Novotel Wroclaw Centrum 4성

고객 평점 (ALL 평가) 4.8/5 1,822 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Wroclaw Centrum - Image 1
Novotel Wroclaw Centrum - Image 2
Novotel Wroclaw Centrum - Image 3
Novotel Wroclaw Centrum - Image 4
Powstancow Slaskich 7, 53-332 Wroclaw, 폴란드

호텔설명

호텔 추가 정보

  • Near the Old Town

  • 10 minutes from the main railway station

  • Modern, stylish lobby

  • NOVO2: a stylish lounge bar

  • A view from our modern rooms

숙박

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호텔 위치

Novotel Wroclaw Centrum

Powstancow Slaskich 7
53-332 Wroclaw
폴란드

GPS:51.09849, 17.024485

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

NOVO SQUARE LOUNGE BAR

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  1,822 리뷰

TripAdvisor 평가  4.6/5  880 리뷰

2024으뜸 시설

고객 평점 4.5/5

Youngtae H. 비즈니스 - 전체(All) 통지 확인

방 컨디션과 서비스 모두 만족스러웠습니다 안내데스크의 직원도 너무 친절하여 좋았습ㄹ다 다만, 호텔 앞에서 모르는 사람이 저에게 침을 뱉은 사건을 경험하였습니다 인종차별이라고 느껴 다음에는 이런 경우가 발생되지 않도록 호텔 앞 부분도 신경써주시길 부탁드립니다

Dear Youngtae H., Thank you very much for sharing your feedback. We are pleased to hear that you were satisfied with both the room and the service, and that our front desk team made a positive impression. We are, however, deeply sorry to learn about the distressing incident that occurred in front of the hotel. No guest should ever experience such behavior, and we fully understand how upsetting this must have been. Although the situation happened outside the hotel and was beyond our direct control, we take your concerns very seriously. We will increase our attention to the front area of the hotel to help ensure a safer and more comfortable environment for all our guests. Your feedback is extremely valuable and helps us improve the experience we provide. Thank you once again for bringing this to our attention. We sincerely hope to welcome you again under much better circumstances. Sincerely, Alicja Golon Guest Experience Manager

Novotel Wrockaw - Not what is expected

트립어드바이저 평점 3.0/5

fred146 TripAdvisor 인증 리뷰

I have stayed in many Novotels around the World before and know what to expect. Upon arrival I was greeted by a friendly reception staff member and allocated a room. Upon arrival in the room though one of my pet hates - I paid for a "confortable superior room with one double bed" - which was not what I got. I got 2 single beds pushed together, with the large dip in the middle!! If I ay for a double I should get a double.. Also the air conditioning was useless. I would have opened my window, but I couldn't!! Bar was great though and open until midnight - with a variety of beers.

Dear Fred, Thank you very much for sharing your feedback following your recent stay at Novotel Wrocław Centrum. We truly appreciate the time you took to describe your experience, and we are sorry to hear that it did not fully meet your expectations. We regret that the room configuration was not as expected. Although many of our superior rooms are equipped with two single beds joined together, we completely understand your disappointment if you specifically preferred a true double bed. We always do our best to accommodate such preferences, and we would have gladly offered an alternative room, subject to availability, had we been informed during your stay. At the same time, we are glad to hear that you enjoyed our bar and that our staff made a positive first impression. Your compliments mean a lot to us. Thank you once again for your valuable comments — they help us grow and improve. We hope you will consider giving us another opportunity in the future, so we may provide the level of comfort and service you expect from Novotel. Sincerely, Alicja Golon Guest Experience Manager

location

트립어드바이저 평점 5.0/5

kisameh88 TripAdvisor 인증 리뷰

Karina is the best!!! (service) good food and the location isn't bad, will come again to Novotel in Wroclove, rooms are clean.

Dear K. H., Thank you for your kind words regarding your stay at Novotel Wrocław Centrum. We are delighted to hear that you enjoyed the service provided by Karina, the quality of our food, and the cleanliness of our rooms. We look forward to welcoming you back in the future! Sincerely, Alicja Golon Guest Experience Manager

고객 평점 1.5/5

Myungbo C. 비즈니스 - 전체(All) 통지 확인

체크인이 너무 오래걸렸고 인보이스를 요청했지만 받지 못했습니다.

Dear Myungbo, Thank you for taking time to share your experience. We are truly sorry that we did not meet your expectations. If it comes to a long check-in process, unfortunately we have changed our hotel system less than a week ago from now and we are still trying to achieve fluency as we work with totally new system. Our front desk tries their best to assist all of the guests as fast and fluent as possible. We are sorry that you didn't experience that kind of a service. If it comes to an invoice, I can see that it was sent to you directly from the system on Saturday early morning. We are sorry for the delay. Please, kindly check your mailbox so we can make sure you got the invoice. In case of any additional questions or problems please contact us so we can assist you: HA… We highly hope that you will give us another chance to provide you with better service and visit our hotel again in the near future. Sincerely, Zuzanna Mirecka Guest Experience Specialist.

고객 평점 5.0/5

Sangwook P. 비즈니스 - 전체(All) 통지 확인

참이슬 좋아요. 조식 신라면, 우동 좋아요!

Dear Sangwook P., Thank you for your positive feedback. We are delighted to hear that you enjoyed our breakfast options and the attentive service tailored to your preferences. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Sincerely, Alicja Golon Guest Experience Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 583 리뷰 9/10 위치
  • 820 리뷰 7.8/10 객실
  • 1,019 리뷰 9.6/10 서비스
  • 11 리뷰 9.1/10 인터넷 가격
  • 624 리뷰 9.7/10 조식
  • 592 리뷰 9.5/10 레스토랑
  • 348 리뷰 6.4/10 안락함
  • 296 리뷰 8.8/10 청결도

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법률 정보 PDF

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.