Novotel Krakow Centrum 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.6/5 2.352 opiniones

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Novotel Krakow Centrum - Image 1
Novotel Krakow Centrum - Image 2
Novotel Krakow Centrum - Image 3
Novotel Krakow Centrum - Image 4
UL. Tadeusza Kosciuszki 5, 30-105 KRAKOW, Polonia

Descripción

Extras del hotel

  • Hotel situado a poca distancia a pie del casco antiguo

  • Gimnasio reformado

  • Aparcamiento subterráneo

  • Acceso gratuito a Internet de alta velocidad inalámbrico

  • Alquiler de bicicletas para huéspedes del hotel

Nuestros alojamientos

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Habitación 1

Localización del hotel

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105 KRAKOW
Polonia

GPS:50.054624, 19.925911

Teléfono
Fax +48 12 299 29 99

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

NOVO SQUARE LOUNGE BAR

Con un moderno interior con abundante luz natural y un acogedor entorno, aquí podrá disfrutar del ambiente idóneo para celebrar un almuerzo de negocios o una cena romántica. Menú infantil para nuestros huéspedes más pequeños.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.6/5  2.352 opiniones

Nota de clientes de Avis 4.0/5

Agnes S. Familias - Comentarios confirmados ALL

Dear Agnes, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location. At the same time, we are truly sorry to learn about the situation you witnessed in our restaurant. Treating every guest with courtesy, respect, and professionalism is one of our highest priorities, and we regret that this interaction left such a negative impression. Thank you for sharing your observation regarding the coffee machine and the communication around it. Your feedback has been shared with the relevant department, as it helps us improve both our service and the overall guest experience. We hope to have the opportunity to welcome you again in the future and provide you with the level of hospitality we always strive to deliver. Oktawia Smoter, Guest Experience Specialist

Nota de clientes de Avis 3.0/5

Claudia A. C. Familias - Comentarios confirmados ALL

Dear Claudia, thank you very much for sharing your feedback with us. We are pleased that you appreciated our location and the pleasant surroundings near the river. At the same time, we regret that the noise level in the room and your breakfast experience were not satisfactory for you. We are sorry that your stay did not fully meet your expectations. Thank you for your comments, we truly appreciate them and will certainly take them into consideration as we continue working on improving our services. We hope to have the opportunity to welcome you back in the future. Oktawia Smoter, Guest Experience Specialist

Nota de clientes de Avis 2.0/5

Ivan I. Familias - Comentarios confirmados ALL

Dear Mr. I., Thank you for sharing your feedback. We are very sorry to read that your experience did not meet your expectations. Regarding housekeeping, according to our records your room was serviced throughout your stay, with the exception of 1 March, when our team respected the Do Not Disturb sign placed on the door. We are also currently verifying the situation regarding the reported power outage, as our systems did not register any technical issue in the building during that time. Nevertheless, we sincerely regret any inconvenience you may have experienced. Please also remember that our reception team is available 24 hours a day and we always encourage guests to contact us immediately should any issue arise during their stay. This allows us to respond quickly and resolve any inconvenience as efficiently as possible. Thank you again for your feedback, as it helps us continuously improve our services. We hope you will consider giving us another opportunity to welcome you in the future. Anna Pasternak Guest Experience Specialist

Nota de clientes de Avis 4.5/5

Silvia M. L. Familias - Comentarios confirmados ALL

Dear Silvia, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and our staff attentive. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Oktawia Smoter, Guest Experience Specialist

Nota de clientes de Avis 4.5/5

Marc M. Familias - Comentarios confirmados ALL

Dear Marc, Thank you for your lovely feedback! We are delighted that you enjoyed our location, comfortable rooms, excellent breakfast, and attentive reception and service. We’re also glad the cinnamon scent added a pleasant touch to your stay. We look forward to welcoming you back soon! Oktawia Smoter, Guest Experience Specialist

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.347 opiniones 9.3/10 Ubicación
  • 1.325 opiniones 7.8/10 Habitación
  • 1.568 opiniones 9.3/10 Servicio
  • 14 opiniones 6.2/10 Internet
  • 938 opiniones 9.4/10 Desayuno
  • 853 opiniones 8.7/10 Comida
  • 636 opiniones 7.3/10 Comodidad
  • 498 opiniones 8.5/10 Limpieza

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