Hotel Novotel Katowice Centrum 4 gwiazdki

Bardzo smaczne śniadania .Duża ilość potraw do wyboru.Pokój czysty ,upgrade nie za duży,ale na życzenie uzupełniony w ekspres do kawy.

cieszę się, że mogłam podróżować z psem

Smaczna kolacja, czysto, wygodnie

No room cleaning do to Covid. Bins not emptied and no new towels. Stayed for 3 nights with 2 kids, asked twice for new towels, never got them. Complained at check out and was told manager was in a meeting.

Stary, ale dobrze zrewitalizowany hotel. Wygodne łóżka, pyszne śniadania. Obsługa nie zwraca jednak uwagi gości na przestrzeganie zasad sanitarnych (maseczki w windach, przy bufecie, na foyer) co tworzy ogromny kontrast z sytuacją w hotelach w innych krajach.

Bardzo miła i pomocna derektorka

Hotel zapewnia maksymalnie dobrą relację jakości do ceny. Jest czysto ,wygodnie ,a co najważniejsze bardzo bardzo miło. Świetna obsługa, pomysl z fotobudką na koniec lata bardzo miły! To moj ulubiony novotel w Kraju,gosc zawsze czuje się chciany i istotny. Warto wspomniec,ze hotel rownież bardzo uczciwie i porządnie realizuje przywileje plynące z platynowych kart accor all.

Jestem bardzo zadowolona z pobytu w hotelu Novotel. Moją uwagę zwróciła przede wszystkim miła i uśmiechęta obsługa, zasługuje na pochwałę. Moje życzenia co do pokoju zostały spełnione. Piękny widok z wysokiego piętra to coś, co jest dla mnie priorytetem i bardzo mnie relaksuje - w tym hotelu mogłam na to liczyć. Dogodna lokalizacja, do Centrum można zrobić sobie spacer lub dotrzeć Taxi w około 10 min., niepodal Lidl, jeśli czegoś zabraknie. Przyjemna strefa spa, wszystko było dostępne dla gości. Smaczne śniadanie. Dziękuję i chętnie wrócę ponownie.

Nice hotel, recently renovated. Nice breakfasts, and delicious food at Novo2 restaurant. Rooms are comfortable, windows can be open it is really important!. Coffee and tea set inside the room. Big parking space

The top reason for the 5 star rating given is the way all of the staff make me feel when I stay at this hotel. The hotel itself has a great location just a short walk from the town center, the rooms are comfortable and what you would expect from a Novotel. A lot of work has clearly been done to ensure that guests feel safe regarding the Covid19 situation. We stay at the hotel at least 4 times a year to visit family in the areas. Every member of the team at the hotel treat us like members of a family. You can not imagine how important this is when choosing where to stay. We stayed longer than usual this time and it really felt like being at home. Thankyou for a fantastic stay and see you asap.

In the past 3 years, I have stayed at this hotel roughly 40+ times. So I am certainly an avid fan of Novotel, both in Katowice and the brand itself. The staff are friendly and the rooms are comfortable. My issue I had this visit was mainly with the 'refurbished' gym. It is now 24/7 which is a great plus, however, they have decided to remove the one weights machine and they have 'free weights' available to use. However, I complained to the front staff that the free weights were missing (I.e. only 1 4kg, 1 5kg and 1 6kg, the pairs were missing). This is disappointing as means the gym is not wholly equipped. The food options seem to have been reduced also, which was not quite disappointing, but was not what I expected of the brand. I will still be planning to stay at the hotel again in March and April at least, and hope the above is addressed accordingly.

Even booked 2 months in advance with wish of high floor we were put in lowest floor. When we arrived they said they cant give another room. That was a pity. Breakfast was ok. Next time we may chose another hotel.

Present for many years but always impeccable. When I return for work, it is like visiting friends. They await you with their professionalism and attention. You feel warm even if it is winter. The city center is 8 minuts on foot.

The restaurant was not able to provide a simple Ketchup just because they saw me entering with my UberEats order. I ate there 4 times this week and they did not allow me to ask for any sauce for my fries. Unacceptable. Besides, we were asked to go back in our room to eat our take away food, although we were not in the restaurant area. English of the staff is mediocre/inexistent ! Scandalous and outraging services.

The hotel is located 13 minutes from the Central railway and bus stations, a couple of minutes from a large shopping center and a supermarket, to the Old Town 15-20 minutes The hotel itself is very beautiful, comfortable, sauna and fitness, the rooms are stylish, the breakfasts are plentiful and tasty, the team of staff is very friendly, I highly recommend