Novotel Wroclaw Centrum 4성

고객 평점 (ALL 평가) 4.8/5 1,877 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Wroclaw Centrum - Image 1
Novotel Wroclaw Centrum - Image 2
Novotel Wroclaw Centrum - Image 3
Novotel Wroclaw Centrum - Image 4
Powstancow Slaskich 7, 53-332 Wroclaw, 폴란드

호텔설명

호텔 추가 정보

  • Near the Old Town

  • 10 minutes from the main railway station

  • Modern, stylish lobby

  • NOVO2: a stylish lounge bar

  • A view from our modern rooms

숙박

이 호텔 예약하기
객실 1

호텔 위치

Novotel Wroclaw Centrum

Powstancow Slaskich 7
53-332 Wroclaw
폴란드

GPS:51.09849, 17.024485

전화
팩스 +48 71 722 49 00

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

NOVO SQUARE LOUNGE BAR

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  1,877 리뷰

고객 평점 5.0/5

Yongjin K. 가족 - 전체(All) 통지 확인

Dear Yongjin K., Thank you for your positive feedback regarding your recent stay at Novotel Wroclaw Centrum. We are delighted to hear that you enjoyed the breakfast and found our hotel convenient for your family trip. Your satisfaction is our priority, and we hope to welcome you back soon! Sincerely, Alicja Golon Guest Experience Manager

고객 평점 4.5/5

Kyungkook P. 비즈니스 - 전체(All) 통지 확인

Dear Kyungkook P., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the comfortable accommodations, welcoming gifts, and friendly service. Our team is always here to assist guests. We look forward to welcoming you back in the future. Sincerely, Alicja Golon Guest Experience Manager

고객 평점 5.0/5

Seongmin S. 비즈니스 - 전체(All) 통지 확인

Dear Seongmin S., Thank you for taking the time to share your positive feedback regarding our convenient laundry facilities and the cleanliness of your room. We are delighted to hear that you had a satisfying experience during your stay. We hope to see you again soon! Sincerely, Alicja Golon Guest Experience Manager

고객 평점 3.5/5

Insoo K. 비즈니스 - 전체(All) 통지 확인

Dear Insoo K., Thank you very much for sharing your feedback with us. We are truly glad to hear that you were satisfied with our location, breakfast service, and room conditions. At the same time, we sincerely apologize for the frustration and misunderstanding regarding the laundry service. You are absolutely right that the laundry was collected without the completed form, and we fully understand why this caused dissatisfaction. This situation is on us, and we are sorry for the inconvenience. To clarify: the laundry bag was left in the room in a clearly visible place. According to our internal procedure, when our team finds laundry prepared in this way — even without a filled-out form — we collect it, as many guests tend to forget to complete the slip. In this case, our staff followed that standard process. Your items were promptly returned, and you were not charged for this service in the end. That said, we fully understand that the situation should have been communicated better at check‑in, and we are sorry that it wasn’t. We will reinforce this information with our team to ensure clearer communication going forward. Once again, please accept our sincere apologies. We truly appreciate you bringing this to our attention and hope to have the chance to welcome you again, providing an experience free of such misunderstandings. Sincerely, Alicja Golon Guest Experience Manager

고객 평점 4.5/5

Youngtae H. 비즈니스 - 전체(All) 통지 확인

Dear Youngtae H., Thank you very much for sharing your feedback. We are pleased to hear that you were satisfied with both the room and the service, and that our front desk team made a positive impression. We are, however, deeply sorry to learn about the distressing incident that occurred in front of the hotel. No guest should ever experience such behavior, and we fully understand how upsetting this must have been. Although the situation happened outside the hotel and was beyond our direct control, we take your concerns very seriously. We will increase our attention to the front area of the hotel to help ensure a safer and more comfortable environment for all our guests. Your feedback is extremely valuable and helps us improve the experience we provide. Thank you once again for bringing this to our attention. We sincerely hope to welcome you again under much better circumstances. Sincerely, Alicja Golon Guest Experience Manager

그 외 웹 사용자 평가 등급

  • 620 리뷰 9.3/10 위치
  • 854 리뷰 7.9/10 객실
  • 1,043 리뷰 9.5/10 서비스
  • 12 리뷰 9.1/10 인터넷 가격
  • 648 리뷰 9.4/10 조식
  • 619 리뷰 9.5/10 레스토랑
  • 340 리뷰 8.6/10 청결도
  • 270 리뷰 9.5/10 분위기

Powered by Trustyou

주변에 있는 다른 시설

브로츠와프 호텔 지역 모든 호텔
법률 정보 PDF