 15 minutes of working out (10:45am) the staff started to vacuum the whole gym and cleaned a spot on the floor with a very strong chemical and it made me so dizzy and opted out to stop my exercise. Complained to the reception, without any apologies that their guest was not feeling comfortable, and gave the reason that the staff in fitness center are third party. So disappointed.

Dear Patricia, Immediately after your opinion I approached you and we talked about the situation. Once again I would like to apologize for the situation. Please be informed that I also spoke with colleagues who are responsible for the gym area and I promise that we will learn from your words and this situation will not happen again. I hope to welcome you in the future and wish you all the best. With best hotelier regards, Witold Skałka

Nice rooms, nice pool

Catatan Tripadvisor 5.0/5

Krzysztof256 Ulasan TripAdvisor tersertifikasi

This hotel has nice rooms and great common areas. The kids loved the pool. The location is just outside walking distance from the historic downtown. The fold-out bed they set up for the kids was quite uncomfortable and could use some thicker padding.

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 558 ulasan 7.6/10 Lokasi
  • 828 ulasan 7.9/10 Kamar
  • 798 ulasan 9.5/10 Pelayanan
  • 18 ulasan 8.1/10 Internet
  • 659 ulasan 9.1/10 Sarapan
  • 294 ulasan 9/10 Kebersihan
  • 290 ulasan 7.3/10 Fasilitas
  • 241 ulasan 6.2/10 Kolam

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informasi hukum PDF

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.