Sofitel Lisbon Liberdade 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 422

O hotelu

  • Blisko teatrów, luksusowych butików i muzeuów.

  • Ciesz się chwilami z rodziną

  • W odległości spaceru od Rossio, Praça do Comércio i dzielnicy historycznej.

  • Najlepsza lokalizacja w Lizbonie, w samym sercu Avenida da Liberdade

  • Eleganckie i komfortowe apartamenty

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Sofitel Lisbon Liberdade

Avenida Da Liberdade 127
1269-038 LIZBONA
Portugalia

Pozycja GPS:38.71891, -9.14508

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

MATIZ LISBOA

Szef kuchni, Daniel Schlaipfer nadaje własny akcent wszystkim daniom, wzbudzając ciekawość i smak oraz oferując ekskluzywne doświadczenie.

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Nasze pokoje

Komfortowy, luksusowy hotel w Lizbonie oferuje eleganckie, wspaniałe zakwaterowanie. Wyposażenie pokoi: telewizor LCD, sieć Wi-Fi, minibar, świeże kwiaty, pierzyna - wszystko, by goście czuli się tu naprawdę dobrze.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.6/5  Liczba opinii: 1 422

Ocena TripAdvisor  4.5/5  Liczba opinii: 4 859

Horrible Sofitel Lisbon

Ocena na stronie TripAdvisor 1.0/5

obaidani Couples - Opinia zatwierdzona w TripAdvisor

Horrible hotel experience, definitely not worth the stars or the price we paid. Rude receptionist who refused to assist barking “I’m busy “ at me when requested several times to send someone to assist with the baggage. No response when calling any of the numbers from the room. Toilet WC broken despite several reminders. Lenin in the room torn with lousy beds. Deserves only 1 star at the most. Never again to stay at this hotel.

Dear Obaidani, Thank you for choosing Sofitel Lisbon Liberdade for your stay in Lisbon and for taking the time to share your experience on Trip Advisor of your experience with us. We are sorry that your stay with us did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Lisbon Liberdade, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will take appropriate measures to address the problems mentioned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

Stay away!!!

Ocena na stronie TripAdvisor 1.0/5

523ferdinandg Couples - Opinia zatwierdzona w TripAdvisor

This hotel is by far the worst 5 star in history. Aside from location it is a total let down. We could forget the fact of a non-existent spa or the patethic gym if at least service was good. But from the doorman, to the receptionist to the housekeeping it was rude vs even ruder! However the winner for terrible service is the restaurant. Breakfast is cahotic , nobody seems to be in charge and our waiter actually smelled!!! Staff is all over the place and clearly unhappy. Not smilling or engaging with costumers. Just heads down and scared they would be asked for something. There seemed to be a kitchen station but with no staff on it. At dinner, it was appalling. We asked for a wine recomendation with our dishes and was told “i’m not sure”. Premium wines are limited , they could be good but as we don’t know them , we ended up with wine by the glass. There was no interest on the sale. The cocktail list was the saviour, innovative but the waiter insisted on selling off the menu . Strange? The dishes were good, nice flavor and well presented. However ruined by disastrous , loe cost service. One older gentleman in suit was actually shouting on the waiter in front of us. It just seemed a bad sketch of faulty towers , live! Plus, my wife is an interior design in New york and the decor is out place. And seemed to be display pieces for homeware rather then restaurant themed. Bill was cheap around 180€ but if I want cheap food and booze , we’ll go to a fast food dinner. Not sofitel.

Dear 523ferdinandg, We wanted to thank you for your comment and for taking the time to share your experience on Trip Advisor of your recent stay with us. We regret to hear of the issues you ran into with some of our team members. We will be addressing your concerns with our team to improve in this area moving forward. We have also passed along your feedback regarding your breakfast and dinner experience with our F&B manager. Please accept my sincere apologies for the inconvenience caused. We value your comments and we will take steps we can to improve our service. We hope we will have the opportunity to restore your faith in our hotel and for you to receive and experience our usual high Sofitel standards in the near future. Yours sincerely, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

Świetna lokalizacja

Ocena klientów 4.5/5

Andrzej Pary - Opinie potwierdzone ALL

Pokoje są komfortowe i dyskretne, szczególnie wygodne jest łózko. Położenie hotelu znakomite zarówno komunikacyjnie (metro/taxi) jak i odległość od atrakcyjnych miejsc turystycznych.

Drodzy goście, Jesteśmy bardzo wdzięczni za Pani/ Pana komentarze dotyczące pobytu w Sofitel Lisbon Liberdade. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią / Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana / przekonany, że Pani/Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani/Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

Sofitel, really?

Ocena na stronie TripAdvisor 1.0/5

Trueparisian Opinia zatwierdzona w TripAdvisor

As a Diamond member, I visited this hotel in August 2022. This is, by far, my worst Sofitel experience. The location is very central but there is nothing Sofitel about this place. The staff is completely uninterested in the customers and borderline rude. There is no effort made whatsoever to make guests feel welcome or to enquire about their stay. The junior suite I was given is a reunion of two rooms with no charm. Requests for services get unanswered (turn down service was requested but never performed). This felt barely like a Mecure hotel. No special attention for Diamond members. I was so disappointed that I checked-in into a different hotel: the Sheraton. Much better there with friendly staff.

Dear Trueparisian, We would like to thank you for taking the time to provide us with your feedback for your stay with us. We were delighted to know that you appreciated our central location. We do however regret that our junior Suite was not to your satisfaction. Additionally, we have taken note of your concerns regarding the issues highlighted and am so sorry for the inconvenience caused. Hoping to be able to serve you better during your next stay! Kind regards, Fátima Rana Quality Manager Sofitel Lisbon LIberdade

Highly Recommended

Ocena na stronie TripAdvisor 5.0/5

Mike M Opinia zatwierdzona w TripAdvisor

I spent my 70th Birthday in Lisbon and stayed here. My daughters had arranged it and everything about our stay was perfect. The attention from the staff was first class whether it was the concierge, floor service, reception or the bar staff. They also arranged for us to go to a Fado evening at a restaurant which we thoroughly enjoyed. One of the best short stays I have had anywhere in Europe.

Dear O5489JMmikem, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. We are delighted to read that you enjoyed your stay with us. Your contentment and comfort is our utmost reward, as we are constantly striving to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. Thank you for your kind words regarding to the service provided by our Ambassadors, especially from our concierge, floor service, reception an the bar, who made your experience truly memorable. Thank you for your recommendation! We look forward to welcome you to Sofitel Lisbon Liberdade. Yours sincerely, Fátima Rana Quality Manager Sofitel Lisbon LIberdade

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 450 Liczba opinii 9.7/10 Lokalizacja
  • 598 Liczba opinii 6.6/10 Pokój
  • 805 Liczba opinii 8.6/10 Obsługa
  • 15 Liczba opinii 7.8/10 Internet
  • 294 Liczba opinii 5.5/10 Komfort
  • 220 Liczba opinii 7.6/10 Śniadanie
  • 129 Liczba opinii 7.6/10 Czystość
  • 74 Liczba opinii 4.9/10 Dobra oferta cenowa

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