Novotel Krakow City West bintang 4

Catatan tamu Avis (Peringkat ALL) 4.7/5 2.125 ulasan

Jaminan Harga
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Novotel Krakow City West - Image 1
Novotel Krakow City West - Image 2
Novotel Krakow City West - Image 3
Novotel Krakow City West - Image 4
Al. Armii Krajowej 11, 30-150 CRACOW, Poland

Deskripsi

Keistimewaan hotel

  • Outdoor car park

  • Bicycle available on guest request

  • swimming pool and fitness centre

  • Free High-speed wireless Internet

  • EV charging station

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Lokasi hotel

Novotel Krakow City West

Al. Armii Krajowej 11
30-150 CRACOW
Poland

GPS:50.070207, 19.89738

Telepon
Fax +48 12 622 64 05

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

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Cari tahu selengkapnya

Peringkat ALL  4.7/5  2.125 ulasan

Peringkat TripAdvisor  4.0/5  1.693 ulasan

Sertifikat keunggulan 2023

Novohotel ❤️

Catatan Tripadvisor 5.0/5

June M Ulasan TripAdvisor tersertifikasi

Hotel is beautiful, rooms were spotless, staff lovely will definitely be back at some point 😊 location is just a short drive from city centre, transport is great either taxi or bus, Restaurant and bar busy at times but worth the wait as food is delicious.

So disappointed

Catatan Tripadvisor 1.0/5

Patricia E Ulasan TripAdvisor tersertifikasi

The rooms were pretty decent and clean. It’s just the staff are rude. Specially in the fitness center. 15 minutes of working out (10:45am) the staff started to vacuum the whole gym and cleaned a spot on the floor with a very strong chemical and it made me so dizzy and opted out to stop my exercise. Complained to the reception, without any apologies that their guest was not feeling comfortable, and gave the reason that the staff in fitness center are third party. So disappointed.

Dear Patricia, Immediately after your opinion I approached you and we talked about the situation. Once again I would like to apologize for the situation. Please be informed that I also spoke with colleagues who are responsible for the gym area and I promise that we will learn from your words and this situation will not happen again. I hope to welcome you in the future and wish you all the best. With best hotelier regards, Witold Skałka

Nice rooms, nice pool

Catatan Tripadvisor 5.0/5

Krzysztof256 Ulasan TripAdvisor tersertifikasi

This hotel has nice rooms and great common areas. The kids loved the pool. The location is just outside walking distance from the historic downtown. The fold-out bed they set up for the kids was quite uncomfortable and could use some thicker padding.

a poor Novotel

Catatan Tripadvisor 2.0/5

SerafinaPekkala1 Ulasan TripAdvisor tersertifikasi

The standard of this place is not comparable to another Novotel in Cracow (and that what it should be). Rooms with squicky beds, non-functioning lights, the breakfast room with absolutely no capacity matching the number of rooms - you have to stand and wait for your breakfast and coffee for 10' or more. This is unacceptable. But the best of it: no conditioner! The hotel changed their amenities to Rituals which would be great only if they did not save on the conditioner. My female friends with long hair were devastated - without a conditioner that has been present in all the hotels in at least last 30 years worldwide they simply could not comb their hair. So it is a semblance of a progress when you fake-upgrade but take away a product that is absolutely expected in a 4**** hotel. Even better: every day my friends demanded a conditioner at the desk. And they got a small bottle of Rituals produce, always with a remark "oooh, I need to go and see... oh, yes, we have one sample, but it is our last one". For fun we tried that many times and it repeated in the loop ("oh, it the last one..."), so it was clear that the management trained their desk people basically to lie (as they had the produce in the back office but just did not want to give tit to the clients). Unbelievable. Once they actually did run out of it and offered us some makes that were taken from other hotels... I don't even know how to comment on that. Poor restaurant (again, nothing to compete with another Novotel). Service and desk-people basically very nice but it's still too little for the expected standart. Never again.

No staff to deliver essential items to room even as early as 10 pm. Not deserving 4-star rating

Catatan Tripadvisor 1.0/5

Ilin C Solo travel - Ulasan TripAdvisor tersertifikasi

Not deserving 4-star rating. Which 4-star hotel that you know of, has no one to deliver essential items to the room? Staff was also rude. We needed non-slippery shower mat, the staff asked us to go down to pick it up even though it was only 10 pm, not 2am. Because of potential language barrier, I wanted to make sure that they do have the right mat before I go down. The front desk lady was not willing describe the mat that they have, “what material?”, “size?”, she said “I don’t know,” “regular size.” What is “regular size?” She was so rude and could not be bothered. There was only 2 sheets of facial tissues when we first entered, the housekeeping staff should have replaced it. One of the worst hotels I have ever stayed. Definitely not a 4-star, more like 2-star.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 554 ulasan 7.6/10 Lokasi
  • 824 ulasan 7.9/10 Kamar
  • 783 ulasan 9.5/10 Pelayanan
  • 19 ulasan 8.3/10 Internet
  • 655 ulasan 9.1/10 Sarapan
  • 300 ulasan 8.9/10 Kebersihan
  • 289 ulasan 7.1/10 Fasilitas
  • 239 ulasan 6.4/10 Kolam

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.