Mercure Lisboa Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 180

Mercure Lisboa Hotel - Image 1
Mercure Lisboa Hotel - Image 2
Mercure Lisboa Hotel - Image 3
Mercure Lisboa Hotel - Image 4

Opis

O hotelu

  • Z certyfikatami AllSafe i Clean & Safe. Darmowa teleporada medyczna

  • W otoczeniu restauracji i transportu publicznego

  • Panoramiczny basen czynny 365 dni.

  • Blisko zoo, fundacji Gulbenkiana i El Corte Inglés

  • 5 sal konferencyjnych

Nasze pokoje

Zarezerwuj ten hotel

Lokalizacja hotelu

Mercure Lisboa Hotel

AV JOSE MALHOA 23
1099-051 LIZBONA
Portugalia

Pozycja GPS:38.737657, -9.165859

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

MERCURE LISBOA - RESTAURANT

Enjoy a relaxed and welcoming atmosphere with a menu inspired by traditional Portuguese cuisine and local products. Open from 18:30 to 22:30, with a snacks menu available from 12:00 to 22:30.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 180

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 761

Depend on yourself only

Ocena na stronie TripAdvisor 4.0/5

khaledi2013 Friends getaway - Opinia zatwierdzona w TripAdvisor

Dear Guest, Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our convenient location, clean lobby, and the trustworthiness of our services. It's great to know that you appreciated the fast service in the garage and the ease of contact with our staff. We regret that the air conditioning was not working during your stay, which made your three nights uncomfortable. We apologize for this inconvenience and assure you that we will address this issue promptly to improve our guests' comfort. We hope to have the opportunity to welcome you back and provide a more comfortable stay in the future. Best regards, The Mercure Lisboa Team Paulo castro

Worst Beds in Hotel History!!!

Ocena na stronie TripAdvisor 1.0/5

Mr H Opinia zatwierdzona w TripAdvisor

Dear Guest, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the numerous inconveniences you experienced during your stay. We understand how important a comfortable bed and functional amenities are for a pleasant stay, and we regret that we fell short in these areas. Your comments regarding the bed, room phone instructions, heater, thermostat, and the disturbance despite the "Do not disturb" sign are very concerning. We will address these issues with our team to ensure they are rectified and to prevent similar occurrences in the future. We appreciate your acknowledgment of our front desk staff's friendliness, even though your overall experience was disappointing. Your feedback is invaluable to us as we strive to improve our services and provide a better experience for our guests. We hope you will consider giving us another chance to serve you better in the future. Best regards, The Mercure Lisboa Team Paulo Castro

Go to Corinthia across the St instead

Ocena na stronie TripAdvisor 1.0/5

angelmL477BE Opinia zatwierdzona w TripAdvisor

Dear Mr. Angel Mendonza, Thank you for bringing this matter to our attention We would like to clarify that your reservation was made with a prepaid rate, which unfortunately cannot be modified. As you were informed, we are unable to change reservations made through Booking.com, and any adjustments must be done directly via their platform. To extend your initial reservation, we suggested making an additional booking through Booking.com. We value your feedback and are committed to improving our customer service. We hope to have the opportunity to serve you better in the future.+ Regards, Paulo Castro

Calm place to stay

Ocena na stronie TripAdvisor 5.0/5

Levente S Opinia zatwierdzona w TripAdvisor

Dear Guest Thank you so much for your kind words and for taking the time to share your experience with us, even though it has been a while since your stay in January 2024. We are delighted to hear that you found our location convenient, our staff kind, and our rooms to your satisfaction. We appreciate your feedback regarding the breakfast room and are pleased that the variety of foods met your expectations. Your positive remarks about our receptionists and their suggestions for exploring the city mean a lot to us. We hope to have the pleasure of welcoming you back in the future. Kind regards, Paulo Castro

Good breakfast

Ocena na stronie TripAdvisor 3.0/5

Reijo H Opinia zatwierdzona w TripAdvisor

Dear Customer, Thank you very much for sharing your experience with us. We appreciate your positive comments regarding our service, breakfast, and the metro connections to the city center. We apologize for the inconveniences you encountered during your stay, particularly the soundproofing issues in your room and the bathroom door that did not close properly. We have taken note of these issues for future improvements. We also appreciate your feedback on the Jardim Zoologico metro station. Although we do not have control over the conditions of the metro stations, we will do our best to inform the relevant authorities. We hope to welcome you again in the future and provide you with an even better experience. Best regards, Paulo Castro

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 443 Liczba opinii 8.3/10 Lokalizacja
  • 666 Liczba opinii 6/10 Pokój
  • 698 Liczba opinii 8.7/10 Obsługa
  • 17 Liczba opinii 6/10 Internet
  • 324 Liczba opinii 7.4/10 Śniadanie
  • 252 Liczba opinii 6.4/10 Czystość
  • 212 Liczba opinii 7.9/10 basen
  • 170 Liczba opinii 4.2/10 Klimat

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Lizbona - wszystkie nasze hotele