Mercure Lisboa Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 166

Mercure Lisboa Hotel - Image 1
Mercure Lisboa Hotel - Image 2
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Mercure Lisboa Hotel - Image 4
AV JOSE MALHOA 23, 1099-051 LIZBONA, Portugalia

Opis

O hotelu

  • Z certyfikatami AllSafe i Clean & Safe. Darmowa teleporada medyczna

  • W otoczeniu restauracji i transportu publicznego

  • Panoramiczny basen czynny 365 dni.

  • Blisko zoo, fundacji Gulbenkiana i El Corte Inglés

  • 5 sal konferencyjnych

Nasze pokoje

Lokalizacja hotelu

Mercure Lisboa Hotel

AV JOSE MALHOA 23
1099-051 LIZBONA
Portugalia

Pozycja GPS:38.737657, -9.165859

Telefon
+351 21 720 8000

Połączenia z krajową
siecią stacjonarną

Faks +351 21 720 8089

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

A BICICLETA - NOVOTEL LISBOA

The Bicicleta restaurant has a modern and very cool design, with bicycles and plants as a decorative complement. It serves regional and international specialties until 11pm.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 166

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 751

Good location, not professional management

Ocena na stronie TripAdvisor 3.0/5

Vtulyayon Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Good location, not direct in the city but near metro. Good breakfast with standard Mercure Room - It's standard room, no upgrade because of full booking even Accor member. That's fine. BUT my save box and fridge is broken. I stay for 6 nights, I'm not ok if they're not fix it or do something. The terrible thing that the reception said that's normal. It's not like a normal fridge, it's just to collect minibar. WHAT!! Do you think that the customer don't know the fridge. I store only yogurt and face cream. There're room temperature, no even little cold. And my college's room. The fridge is cold! That make me upset because of his word!! At last they fix it at day 3, the fridge is cold!!! I'm ok with them but I review the fact. They should have professional management as Accor brand.

In the flight path

Ocena na stronie TripAdvisor 4.0/5

advcards Couples - Opinia zatwierdzona w TripAdvisor

Room was very nice on the spacious side for what we have found in Europe staff more than helpful. We were able to leave our luggage when we arrived early. The downside is the shower. Seems like it has a slight design flaw, and you are definitely in the airplane flight path.

Avoid this hotel

Ocena na stronie TripAdvisor 1.0/5

380amarilysg Couples - Opinia zatwierdzona w TripAdvisor

I stay here 2 nights as part of a globus tour. Terrible experience, long and complicated check in process, rude front desk manager, very hard bed, very dangerous and slippery tub, water didn't drain. No sockets bedside. Very small breakfast area, only one employee to accommodate several large groups, food very poor quality. Definitely not recommended for foreign tourists.

Avoid at all cost!!! Hospitality of a brainless 1 star hotel

Ocena na stronie TripAdvisor 1.0/5

dgirma1980 Opinia zatwierdzona w TripAdvisor

AVOID AVOID AVOID AT ALL COSTS!!! Read on for details from an experienced traveler. I have stayed at over 500 hotel rooms in every continent of the world except Antarctica and this property ranks dead last out of every single hotel I’ve stayed at regardless of star rating. The fact that this property is a 4 star is a big fat joke, read on. We stayed in an airbnb on Baixa for a few days and for our last day we wanted to visit the zoo with our kids before we head to the airport to catch our 8pm flight back to the US. Because we have a 1 year old we wanted to book a day room to store our bags and also have a clean place to change our babies diapers and use the bathroom before heading on to the airport after the zoo. We found a day room at the Mercure Lisboa online and booked it. When we arrived we were met with a rude front desk agent that before she greeted us she asked “how many people!” I explained we are four people but the room is just to store our bags and for my wife to change the babies diapers and maybe if my baby wanted to nap for 20 mins or so before we go to the airport. I explained that we will not be in the room longer than 20 mins. She replied “no, you have four people” I explained again that myself and my son don’t have to be in the room, we just needed a place to store our bags while we go to the zoo hence why we booked the day room. She went to the back to speak to a front desk manager and came back and said “you can’t go to the room, only your wife and baby” so I told her that’s fine, we didn’t intend to go to the room anyway but I needed to help my wife take the luggage up to the room because we had 3 large bags, 2 carryons and 1 child car seat but the lady refused. I asked if someone can help my wife instead and she refused. She said that my wife would have to take all the luggage up by herself along with the baby. I asked for the manager and when the manager came out she was an even more agitated person that reaffirmed that I wouldn’t be allowed to help my wife with the luggage and wanted me to book a second room just so I can help my wife with the bags. The level of unreasonableness was astounding as I even offered for someone to come up with us and escort me back down to make sure I don’t stay in the room. Keep in mind this so called 4 star property doesn’t have any bellman to assist with bags. I thought about just booking the extra room not to have to deal with the hassle of having the bags but I definitely did not want to give a penny to this property that obviously doesn’t understand the first thing about hospitality. So I walked over to the Ibis a block down and explained the situation and they were happy to accommodate us. We placed our bags in the ibis, went to the zoo, came back to the hotel were my 4 year old son and had a snack while my wife changes diapers used the bathroom and we were off to the airport. Mercure Lisboa not only missed out on additional revenue ($14) for storing bags for a few hours, but definitely left a huge bad taste in my mouth for Mercure properties. This management seems to just be looking to make problems and assumes the worst in guests rather than being hospitable.

A nice hotel close to everything

Ocena na stronie TripAdvisor 4.0/5

Orracle51 Solo travel - Opinia zatwierdzona w TripAdvisor

I was on a group tour and came in early and had a nicer room than the tour—which meant I had to move. (Which went easier than I expected) Little hard to find but ride knew where it was. Strange check in area—no central disk, but small laptops on counters. I would say don’t pay more for a room—differences were more toiletries, a washcloth and fancy glasses. Both rooms had a small fridge. Lots of plugs and USB ports. Close to lots of shops and restaurants. Toiletries in large bottles so no small bottles to go to landfill. Beds were way too hard for my liking!

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 438 Liczba opinii 7.9/10 Lokalizacja
  • 637 Liczba opinii 5.9/10 Pokój
  • 669 Liczba opinii 8.7/10 Obsługa
  • 18 Liczba opinii 5.1/10 Internet
  • 308 Liczba opinii 8/10 Śniadanie
  • 244 Liczba opinii 6.1/10 Czystość
  • 198 Liczba opinii 6.9/10 basen
  • 159 Liczba opinii 4.5/10 Klimat

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