Mercure Lisboa Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 041

Mercure Lisboa Hotel - Image 1
Mercure Lisboa Hotel - Image 2
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AV JOSE MALHOA 23, 1099-051 LIZBONA, Portugalia

Opis

O hotelu

  • Z certyfikatami AllSafe i Clean & Safe. Darmowa teleporada medyczna

  • W otoczeniu restauracji i transportu publicznego

  • Panoramiczny basen czynny 365 dni.

  • Blisko zoo, fundacji Gulbenkiana i El Corte Inglés

  • 5 sal konferencyjnych

Nasze pokoje

Lokalizacja hotelu

Mercure Lisboa Hotel

AV JOSE MALHOA 23
1099-051 LIZBONA
Portugalia

Pozycja GPS:38.737657, -9.165859

Telefon
+351 21 720 8000

Połączenia z krajową
siecią stacjonarną

Faks +351 21 720 8089

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

MERCURE LISBOA - RESTAURANT

Ciesz się odprężającą i serdeczną atmosferą oraz menu inspirowanym tradycyjną kuchnią portugalską i lokalnymi produktami. Zapraszamy od 18:30 do 22:30. Przekąski są dostępne w godzinach 12:00-22:30.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 041

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 768

Decent hotel at a decent price

Ocena na stronie TripAdvisor 4.0/5

willdejager Opinia zatwierdzona w TripAdvisor

Decent four star hotel. The front desk staff is not always overtly friendly, but professional. The staff at the bar is friendly. Because of my Accor All status, I was upgraded to a privileged room (511) with a free minibar included, which was a nice gesture. The room was big enough with a comfortable bed and a fridge plus safe provided. And the shower was good. You can skip the daily clean and get some extra loyalty point added to your account when you do this. There is some outside noise, because the hotel is close to a flightpath in and out of Lisbon Airport, but nothing significant. The room insulation is good. A five minute walk to the Sete Rios station and the blue metro line taking you downtown in ten to fifteen minutes. Alternatively you van walk in forty-five to fifty minutes to the main sights in Lisbon, but be aware. To the centre is mainly down hill, back to the hotel is mainly up hill. For the €60 to €70 a night, yes it was low season, paid for this hotel, this stay was a good price-quality ratio. For this price (or even a little higher), I would book this hotel again.

Ocena klientów 2.5/5

Artur S. Pobyt służbowy - Opinie potwierdzone ALL

Hote wymaga odświeżenia. Obsługa poniżej poziomu hoteli z sieci Accor. Śniadanie ok.

Szanowny Panie Arturze S., Dziękujemy za podzielenie się swoimi uwagami. Przykro nam, że nie spełniliśmy Pana oczekiwań dotyczących standardu obiektu oraz obsługi. Państwa opinie są dla nas niezwykle cenne, a my będziemy pracować nad poprawą jakości naszych usług. Z poważaniem, Mercure Lisboa Hotel

OK Hotel close to the subway stop. Clean. Good breakfast included

Ocena na stronie TripAdvisor 3.0/5

752snailm Opinia zatwierdzona w TripAdvisor

We arrived early and our room wasn’t ready for check-in, no bar or restaurant open until supper time. Hotel was clean. After checking in there was a bad smell in the hallway, but luckily nothing in our room. The air conditioning does not work so the room was very muggy, had to leave window open and listen to traffic noise. Room was clean with a mini fridge that was stocked daily of small items like orange juice, water, and chocolate bars. Wi-Fi worked trouble free for us. TV uses local cable with no choice for streaming services. Short walk to the subway or to restaurants and bars. Short subway ride away from more dense shopping and eating areas. No fitness center or laundry services. Offers a very good breakfast selection

Dear Guest, Thank you for sharing your experience with us and for choosing Hotel Mercure Lisboa for your stay. Your feedback is very important to us as it helps us improve our services continuously. We sincerely apologize for the inconveniences you mentioned, including the delay at check-in, the smell in the hallway, and the air conditioning issue. Please be assured that we will review these matters internally to prevent them from happening again. Regarding your comment about the lack of laundry service, we would like to inform you that we do offer laundry service from Monday to Friday for your convenience. Should you need this service during a future stay, you can request it directly at the reception. We remain at your disposal for any further assistance and hope to have the opportunity to welcome you again, providing an even more pleasant experience. Kind regards, Paulo Castro Hotel Mercure Lisboa

Will stay someplace else next time

Ocena na stronie TripAdvisor 4.0/5

Sarah B Opinia zatwierdzona w TripAdvisor

The location and price were very good. The staff was kind and all of the common areas were very nice. The main reason I will stay elsewhere is because the air conditioning in our room never cooled off. It was not so hot in mid-September, but a room without working AC in the summertime would feel unbearable. The rooms are functional and no frills. The hotel is old and it shows. Everything was clean, but the bathroom had stains that made it appear dirty. The bedroom had flourescent lighting and white linoleum flooring that made it feel like a college dorm room. Despite what other reviewers said, I thought the breakfast was great! There was a nice variety of items and they were replenished often. The staff at breakfast was friendly and helpful. It was great for an affordable trip to Lisbon with close access to the airport, but the hotel had zero charm.

Very dangerous bathtub/shower

Ocena na stronie TripAdvisor 3.0/5

Trail06836261050 Opinia zatwierdzona w TripAdvisor

This hotel needs to put safety handles in the showers and install non slide mats in the bathtubs. I had a serious fall two months ago. It occurred on our second day. I have good balance, and after an afternoon walking, decided to have a quick shower. The bathtub is extremely slippery and there is a movable glass door. The bathtub ledge is also very high. I lost my balance during a shower, and as there’s nothing to grab onto, I fell out of the glass door and the top back of my head hit the bathroom floor. This occurred two months ago and I’m still dealing with discomfort as I have a skull / nerve injury. Thankfully it doesn’t appear that I suffered a concussion and was able to complete my vacation with ice applications and continuous pain / anti-inflammatory meds. I hope the hotel corrects these very dangerous bathtubs and I encourage visitors to at least use a towel to prevent a serious accident.

Dear Guest, Thank you for taking the time to share your experience with us. We are truly sorry to hear about the fall you suffered during your stay and the ongoing discomfort you’ve been experiencing. Please accept our sincerest apologies for the distress and pain this incident has caused. Your detailed feedback is extremely important to us. The safety and well-being of our guests are our top priorities, and we take your comments very seriously. We are currently reviewing the safety features in our bathrooms, including the installation of grab handles and non-slip mats, to prevent such accidents from happening in the future. We deeply regret that your stay was impacted in this way, and we appreciate your thoughtful suggestions, which will be shared with our management and maintenance teams for immediate evaluation and action. We hope you are continuing to recover well, and we would be grateful for the opportunity to welcome you back in the future under safer and more comfortable conditions. Warm regards, Paulo castro

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 415 Liczba opinii 8.6/10 Lokalizacja
  • 614 Liczba opinii 6.2/10 Pokój
  • 639 Liczba opinii 8.7/10 Obsługa
  • 18 Liczba opinii 6.5/10 Internet
  • 307 Liczba opinii 7.4/10 Śniadanie
  • 238 Liczba opinii 6.4/10 Czystość
  • 193 Liczba opinii 6.9/10 basen
  • 164 Liczba opinii 4.4/10 Klimat

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Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.