Hotel Mercure Warszawa Grand bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 2.628 ulasan

Jaminan Harga
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Hotel Mercure Warszawa Grand - Image 1
Hotel Mercure Warszawa Grand - Image 2
Hotel Mercure Warszawa Grand - Image 3
Hotel Mercure Warszawa Grand - Image 4
28 Krucza Street, 00-522 WARSAW, Poland

Deskripsi

Keistimewaan hotel

  • Located in the center, near the Palace of Culture, PGE National Stadium and the old town

  • Good public transport links: tram/metro - 5 min, train station - 15 min

  • ALLSAFE-certified: we implemented hygiene and safety standards

  • Modern and functional lobby and billiard room created for your comfort

  • Outdoor and underground hotel parking for guests

Akomodasi kami

Tempat tidur Single

Classic single room with a bed of 140 cm of width

  • Maksimum 1 orang
  • 21 m² / 226 sq ft
  • Selimut 1 x Tempat tidur single
  • Pemandangan: Sisi kota

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Lokasi hotel

Hotel Mercure Warszawa Grand

28 Krucza Street
00-522 WARSAW
Poland

GPS:52.227288, 21.018394

Telepon
Fax +48 22 583 21 21

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  2.628 ulasan

Peringkat TripAdvisor  4.5/5  2.895 ulasan

Sertifikat keunggulan 2024

Expensive, but way below average hotel

Catatan Tripadvisor 2.0/5

CountCrowley Bisnis - Ulasan TripAdvisor tersertifikasi

3 star hotel at the best. Pros: - good location Cons - expensive for its standard - no single usb socket in the room. Which is a standard nowadays. - very small room - no complimentary soap, and other hygiene items beside basic stuff (soap, and shampoo) - unable to control lights beside one main switch and two bed lamps(no separate toilet switch) - no complimentary water , just two wmpty bottles for what I assume is for drinking station, but couldn’t find one

Good hotel, staff could be more enthusiastic..

Catatan Tripadvisor 4.0/5

Jordi-cr7 Bisnis - Ulasan TripAdvisor tersertifikasi

I was a bit disappointed with the rather dry welcome by the receptionist. The room was very well cleaned. Shower was very nice. Really disappointed that a 4 star, no iron was available in the room . Had to go to a lower floor. Breakfast was very good . Again disappointed about the check out with a very robotic farewell .

Great Stay

Catatan Tripadvisor 5.0/5

BOPLondon Ulasan TripAdvisor tersertifikasi

This hotel is ideally located for a visit around Warsaw. Room was great, quiet and amazing pillows and all the amenities you would expect apart from not having iron/board in the room which surprised me for a hotel with 4 star rating. But ironing rooms on 3 floors at your convenience. Breakfast was great and lots of choice. And this is a first for me: a butter vending type machine. Brilliant! Staff very welcoming and no request was a bother. Nice restaurants and funky bars within walking distance. Will return!

Good class Hotel but staff need Customer Service training

Catatan Tripadvisor 4.0/5

polonaiseWindsor Ulasan TripAdvisor tersertifikasi

Good hotel in city centre. Stayed here before always in a Superior room with breakfast included. Room large and comfortable with arguably the best shower I have ever had. Towels are worn however and really need to be replaced as this is a 4 * hotel.Breakfasts were good but scrambled eggs were at best Luke warm. There is an omelette station which was good. Staff not the best , looking disinterested and indifferent to customers queries Twice I asked a receptionist to call me a taxi and I got the impression I just asked her to walk to barefoot to the North Pole. No eye contact no please and no Thank You. She was a lady in her early forties blonde shoulder length hair and glasses. No excuse for poor customer service. Bar staff also cold and not welcoming. Not sure if these people are Ukrainians but one thing is for sure the staff conduct has lowered to a level I would not expect in a Mercure brand. Please management remind staff of their customer service expectations

Thieves

Catatan Tripadvisor 1.0/5

Maksim S Ulasan TripAdvisor tersertifikasi

Terrible customer service by the hotel. I had some unforeseen circumstances happen and could not make the trip. I tried to reach out to the hotel to reschedule my rooms and they simply ignored my email and my messages. After 2 days of no response, I called them from abroad only to be dismissed by the front desk. No one even tried to help me or work with me. They just took my money. For a 4-star hotel, they have 0-star customer support.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.009 ulasan 9.3/10 Lokasi
  • 1.268 ulasan 7.9/10 Kamar
  • 1.148 ulasan 9/10 Pelayanan
  • 24 ulasan 8.5/10 Internet
  • 938 ulasan 9.2/10 Sarapan
  • 393 ulasan 8.5/10 Kebersihan
  • 52 ulasan 8.6/10 Minuman
  • 23 ulasan 4.4/10 Kebugaran/olah raga

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