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Location in the city center
Conference centre with modern audiovisual equipment and dedicated service
Spa and fitness to relax after a business meeting or sightseeing
Winestone restaurant serves unique flavors in company of perfect wine
Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.
Hotel Mercure Wroclaw Centrum
pl. Dominikanski 1
호텔 접근 및 교통
접근: 100 m / 0.06 mi
접근: 1 km / 0.62 mi 15 min walk / 5 min drive
접근: 5 km / 3.11 mi 20 min drive
체크인 시간 : 부터 - 체크아웃 시간 : 까지
- 휠체어 통행 가능 호텔
Welcome to WINESTONE Bar and Restaurant! Discover the taste of dishes served on stone plates called les planches and indulge your senses with a specially selected collection of wines.
100% 인증된 실제 투숙객 리뷰자세히 보기
Very good hotel, excellent location
트립어드바이저 평점 5.0/5
M K TripAdvisor 인증 리뷰
We planned a weekend trip to Wrocław: almost all the booked attractions were in the center and we needed a parking lot for the car. We chose Mercure and it was an excellent choice. As a bonus, in the same building there is a shopping center where you can find some good cafes. The hotel itself is comfortable with spacious rooms and comfortable, large beds. You can probably find several other hotels in the center of Wrocław that are more stylish or more comfortable, but Mercure is the optimal combination at a reasonable price, especially if you don't want to worry about parking your car.
Very good hotel
트립어드바이저 평점 5.0/5
richardmP1661JV TripAdvisor 인증 리뷰
The hotel was a standard enough Mercure but it was clean, the rooms were decent sized and a very enjoyable stay. There was everything in the room you could need and the location was excellent. Convenient for the centre of town and connections like the train station.
Dear Mr. Richard, We would like to thank you for sharing your opinion regarding the stay at our hotel. It was a pleasure to welcome you. If you haven’t discovered all secrets of the city yet – we will be more than happy to see you again! Kind regards,
Eliza very helpful
트립어드바이저 평점 4.0/5
Seanmarsh Couples - TripAdvisor 인증 리뷰
Stayed here for a week. Good hotel. Room was a bit stuffy as you could not open the window. Some deco needs a bit attention. Housekeeping was ok but bedding was not changed in the week we were there. Staff were okay most did not acknowledge you. But Eliza on night shift was the best. Very friendly and helpful. Thank you Eliza.
Dear Mr. Seanmarsh, thank you very much for sharing your experience about your last stay at Mercure Wroclaw Center. I am glad that your stay was overall comfortable and enjoyable. Indeed, there are no opening windows in the building, not only because of the type of construction chosen in 2000, but also for safety reasons, but we are trying to make up for it with a ventilation system that ensures the circulation of fresh air in all our rooms, as well as air conditioning. Thank you for sharing your opinion about decorations and bedding. We will take them truly to our hearts. Every day, our team makes every effort to ensure the highest standard of service. I will definitely share your comments with our reception staff. We hope we will have an opportunity to welcome you again soon and provide the best quality of our services. Best regards,
트립어드바이저 평점 3.0/5
Inspire10815241569 Couples - TripAdvisor 인증 리뷰
Great location for sightseeing. Friendly staff. Excellent breakfast. Unfortunately we had 3 uncomfortable nights sleep due to a hot stuffy room. Windows don’t open. No ventilation and inadequate air conditioning. Temperatures fairly cool when we visited in early May. Dread to think what it will be like in summer months.
Dear Madam, Thank you for taking the time to tell us about your experience at the Mercure Wrocław Centrum Hotel. I'm very happy that you liked our location, service, staff and breakfast. I am really sorry to hear about your experience, regarding our ventilation and air conditioning system. We have taken appropriate steps in order not to repeat such situations in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With best regards,
Stiflingly Hot hotel room, but close to old town
트립어드바이저 평점 3.0/5
limoni65 가족 - TripAdvisor 인증 리뷰
The hotel is in a great location about 10 minutes to old town, very clean and staff were helpful and friendly (particular in Winestone restaurant…. Food also very good) However our room was stiflingly hot, with no air circulation…. The air con only pumped hot air despite complaining about it several times…. It was extremely uncomfortable to be in….. yes they bought us a fan which helped a bit but I actually dreaded going to sleep because of the heat! Also booked through Hotels.com including breakfast yet when we arrived I had to pay for breakfast for my son (and not at the discounted Hotels.com rate Mini fridge was also useless…..might as well had not been plugged in.
Dear Sir, thank you very much for sharing your comments about your stay at Mercure Wroclaw Center. I am glad to read that our staff contributed to the positive travel experience and the location of our hotel suited your plans. I am sorry that all of your experiences did not meet your expectations. Please allow me to express my sincerest apologies. Indeed, there are no opening windows in the building, not only because of the type of construction chosen in 2000, but also for safety reasons, but we are trying to make up for it with a ventilation system that ensures the circulation of fresh air in all our rooms, as well as air conditioning. At Mercure, we strive to provide a superior service experience for all our Guests, therefore your feedback is very important to us. Regarding our hotel policy for children - breakfast for children in age of 12 and above costs 67 pln. Regarding to your opinion we already ask booking sites for verification of information published on their websites. If any inconveniences appeared at our hotel we are truly sorry. I hope that you will visit beautiful Wrocław and our hotel again and we will have an opportunity to better serve you in the nearest future. Best regards.
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